Impactparticles Reviews 297

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness and excellent condition upon arrival. The delivery service is frequently highlighted for its speed and reliability, with many appreciating the timely arrival and good packaging. Reviewers also commend the excellent service, particularly the helpfulness and flexibility of the team in addressing issues and accommodating changes. However, some customers experienced issues with order fulfillment, including damaged or incomplete deliveries, and delays in dispatch or communication. A few also mentioned receiving unsealed bags or products that were not adequately frozen, leading to concerns about freshness and packaging quality.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing products as excellent, super,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast delivery times and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Service

Customers consistently note positive experiences with service, often highlighting great service, quick... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive aspects such as good prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time trying impact particles , product looks good but not used it yet . I was a bit confused by the offer I applied for as it said 20kg post free . There was a drop down menu offering different... See more

Rated 5 out of 5 stars

It's always great to deal with Impact Particles as they resolve any issues in a professional manner. My order was damaged at DPD depot 4 days before my trip to France and delayed. After contacting IP... See more

Rated 5 out of 5 stars

Everything arrived on time and looks great. The team at impact particle were good at sorting out any delivery issues I had as DPD had sent me a confusing amount of different messages saying my order w... See more

Rated 5 out of 5 stars

Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

297 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(297)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service
I placed an order for my French trip,
Delivery wasn’t going to make it to me in time. So I emailed the IP team and they got my order to me before my trip.
Can’t ask for any better than that
Great service and communications
Steve

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick response and delivery

Carriers damaged 2 packs in transit. It happens. Impact answered on bank holiday and offerd full refund. No need just replaced the 2 damaged packs with they did within 48hrs. First class customer service snd oh yes the HMT mix are brilliant.

May 27, 2025
Rated 5 out of 5 stars

Top Quality Particles

Top Quality Particles, Excellent Prices, Fast Delivery, Excellent Boilies & Pellets Combo's. There's Nothing this Company cannot do when it comes to Top of The Range Baits, Excellent Communication, Highly Recommended Seller, 5⭐

April 3, 2025
Rated 5 out of 5 stars

My mistake corrected quickly…

I ordered a 20kg bundle 7 days before a trip to france. I mistook the delievery date to be be 3-4 after my order. When the confirmation email came through the next day, i realised my mistake and contacted IP to cancel the order. They understood my mistake and fast tracked my order so that it arrived on time.

The particle was great quality. No water to bulk up the weight. Amazing company that i will be using again and recommending to others.

April 4, 2025
Rated 5 out of 5 stars

Great Service!

Forgot that i had a trip planned. Spoke to the guys at IP and they informed me they could dispatch next day!

Placed an order and was Delivered within 48 hours!

Amazing! Bait worked great and held the fish my end of the lake for my whole 3 day trip!

100% reccomend to anyone!

April 2, 2025
Rated 5 out of 5 stars

IMPACT PARTICLES great bait company…

IMPACT PARTICLES great bait company quality bait, was delivered to my door so fresh it was steaming hot and I couldn’t put it in the freezer till the next day been using impact for years and never had an issue great bait and service! There prices are what an angler needs so it doesn’t break the bank!

April 7, 2025

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