Howkins & Harrison Reviews 

1,027
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this real estate company. Customers consistently praise the very dedicated staff for being exceptionally helpful, polite, and professional throughout the entire buying, selling, or renting process. Local people frequently highlight the prompt response times, excellent communication channels, and efficient handling of general property maintenance and management. Some reviewers were not happy with communication issues, noting repeated instances of slow responses or feeling completely ignored by staff during property inquiries. Additionally, a small portion of customers described occasional unprofessional behavior, poor coordination, and a clear lack of transparency regarding scheduled viewing arrangements.

What people talk about most

Service

Consumers find service to be exceptionally positive, frequently praising the friendly, helpful, and... See more

Response time

Customers consistently note positive experiences with response time, frequently praising staff members who... See more

User experience

Users describe positive interactions with user experience, highlighting how helpful staff members made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heartfelt thanks to David Clarke @ the Northampton office, whose wealth of experience, expertise and friendly support and tenacity played a vital role in securing the sale of our house. Everything was... See more

Rated 5 out of 5 stars

Just a quick note to say a big thank you to Vikki @ Howkins and Harrison Northampton branch for being so helpful in finding a contractor to come and fix our oven that decided to stop working just... See more

Company replied

Rated 5 out of 5 stars

I’ve been with howkins and Harrison around 13 years there service has always been great .. since Drew has joined the team I feel this service has got even better Drew really goes out of his way... See more

Company replied

Rated 5 out of 5 stars

We had the enormous good fortune to find a house that was being sold by Hoskins & Harrison, the branch in Lutterworth. We had the even greater good luck to have Lauren as our agent there, because s... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Founded in 1888, Howkins and Harrison is an established firm of property advisers committed to helping clients in the residential, commercial and rural sectors. Offices in Rugby, Northampton, Daventry, Atherstone, Towcester, Lutterworth, Ashby de la Zouch, Henley-in-Arden and London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,027)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Howkins and…

My experience with Howkins and Harrisons has been nothing but great! They have been very supportive and helpful since renting with them. Lisa has been quick with assisting with any enquiries! Highly recommend

June 4, 2026
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Rated 5 out of 5 stars

So this is what 5 star service feels like.

From the very first phone call I made to their office, it was clear to me these people knew exactly what they were doing.

Fast forward roughly 10 weeks, and I can now tell you the reason why the Northampton office of Howkins & Harrison is so fantastically effective - David Clarke, Jamie Campbell, and their process driven approach - that's why.

Thank you for giving our request for your help the 5 star treatment (something I'm sure you actually do for everyone you represent).

If you're looking for an estate agent who understands accountability and top quality customer service - look no further.

June 1, 2026
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Rated 5 out of 5 stars

Above and beyond service! Atherstone branch

Nadine and Linda were absolutely fantastic throughout the entire process of securing our dream home. Their professionalism, dedication, and constant support. They were always available to answer questions, kept us informed every step of the way, and truly went above and beyond to make everything happen. We’re incredibly grateful for their hard work, patience, and commitment!

May 8, 2026
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Rated 5 out of 5 stars

Jess - Lettings, Howkins and Harrison Rugby

Thank you so much to Jess in the lettings team at the Rugby Branch Howkins and Harrison..Jess has consistently go over and above. She has helped with personalised support, visits, viewings, and with organising the setup of the part management of our rental property portfolio. Jess has outstanding organisational and communication skills and always does her job with a smile and a positive mindset, even when dealing with the occasionally difficult aspects of the job. Thank you very much Jess!

May 13, 2026
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Rated 5 out of 5 stars

Friendly

Friendly, very helpful staff, an absolute pleasure from start to finish. Made what is usually a very stressful process much easier.

May 12, 2026
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Rated 5 out of 5 stars

Very Helpful

I rent a property through Howkins and my electric had tripped so I called the office at 5.30pm and Drew answered he was only person left in the office.He was so helpful and took his time to provide me instructions with what to do so I can get the electrics back up and running.

May 11, 2026
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Rated 5 out of 5 stars

Through all my time with Hawkins &…

Through all my time with Hawkins & Harrison my experience with them has been great. All the personal has been very responsive and gave me the best solutions they could. On my last days with them Kelly Petterwood has been amazing trying to close the contract in a really sort notice. She has been kind and understanding with all my needs and busy program.

April 24, 2026
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Rated 5 out of 5 stars

Wonderful experience.

We had a wonderful experience with Howkins & Harrison in renting our new house. Jessica Hunt, who helped us, was friendly, efficient, and helpful throughout the entire process. Communication was excellent, and everything has gone successfully. Thank you for your professionalism!

