Jeakins Removals Reviews 

211
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for working hard, maintaining a positive attitude, and handling all furniture with great care throughout the entire move. People also appreciate the dedicated office team who promptly answer inquiries, provide clear quotes, and make the planning process exceptionally smooth. Some reviewers were not happy with occasional item damage and noted a frustrating lack of clear communication when addressing complaints. These few individuals felt deeply stressed by the unexpected setbacks and mentioned that resolving these specific problems required a lot of extra effort.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and hard... See more

Service

Users describe positive interactions with service, highlighting a seamless and stress-free moving experience... See more

Customer service

Clients share positive opinions on customer service, highlighting great help and support. Consumers mention... See more

Product

Customers consistently note ambiguous experiences with product condition during their moves. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great removal team. They arrived on time were professional and courteous. They protected the floors, moved furniture with care and attention. All the team were friendly and helpful and nothing was t... See more

Rated 5 out of 5 stars

Smooth move from start to finish. Excellent communication all round. Michelle and Vikki covering any enquiries. Then there was Fred, Jake and Chris loading and unloading with good humour, even in the... See more

Rated 5 out of 5 stars

They arrived on time. Very courteous and polite. Handled all my furniture and possessions carefully. Smooth from start to finish. Very established removal company. My nan used them in 1984, my parents... See more

Rated 5 out of 5 stars

Great removals team, they all worked tirelessly all day in the most horrific weather. Protected all the carpets well in both houses & offered to disassemble & reassemble furniture where we asked, c... See more


Company details

Information provided by various external sources

If you’re looking for a professional removals company, look no further than Jeakins Removals Limited. Click through to see what we can do for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

211 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(211)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Maldon move

We couldn't fault the service provided by Lewis and the other 3 men in the crew who undertook our house removal.
They were all friendly and put at us at our ease on what can be a stressful day.
They made light work of our mountain of boxes and furniture and easily found solutions to moving some of our more difficult items.
Nothing was to much trouble for them..
We would highly recommend them and Jeakins who we found to be a very professional company.
Thank you to all for making our move go smoothly.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Jeakins were amazing!!

We were anxious about moving home and contacted Jeakins after this company were recommended. We spoke with Vicky and Michelle in the office who made the admin side of the process so simple. This family run business could not have been better, we can’t thank them enough. Jordan and Scott took care of our move. Both were ultimate professionals who took everything in their stride. Our requests were taken on board and were carried out with a smile. Both are an asset to the company. The cost of the move was competitive and reasonable, a very punctual service. Thank you!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Billericay to Billericay removal

Billericay to Billericay removal. From start to finish the efficiency of Jeakins removals was 5 star. Every staff member we met and spoke to were so friendly and helpful especially the ladies in the office. The removal guys were amazing and made sure our removal day was worry free.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful & polite

Called for a last minute quote, Vicky was really helpful and made the whole process easy.
Would highly recommend, very professional and an all round great company.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had michelle round to provide me a quote, it was very competitive. We were very impressed with the details provided. Communication with Vicky in the office was very clear and precise which made booking the removal a breeze. On the removal day Scott and Steve were brilliant. Great lads and great service.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Moved from wickford to Scotland and…

Moved from wickford to Scotland and can’t believe how stress free the process was, from the free quote, staff in the office and fantastic removal men. The process was detailed clearly and communication throughout was faultless. Would
Highly recommend.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

A rare gem family owned local business

Moving is never easy, especially when going from an apartment on the 2nd floor to an apartment on the 4th floor. How these guys do it and make it look so easy, then go to bed and get up and do it again the next day is beyond me, so every single penny is worth it. Competitively priced, local and knowledgeable, with years of family experience handed down - it really is rare to find a business like this in todays world, and the hundreds of positive reviews speak for themselves. I even got my Mum to use them moving 2 weeks after me, and she was so glad she listened.

Honestly, and I genuinely mean it, look nowhere else if you're in the area. Made stressful moving day super easy, at a great price and even sent me a card afterward to thank us and welcome us to our home. Extra mile stuff that means a lot.

