Great service from Kia Washington (Jennings), went in just before Xmas too look at optima sw, wife wasn't keen , so we test drove a sportage, loved it , got a showroom demo with 37 miles on for just o... See more
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Dealer did a good deal after haggling by telephone, and gave me plenty of time to sort out insurance, eg cancelling mine and set up the deal via kia. However inisited I handed my tax disc when going... See more
good service, nice personality of salesman. only reason did not give five star is asked a question about what happens after the three year on two visits and was given two different answers. This is a... See more
Wish I could say the same for the service department. Had my car since 8am for one front passenger side tyre sensor to be fitted . 5 hrs later However every time I have phoned it's on the ramp being... See more
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The untypical car buying experience (in a good way)
By listening to what I needed they were able to provide a great service
excellent service
We were left alone to make our mind up but salesman was there if and when we needed advice. He advised us which model was best for us now we are pensioners and dont need a big car. The car we have chosen is a beautiful car and does everything we wont The aftercare is second to none. Thank you Jenningskia .
Awsome
Straight forward, no pushy salesman, just told as it is. No hidden costs or small print, the best experience of buying a car, never felt pressured at all, highly recommend as the cars are built to last, 7yr warranty that cannot be beaten, amazing.
Huge thanks all round, especially Gary Irwin.
Finally,i buy a car and nothing goes wrong!
Previous car buying experiences have usually ended in some hiccup. From the vehicle being locked in a compound and the keys missing,to sales men up and leaving mid transaction. This experience gladly went without any problems at all. I've used Jennings for the servicing of my previous car,another Kia,and if it wasn't for issues about courtesy car insurance,i would have used them more often. Having said that,the dealer I've been using has failed me on a number of occasions,and the process of buying this car probably will convince me to pay the slightly higher cost and have the new car serviced at Jennings. So,to recap, sales staff that know about the actual car there trying to sell you,willing to chat and pleasant as well. Nice people to deal with.
Think I got a good deal
Very approachable and friendly staff. Listened to my needs. Think I got a good deal on a great car. Only negative is that there was no fuel in the car when I collected it and also the car was not ready for the time arranged- I had to wait about half an hour whilst they got it ready.
Diabolical after sales service
I have just bought the top of the range Sorento from Jennings Stockton. I reported a fault with my headlights within 24 hours of purchase. Car was booked into my local dealer but couldn't leave it all day as I need my car for work and they hadn't bothered to book a courtesy car. So issue not resolved. Emailed and waited 3 days before sending a text to the salesman asking him to read and respond to my text to be told Kia uk looking into it via text. 2 days later still no response. So husband phones and is put through to service. They will call back in 10 mins! 2 hours later husband speaks to manager and is told he will get service to call him. 2 further hours later service call manager hasn't mentioned his call back. NO communication. They have my money and don't want to do anything to help. I will never be back. Disgusted to spend £34k on a car and be treated like this. Car is dangerous in current condition not merchantable as not safe to drive in the dark.
All I expected and more
Delighted with the rio 2 everything I expected
Averaging 58.plus to the gallon
Love driving it ....does e very thing it says in the brochure
Would recommend to anyone and already have
But why no spare wheel but hey oh I can live with that
Still very happy with the car
Ps full marks to Jennings of Washington the dealers
Car purchase made easy
Happy with the purchase process from beginning to end. Gary Irwin was extremely helpful throughout and I have no hesitation in recommending Gary/Jennings KIa Washington.
Excellent service from start to finish.
I thought my wife and i were treated well by the salesman Chris Lamb, he gave clear and concise information on the car we purchased from you.
We would highly recommend Jennings, we would like to say thank you to Chris and to congratulate the manager on a smooth and trouble free tranaction. We will return to you when we want another new KIA.
Great service with honesty and integrity. The car is even better!
I'm still very pleased with every aspect of dealing with Jennings Kia, Washington. In particular the personal attention that I've received from Gary Irwin.
From initial visit, test drive and purchase, to after sales service he made me feel a very valued customer.
This is customer service at its best, long may it continue.
Great service great cars
Great cars, Gary was first class in helping us choose a first car for our daughter, compared to other similar cars from Toyota and VW the Kia Ceed had all we where looking for,
efficiently done
May be only side protection fitted my new Kia doors but efficiently done and less the then the estimate price. Pleasant staff at reception bodes well for the future
Smart car, Smart service
From first entering the showroom to driving off with my Kia Ce'ed 2 the service was first class. Everything I could possibly need to know was explained to me before I drove off. The inclusion of £10 worth of diesel also helped. I'll be back for another.
Quick easy and helpful
Rang and spoke to the guy who runs the mobility side of things- very helpful very easy transaction and kept us up to date with every step needed
KIA today KIA tomorrow
The car is everything I require, space comfort in handling good visibility top quality finish and accessories you receive for the price in comparison with models of the same of similar range. Would recommend to friends and family .Jennings where very professional throughout the buying experience.
Special Kia picanto city
I love driving my lovely red Kia Picanto City. It has made me very happy!
OVERALL TOP GEAR
delighted with performannce of the car.Washington based Jenninngs were very
helpful and friendly to deal with.Peter Hudson and his boss Dave in particular
were excellent in my dealings anddeserve my full appreciation
A pleasure to deal with from start to finish
Our salesman Peter could not have been more helpful and was very patient even though we asked endless questions. From purchasing our car to waiting for it to be delivered and then collecting it he was with us every step of the way and we would recommend both the garage and Peter himself to anyone.
successful days shopping
Gary Irwin is a first rate salesman and makes a good cup of coffee
Excellent from begining to end.
Excellent service so far and hope it continues. Kevin give a first class service and a deal i was happy with. He listened to what i wanted not what he wanted me to buy.
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