April 30, 2026
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Rated 5 out of 5 stars

Nicole and Karen❤️

Both Nicole Ashenden and Karen Hickman from the Daventry branch have been nothing but helpful and kind! I have rented two properties through H&H and they have always been super transparent regarding the properties and supported me, giving frequent updates and reassurance. In our previous rental we were given the unfortunate news that the landlord was selling up which set off immediate worry as we have a young daughter, Karen called me to let me know and showed lots of compassion and offered me a alternative beautiful property within my price range which was better suited to my family, thus turning an unfortunate situation into a blessing in disguise. They had the property redecorated completely and ready for us within 4 weeks! Nicole and Karen have been a pleasure to speak to at all times and very swift with responses. 10/10 would recommend😊

May 7, 2026
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Rated 5 out of 5 stars

Great real estate Agency

Great real estate Agency. I rented flat with Evie. Evie is Senior letting Negotiator. Whole renting proccess gone smoothly and professionally. Evie was very helpfull. She answered kindly and proffessionslly for all my questions. Definely I recomend Howkins & Harrison and Evie as Negotiator to rent property.

April 2, 2026
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Rated 5 out of 5 stars

Nicole Ashenden has been very helpful…

Nicole Ashenden has been very helpful throughout my tenancy with Howkins & Harrison and has endevoured to assist me with any queries/issues I have had along the way

May 4, 2026
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Rated 5 out of 5 stars

Howkins & Harrison have been fantastic…

Howkins & Harrison have been fantastic whilst I have been with them. They are responsive, kind and excellent at their job. No matter the question they are always on hand to help.

Vikki Farmer especially has been instrumental to my time there looking after us and going above and beyond. If you have the chance to look at properties with Howkins I would highly recommend it. You’ll be in fantastic hands before, during and after.

May 1, 2026
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Rated 5 out of 5 stars

Lauren and Maddie were amazing at…

Lauren and Maddie were amazing at supporting us through our house purchase. They went above and beyond to help smooth the process and we can't thank them enough 🙏

Thank you,
The Arnold-Parvin's

April 17, 2026
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Rated 5 out of 5 stars

I rented a property managed by howkins…

I rented a property managed by howkins and Harrison for 5 years. It was very touch and go with them at first until Lisa took over lettings. She is very approachable and any problems she gets sorted as soon as she can. She was a great help through and through.

April 29, 2026
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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Jamie has gone above and beyond for us at Howkins & Harrison! From the first viewing we never felt rushed, never felt silly for calling to ask for updates, and we went back to view multiple times to get everything organised without issue. Communication was always speedy and Jamie was fantastic throughout sorting any and all problems and was such a breath of fresh air from other estate agents who almost put me off buying altogether, he wasn't pushy at all and he was transparent and trustworthy. We would definately go back to them if we want to move/sell in future! Thankyou to Jamie especially, and H&H team 😊

April 28, 2026
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Rated 5 out of 5 stars

Excellent service

We have used Howkins and Harrison in the past and have come to them again as we find that they provide an excellent service in all areas of the buying and selling process. The staff are all friendly and efficient, nothing is too much trouble, they are happy to go above and beyond. Thank you to all team members and we look forward to another successful sale!

April 28, 2026
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Rated 5 out of 5 stars

Drew Stewart (Howkins & Harrison): A True Professional with Great Courtesy

This morning, I had what can only be described as a scrambled-egg-induced social mishap—and I feel compelled to share both the humour and my sincere apology.

While in the middle of cooking breakfast (and very focused on avoiding the dreaded smell of burnt eggs taking over my home), the doorbell rang. Expecting a delivery, I rushed to answer it, only to find a well-dressed young gentleman who politely introduced himself as Drew. Before he could even explain his reason for visiting, I abruptly cut him off—twice—saying I was busy, and quickly shut the door.

The moment I returned to the kitchen, the weight of my behaviour hit me. I realised how dismissive and abrupt I must have seemed, and I immediately felt awful. Determined to apologise, I rushed back outside hoping to find him nearby—but he was nowhere in sight.

A little later, I heard something come through the letterbox. It was a note from Drew, kindly leaving his contact details and explaining his visit. I tried calling but couldn’t get through, so I sent an email apologising for my earlier behaviour. Thankfully, I later managed to speak with him—and I’m so glad I did.

Drew was incredibly understanding, patient, and professional throughout. He listened to my explanation, reassured me, and even had a laugh about my overzealous attempt to prevent a burnt-egg disaster. His kindness completely put me at ease.

I genuinely regret how I handled that initial interaction, but I’m very grateful for Drew’s professionalism and good nature. If I ever find myself answering the door to someone like him again, I’ll certainly handle things very differently.

If you’re looking to work with someone approachable, professional, and genuinely pleasant, I would absolutely recommend Drew Stewart of Howkins & Harrison. He turned what started as an awkward encounter into a really positive experience.

April 21, 2026
Unprompted review
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