Thanks again, will be using in our family for years to come.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Stress free

The crew Scott, Reg and Tony move us from our 3 bed house into our 2 bed bungalow. Their help was second to none, nothing was to much for them. As a couple in our 70s, we were looked after throughout. We had a great laugh too.
Highly recommended

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

The A Team - 5 star gang

Right from the start when Kevin turned up and quoted for our move to moving day this firm were fantastic, Kevin said he'd put the A team on our move and he certainly did they were great no damages whatsoever and very friendly and efficient nothing was to much trouble.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great house move and storage

It is good to have a business that takes the stress out of the move process. From the first contact with Keith who attended to quote and advise on moving options. During this process it was identified that storage was going to be required. The manner in which Keith presented this won the contract. The day of collection Scott and Ben were in attendance. It was noted on the signed contracts what time the crew should be expected to arrive. There was a major accident on the A12 which meant the crew were delayed. Scott was in contact with me by phone to explain that they would be late and I was keep up to date on their expected arrival. When on site Scott and Ben worked so hard to place my belongings into the lorry. They carried on the high level of customer service seen from the first point of contact. The date was agreed for my property to come out of storage and Lewis and Karl arrived at the expected time to unload. They like Scott and Ben worked so well and ensured that the various items were located in the various rooms as expected. Both teams gave great attention to detail and no damage being caused.
The whole process including contact with Vicky in the office was a seamless process. You can see the effort and work that is placed in It is a long established family business and you can see why.
I would not hesitate to use Jeakins again and would recommend them.
This is a team effort and I would thank everyone for their efforts in the whole process.
Well done all.
JP

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

From start to finish, dealing with Jeakins was an absolute pleasure.

We were having work done and so needed all our downstairs furniture removed and stored for a week.

From the initial email from me asking is this was a service Jeakins provided to the end when the work was finished and the furniture was brought back and assembled everything ran like clockwork.

Michelle coming and pricing up, Vicky arranging the date, Steve (AKA Reg), Dave and Scott doing a great job in making sure all our stuff was well looked after made this last week hassle free and nothing was too much for any of them.

Many thanks.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

We recently moved two households into…

We recently moved two households into one. We have used the services of D.C.Jeakins on a previous move and so decided to get three quotes including Jeakins. They were the most competitive and explained in detail how the move would take place. We found the whole organisation exemplary from quotation stage through to final item being placed, with reassuring communication at the various stages. I would not hesitate to recomend this very efficient, and proffessional company.
K. Hedges. Billericay

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

I found this company by chance when I…

I found this company by chance when I was out walking, I moved from East Tilbury to Norfolk on Monday 25th and you could not fault this company, the 2 chaps that came we’re not only punctual but took great care of my personal belongings. Before I moved Vicky in the office made sure everything paperwork wise sorted out, also the after care from Vicky was excellent.Anyone who is moving soon I would recommend this company all the way .

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

best move ever

extremely professional customer service and on the day to removing our house to move the two lads jordan and scott make the experience extra peaceful and easy in a stressful time. they took great care of our stuff in transit even with 6 tv's and 8 mirrors nothing was broke scratched or dented. would go nowhere else if needed to move again and will be passing their number to family friends and anyone that asks

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Brentwood/Laindon to Norfolk

Couldn’t rate Jeakins high enough when it comes to taking out the stressful part of moving.
There were three separate parts to our move, the first moving my belongings from Brentwood and into storage. The second 5 months later, moved my partner’s contents from Laindon up to Norfolk with the final leg of being reunited with my prized possessions a week later. Phew!!! 😅.
The whole process was done in a professional and friendly manner from Michelle trying to accommodate us moving dates which kept changing, Vicky and Ken who was always helpful when we popped down for boxes and more importantly to the removals guys Scott, Kyle (Lyle 😂), Jordan, Harry, Dave and sorry can’t remember other guy’s name, you were all brilliant!
Overall would definitely recommend Jeakins to anyone moving! 5 stars!!!

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Seem less from start to finish

Seem less from start to finish. Michelle gave us great advice and the team worked so hard to get us moved - thanks Danny, Jordan and the team. Great after sales service from Vicky - thank you. Boxes etc collected without delay which was great.

September 5, 2023
Unprompted review

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