After booking an apartment and getting a bill and confirmation, the next morning I received a cancellation. Their general policy describes that the confirmation is definitive after the lessor's agree... See more
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See what reviewers are saying
The Interhome Team is absoluetly professional, polite and helpful. All ladies working in Verbier office can spesk English very well, some of them German. When you have a concern or you need help, the... See more
Company replied
Can’t thank the inter home team enough for all their help throughout the whole process, very quick responses and help with every question asked, this is our second time booking with them and there def... See more
It was an agreeable and nice phone conversation. Ms Anne answer me and she found the right apartment I was looking for. I made already the reservation. I am glad working with Interhome Verbier for mo... See more
Company details
- Holiday Accommodation Service
- also in
- Chalet
- Holiday Apartment
- Holiday Apartment Rental
- Holiday Home
- Vacation Home Rental Agency
About Interhome
Written by the company
Seit 1965 sind wir auf die Vermietung von Ferienunterkünften in ganz Europa spezialisiert. Die Interhome Group, mit Sitz in Glattbrugg bei Zürich, ist Mitglied der Hotelplan Holding AG, die sich wiederum im Besitz der Migros-Gruppe, dem grössten schweizer Handelsunternehmen, befindet. Schweizer Effizienz und Servicequalität zeichnen sich auch in der Qualität unserer Ferienunterkünfte aus.
Warum sollten Sie Interhome für Ihre nächste Ferienreise wählen?
- Wir sind ein verlässlicher Partner mit über 50 Jahren Erfahrung auf dem Markt
- Wir sind der grösste Europäische Ferienhausvermittler mit Büros in den beliebtesten Feriendestinationen
- In unserem Portfolio finden sich Ferienunterkünfte in Europa, den USA und Südafrika - bei uns findet jeder die passende Unterkunft
- Unser erfahrenes Service Team ist rund um die Uhr erreichbar und steht mit Rat und Tat zur Seite
- Wir sind in allen wichtigen Feriendestinationen vertreten, um einen erstklassigen Service vor Ort zu gewährleisten
- Dank unserer intuitiven Suchmaschine ist es einfach, die perfekte Ferienunterkunft zu finden
- Wir garantieren eine schnelle und sichere Onlinebuchung
- Qualität ist für uns das entscheidende Kriterium: wir wählen unsere Unterkünfte sorgfältig aus, um für unsere Gäste einen unvergesslichen Aufenthalt zu gewährleisten
- Die Interhome Group belegt 2021 den 2. Platz im weltweiten Ranking der Umfrage von Rentals United zu Ferienhausvermietungen
An wen richtet sich das Angebot von Interhome?
Ferien im eigenen Ferienhaus oder der eigenen Ferienwohnung ist optimal für unsere Kunden, die Privatsphäre, Freiheit und Unabhängigkeit schätzen und gleichzeitig gerne neue Orte entdecken möchten.
Die privat organisierte Anreise mit dem eigenen Transportmittel bietet die Möglichkeit, die Ferienaktivitäten nach dem eigenen Zeitplan selbst zu gestalten - von Sightseeing bis zum gemütlichen Entspannen am eigenen Pool.
Dank einer eigenen Küche können Hobbyköche sich ausleben und neue, lokale Gerichte und Zutaten ausprobieren.
Wintersportbegeisterte, die das ganze Jahr darauf warten, in den schönsten Winterdestinationen Ski zu fahren und ihre Ferien in gemütlichen Berghütten zu verbringen, kommen ebenfalls auf ihre Kosten.
Ein Aufenthalt im Ferienhaus ist etwas für jeden, der neugierig die Welt entdecken und dabei selbst die Planung übernehmen möchte.
In den beliebtesten Ferienregionen:
- Ferienhäuser in Italien
- Ferienhäuser in Frankreich
- Ferienhäuser in Kroatien
- Ferienhäuser in Spanien
- Ferienhäuser in Österreich
Interhome - Ihr Geschäftspartner
Als perfekter Partner für Geschäftsentwicklung bietet die Interhome Group eine Vielzahl an Möglichkeiten.Um den bestmöglichen Service für unsere Kunden zu bieten, passen unsere einzelnen Dienstleistungen perfekt zusammen. Unsere Kunden sollen von dieser einzigartigen Kombination der Dienstleistungen unserer Unternehmensbereiche profitieren.
Neben Europa wird unser Reservierungssystem auch in den USA, Indien und Australien genutzt, wodurch maximale Auslastung und Belegungsraten garantiert sind.
Darüber hinaus arbeiten wir seit Jahrzenten erfolgreich mit einer Vielzahl an Partnern zusammen. Die Kooperationen zeichnen sich durch beständige Geschäftsbeziehungen sowie gegenseitiges Verständnis aus.
Wir bieten verschiedene Partnermodelle an, Kommunikationslösungen und Verkaufstools, welche den einfachen Vertrieb des Selbstversorgerprodukts ermöglichen - unabhängig von der Art des Geschäfts oder den Anforderungen und technischen Kenntnissen.
