When ordering 2 large corner sofas I spoke to a lovely woman called Demi she was absolutely amazing from start to finish and made me feel relaxed about what type and style I wanted . Customer service... See more
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We are over the moon with our living room and bedroom furniture. The quality is excellent, with a quick turnaround and it was delivered and assembled for us so professionally. Demi was an absolute ple... See more
Furniture is 10/10, quality being the best you will find hands down and the customer service from demi is unmatched. Highly recommend
Bought a sofa and dealt with martin. He made me feel at ease and promised me a 3 weeks delivery. He took my money and has now blocked me From His instagram. I have four children and no sofa and he w... See more
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Company details
Written by the company
Bespoke luxury furniture handmade in the UK by our in house teams! Make your home a palace with House of Chelsea bespoke pieces or maybe you would prefer a Sofa from our latest range? We can provide a solution to any of your furnishing requirements!
Contact info
United Kingdom
- info@housofchelse.co.uk
- www.houseofchelsea.co.uk
4.4
Excellent
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Amazing Company!!
We ordered our sofa who House of Chelsea and we are so please😍 I would recommend this company to anyone who is worried or anxious by going with a bespoke sofa company.
We were scammed by another sofa company and we were adamant that we wouldn’t use a bespoke sofa company, however I just wanted my dream sofa and I knew HOC could build it! After speaking to Mike and Claire, they really put us at ease and were able to put our idea into paper and into a beautiful sofa, which is even better quality!!
Do not believe the bad reviews about this company, they were absolutely amazing, I really cannot fault them at all! Mike, who is the designer, advised and guided us on the best things to do and what would look best in our house and I can say it looks amazing, the size, the colour, everything!!
Cannot recommend enough, thank you much Mike and Claire!! Not enough thank you’s in the world! X X X
September 19, 2020
Unprompted review
Reply from Houseofchelsea
Dear Zoe
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to dealing with you again.
Enjoy your sofa.
Scammers
Scammers. Robbed me of £6000 and still no furniture. I am contacting watchdog and trading standards. Turned up at address on site and its fake. Avoid!!!
February 18, 2020
Unprompted review
Reply from Houseofchelsea
This review has been left by a competitor. We have no such customer. Reported to Trust Pilot
SCAMMED
Bought a sofa and dealt with martin. He made me feel at ease and promised me a 3 weeks delivery. He took my money and has now blocked me
From
His instagram. I have four children and no sofa and he wont refund me. You cant even comment on his instagram as he has removed it. He is a scammer and when researching has had many failed businesses
February 17, 2020
Unprompted review
Reply from Houseofchelsea
This is another bogus review left by someone with affiliations to a competitor. Such a shame people do businesses. Reported to Trust pilot.
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