Jenningskia Reviews 

74
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from Kia Washington (Jennings), went in just before Xmas too look at optima sw, wife wasn't keen , so we test drove a sportage, loved it , got a showroom demo with 37 miles on for just o... See more

Rated 4 out of 5 stars

Dealer did a good deal after haggling by telephone, and gave me plenty of time to sort out insurance, eg cancelling mine and set up the deal via kia. However inisited I handed my tax disc when going... See more

Rated 4 out of 5 stars

good service, nice personality of salesman. only reason did not give five star is asked a question about what happens after the three year on two visits and was given two different answers. This is a... See more

Rated 1 out of 5 stars

Wish I could say the same for the service department. Had my car since 8am for one front passenger side tyre sensor to be fitted . 5 hrs later However every time I have phoned it's on the ramp being... See more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(74)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

choose kia cars from kia jennings everytime.

The staff at kia jennings were very helpfull when choosing my rio and when contacting me to say it had finally arrived and on collection.They were not pushy and made the whole experience a pleasent one. I have no problem with recommending them to my freinds and family.

September 24, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

a no hard sell approach from any staff - polite and understanding - giving space to veiw and tinker about with the cars with no pressure - sales staff when requested gave an excellent run down of the all the features of the different models- test drives available - again no hard sell - we were chaufferd off site to veiw other modesl that were not on show and even told of a model in another dealership to veiw - which we did - but came back and made a purchase "purely on the grounds of the great customer service given"- well done to Gary and the team

September 20, 2012
Unprompted review
Rated 5 out of 5 stars

FANTABULOUS SERVICE

The service that i received during the purchase of my new Kia Rio was outstanding, i was made fully aware of changes, delivery times., company policies and procedures etc... throughout my purchase.

September 20, 2012
Unprompted review
Rated 4 out of 5 stars

attentive service good product

we called in on the offchance of buying a car just research really but a good deal with interest free finance persuaded us to purchase a car
the only bugbear was the wait to have a small fault on the paintwork to be rectified

May 31, 2012
Unprompted review
Rated 5 out of 5 stars

All done on the phone - didn't even test drive the car!

Bought a Kia Pro_Ceed 4 from Harp at Jennings Kia. Travelled from Blackpool to Washington as you offered the best deal.

Car is fantastic - I always look out for something a little bit 'different' that you don't see a lot of on the road - the Pro_Ceed 4 ticks all the boxes. Happy with everything at Jennings - sorry to take the car off Harp but he's a car salesman and will have adjusted to life in a new motor !

Would use again definately - no problems.

May 30, 2012
Unprompted review
Rated 5 out of 5 stars

5 star service 5 star company

disabled people can some times be made to feel diferent and misunderstud but i felt at ease as gary the moterbility salesman was so good at his job he made me feel more like friend than a customer he is very nice lad and a credit to your compeny hang on to him if you can thanks gary

April 25, 2012
Unprompted review
Rated 4 out of 5 stars

Great product, great price, slightly lacking communication

We ended up getting an upgrade to a metallic colour - the costs of which were footed by the Dealership, this immediately made an enormous difference to the first-time buying experience!

The car took a while to be delivered - this is the only point at which I felt there was a lacking; Communication wasn't at it's best. Working in the auto-trade I understand all the variables that affect shipment/ delivery but I was never met with reason as to why the car was not at the dealership on several of the occasions it was supposed to be delivered.

All in all I'd give 8/10 - Got the car, it's fantastic and the aftersales care is spot on.

Cheers.

March 31, 2012
Unprompted review
Rated 5 out of 5 stars

A truly professional service.

Arriving at the showroom we were able to park with ease. We were given time to browse around and were not "pestered". As soon as we required information Gary the salesman was at hand and was able to answer all of our questions not only about the car but also advise us about the suitability of the car to meet our requirements. He was efficient and ensured that the whole experience was stress-free. We got the impression that this was a really genuine service and are confident that any queries or problems will be dealt with in the same way.

March 8, 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look