>> Weitere Informationen für PartnerInterhome für Hausbesitzer
Wir laden Eigentümer von Ferienhäusern und Ferienwohnungen ein, mit uns zusammenzuarbeiten.
Ob Ferienhaus, Chalet oder Wohnung - am Meer, in den Bergen oder in der Stadt: Wenn Sie eine Ferienunterkunft in einer touristischen Region besitzen, helfen wir Ihnen gerne bei der Vermietung Ihrer Immobilie.
Wir garantieren Ihnen eine vertrauenswürdige Verwaltung und eine effektive Vermarktung Ihrer Unterkunft. Gleichzeitig können wir die Bedürfnisse und Wünsche unserer gemeinsamen Gäste schnell und effizient erfüllen. Indem Sie Interhome Group Ihr Vertrauen schenken, erreichen Sie globale Sichtbarkeit mit einem Minimum an Aufwand. Dank unseres effektiven Marketings und eines weltweiten Vertriebsnetzes bieten wir Ihnen eine optimale Auslastung.
Für weitere Informationen bitten wir Sie, einen Blick auf unsere Partnermodelle zu werfen.
- Abonnieren Sie unseren Newsletter
- Interhome Travelguide
- Unser Engagement für Nachhaltigkeit
- Besuchen Sie interhome.ch
Der Ferienhausspezialist seit 1965
Written by the company
- Betreuung vor Ort - unsere Teams sind in rund 200 Destinationen für Sie persönlich da.
- Wir bieten schweizer Servicequalität und besichtigen die Unterkünfte in regelmässigen Abständen.
Contact info
Sägereistrasse 20, 8152 , Glattbrugg, Switzerland
- 0840 84 88 88
- info@interhome.ch
- www.interhome.ch
4.1
Great
5K reviews
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très bon site
April 18, 2021
Reply from Interhome
Merci de votre commentaire. Nous sommes heureux que vous appréciez le site internet.
Friendly and helpful Interhome staff
Interhome staff were very helpful in finding an accommodation that was pet-friendly. They were patient when answering all of my questions.
April 12, 2021
Reply from Interhome
Hello Anka,
Thank you so much for your feedback, we are so happy to hear that our team were able to look after you and find the right property for you! We look forward to welcoming you to your holiday home soon.
Kind regards,
Interhome
Reply from Interhome
Hi Andre,
Thank you for taking the time to post your feedback! We are very happy to hear that you were satsified with our service team and we look forward to welcoming you to your holiday home soon!
Kind regards,
Interhome
The person on the phone was available…
The person on the phone was available and efficient! Would recommend
April 2, 2021
Reply from Interhome
Hello and thank you for your comments. We are happy to hear of your satsifaction with our team on the phones and we look forward to welcoming you soon!
Kind regards,
Interhome
Everything worked out but overly complicated process
Staff were nice but I was working to book 2 apartments on short notice and had to wait 2-3 days for confirmation which was stressful. I have also received about 12 confirmation/invoice emails from Interhome and the apart-hotel itself which is getting to be extremely confusing. I was also charged for an apartment that wasn't available then once the apart-hotel found another one, the cost was more, they told me to pay the difference when I arrived but then Interhome called and emailed me about paying the difference in price online. When I replied to the email I was then charge on my credit card without permission. I think Interhome needs to be better at communicating with the apartment owners because this was so complicated. I will now need to check back at all my credit card transactions to make sure no errors have occurred. I would have been much easier for me to book directly with the apart-hotel. Lastly, Interhome sent us quotes for apartments that were not available or visible on the website when we tried to book, this meant we had to call back multiple times and eventually book via email which costed me hours of time when most booking systems are a click and pay and you're done.
March 30, 2021
Reply from Interhome
Thank you for taking the time to provide us with feedback that will really help us to improve our services in the future. We here at Interhome, want to ensure that our customers will enjoy their vacations “stress free & trouble free” under the current unpredictable situation. With that in mind however, last minute bookings can be a bit more complicated to confirm as all parties involved must approve this and all local restrictions must be looked into and taken into account. However we do apologise for the service you encountered and please be assured that we will look further into your comments, by contacting our local colleagues and taking the necessary steps to avoid the same confusion to future clients.
We really hope you will choose to return to Interhome once again in order to give us another chance to prove our services.
Kind regards,
Interhome
Interhome is great but missing a loyalty program
Interhome is a great company and have good proposal on accommodation. I usually rent through it’s website. However, it is missing a loyalty program as there is for other competitors like Booking or Hotels websites (where you can create an user and earn some points/nights if you are a loyal and often using their services)
February 8, 2021
Reply from Interhome
Hello Erick,
Your suggestions give us an opportunity to check and improve the service we offer. We appreciate your loyalty and will take your feedback into consideration . Thank you and we look forward to welcoming you back again soon.
Kind regards,
Interhome
Always perfect the apartment and the…
Always perfect the apartment and the service. Thank you
January 28, 2021
Reply from Interhome
Hello Gianluca,
Thank you so much for your feedback! We look forward to welcoming you to your chosen holiday home and wish you a pleasant stay.
Kind regards,
Interhome
Reply from Interhome
Merci de votre aimable retour. Nous sommes heureux que vous ayez apprécié le service fournit lors de votre réservation. Nous vous souhaitons un excellent séjour!
Reply from Interhome
Hello Jennifer,
Thank you for booking with us and for taking the time to send us your comment. We hope you will enjoy your stay!
Kind regards,
Interhome
Beautiful & super clean apartment!
The apartment is really beautiful, feels like a 5-star hotel or beter still. The key holder (Brigitte) is equally warm and very helpful. If we ever have to come to Lugano again we would definitely love to lodge here again.
January 16, 2021
Reply from Interhome
Hello!
Thank you for booking with Interhome and taking the time to send us your review and it is a pleasure to read your kind words. We are more than happy that the booking process, service on spot and the property fulfilled your expectations. It would be our pleasure to welcome you back again.
Kind regards,
Interhome
Nice & Friendly and efficient !
December 16, 2020
Reply from Interhome
Thank you for your kind words! We hope you will enjoy your stay with us.
The Interhome Team
refuse a perfectly OK credit card
Had to try a second card as the first one was refused without providing any reason (perfectly functional, issued in CH) . Just "try another card".
December 5, 2020
Reply from Interhome
Thank you for your feedback regarding your booking experience with Interhome. We are sorry you experienced difficulties with the credit card used for the payment of your booking. Please don't forget you have the opportunity to email us at info@hhd.group or to call our service centre which is available 24/7, where we can offer assistance and help to solve any problems you may face. We appreciate you booking with us and we would like to wish you a pleasant stay.
Kind regards,
Interhome
The booking is rather simple however
The booking is rather simple however, the confirmation received and what has to be paid as advance payment, and when to pay the remaining is not clear at all
November 29, 2020
Reply from Interhome
Thank you for your feedback regarding your booking experience. We are sorry the required payment was not made completely clear to you on this occasion and for any confusion that may have arisen. Interhome makes a great effort to ensure that guests are fully aware of the payment due at the time of booking and this is reinforced by the booking documentation that is sent out at the time. We are constantly striving to make the booking process as clear and efficient as possible and don't forget our service centre is always here, 24/7 to offer any help or advice. We wish you a great vacation.
Kind regards,
Interhome
Reply from Interhome
Nous vous remercions de votre retour. Nous espérons très vite de vos nouvelles !
Great team and very helpful.
Great team and very helpful.
This is the second time I have used Interhome in Villars. The apartments I rent from them are usually small but very functional, clean and comfortable (small as I don't need a lot of space, but they offer larger ones as well).
If there are any problems the local team helps out very quickly and efficiently. I will happily recommend them and use them again. They are also a mine of local information as I think most of the staff live in the town or nearby.
October 22, 2020
Reply from Interhome
Hello Allan,
Firstly, thank you! What a pleasure to read such kind words. We are always striving to bring the best kind of service whether that's before, or during your stay. We are more than happy that you appreciate the care you were provided with once again and we would like to thank you for your loyalty.
We are looking forward to seeing you back with us next time.
Kind regards,
Interhome
Excellent !!!
October 16, 2020
Reply from Interhome
Thank you for your great review! We hope you have a fantastic holiday with us.
Kind regards,
Interhome
I had a disappointing experience with…Covid-19 refund policy
I had a disappointing experience with Interhome. I put a $500 deposit down on a condo in Maloja. I canceled the reservation in June prior to the final payment being due because of travel restrictions from the U.S. to and from Switzerland. Airbnb tried to negotiate a refund with no success. Interhome was able to re-rent the condo but has offered no part of the deposit as a refund. We have many relatives from the U.S. who visit Maloja or who live in Switzerland and visit Maloja. Based on this experience we would not recommend using Interhome for rentals.
October 10, 2020
Unprompted review
Reply from Interhome
Thank you for your comments regarding the cancellation of your booking. We are very sorry that you remain unhappy with the processes in place and service received at this very challenging time. We would appreciate the opportunity to investigate this further for you and ask that you contact our Customer Service Centre at info@hhd.com with your booking number.
Super Service!
August 4, 2020
Unprompted review
Unacceptable- you ask for a offer and you receive a Reservation !!!
I asked for an offer And instead of an offer I received more than a week after a email with a “reservation” !!!! Then had to call and was told that this was normal practice and can be cancelled. As this is really misleading I asked for a email to confirm that this was an offer and also the confirmation that it was cancelled but still did not received anything!!!
This is just unacceptable. I will never ever ask anything again.
July 29, 2020
Unprompted review
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