Job Worth Doing Reviews 

154
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Two doors got fitted April 2023, water ingress, draughts, these uPVC doors are less efficient than the wooden ones fitted previously. The staff do t answer the phones and third party contractors hav... See more

Rated 1 out of 5 stars

Can contact to get issue sort as none of number I have are for them getting passed from pillar to post

Rated 1 out of 5 stars

Surprised they lasted as long as they did- doesn’t matter how many company guises you invent, your unprofessional reputation will always catch up. Just a board of sales minded people wanting to make a... See more

Rated 1 out of 5 stars

Job not worth doing, initial installation seemed good but some glass panes damaged, some just wrong.staff in office polite but never get phone calls returned. Now one month on and still waiting and wa... See more

Company replied

Company details

  1. Insulation Contractor
  2. Boiler and Heating Service
  3. Plumber
  4. Solar Energy Equipment Supplier

Information provided by various external sources

Our experienced fitting teams are experts in their field who aim to deliver the best quality products and installation within the industry We offer top quality products across a wide range of home improvements including A rated double glazing, doors, conservatories, roofline and many more products Our aim is to always get our fit 'Right First Time'


Contact info

1.2

Bad

TrustScore 1 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(154)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SA 31497

Two chaps arrived early morning and got started straight away.
They worked hard all day, left an excellent job of fitted windows and cleaned up any mess made.
I would recommend this firm to anyone having windows fitted.

April 10, 2017
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mr Loughran

Thank you for submitting the review of our Company and for awarding a top rating, we really appreciate you doing this on our behalf.

We would take this opportunity to thank you, once again, for choosing our Company for your home improvement


Kind regards

Kirsty
Customer Care Team

Rated 3 out of 5 stars

We had arranged for UPVC Plinths to be …

We had arranged for UPVC Plinths to be installed the joiner stated he did not know why the salesperson did this the joiners knew better and they used wood and told is to paint them white without any discussion with us. We had painted them white in the past and this chips off with people walking over it. The side door plinth was fitted well the front door is only partly covered this means we have two different levels on the plinth. I would appreciate someone comes and looks at this before I go back to Penicuik. My husband was not present at fitting and wants to contact Penicuik as the fitters did not supply what we paid for.

April 6, 2017
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mrs Stein

We are sorry that you are not entirely happy with your installation and will, of course, have someone from our installation team contact you to discuss your concerns fully and agree on how we rectify any problems

Kind regards

Kirsty
Customer Care Team

Rated 5 out of 5 stars

professional in every way

April 6, 2017
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mr Green

Thank you choosing our Company for your home improvement and for awarding top rating , we really appreciate it

We hope you have a really great day

Kind regards

Kirsty
Customer Care Team

Rated 5 out of 5 stars

Just had whole house fitted with double …

Just had whole house fitted with double glazing new back door and new front door by two lovely guys David and Duncan very little mess and they cleaned up after work was finished pleased with work done would highly recommend them

April 5, 2017
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mrs Brown

What a fantastic review - thank you so much for taking the time to do this on behalf of our Company and for awarding us a 5 star rating, we really appreciate it

We will pass your review onto our two great fitters David and Duncan as they always like to get feedback from happy customers

Thank you for choosing our Company for your new home improvements and for recommending us

Kind regards


Kirsty
Customer Care Team

Rated 1 out of 5 stars

invertor stopped working /jobworths**t

invertor stopped working it is coming up to one year & they are still trying to find a replacement.quick to fit solar system as they make a profit.But when things go wrong & it will cost them money they do not seem to care,when you try to speak to someone that knows what they are doing it is a nightmare(would never recommend this company to anyone)..

April 2, 2017
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mr Hall

Could you please provide us with more information, either on your contract number or postcode, in order that we can investigate and respond to your review

Kirty
Customer Care Team

Rated 1 out of 5 stars

Avoid at all costs

Had a new flat roof done in August. Job bodged and left with water coming in through my ceiling. Multiple attempts to contact job worth doing and zenith but no replies. Finally got a supervisor to come out 8 months later to inspect. Absolute shambles of a company especially for their prices. Avoid at all costs

March 27, 2017
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Mr Butler

Could you please provide a contract number in order that we can identify and respond to your review


Kirsty
Customer Care Team

Rated 5 out of 5 stars

stewart drive

Just had 9 windows and 2 doors fitted over 3 days the crew that fitted them were punctual friendly cleaned up every day would highly recommend this company for any jobs required

March 22, 2017
Unprompted review
Rated 1 out of 5 stars

zenith windows install

installed all windows except 1 promised early return... nothing ever heard again... left unfinished surfaces around installed windows. spent 2 weeks phoning promised call back never happened

March 6, 2017
Unprompted review
Rated 1 out of 5 stars

never again1

My experience with this company has been shocking; unreliable, very poor communications, I feel I will given misinformation again and again, spent hours chasing them, disappointed with the service and lack of care, at times rude! It has been very stressful and frustrating dealing with them, never again! It has taken over 3 months for them to complete the job and remove the scaffolding from my property for a one day job of installing windows.

February 27, 2017
Unprompted review
Rated 1 out of 5 stars

Horendous Communication

The ladies in the office are doing their best but they obviously have no support from the management. My elderly parents have called them no less than 10 times (!) to arrange for
an engineer to rectify a problem with a roller shutter garage door. Promises to call back with a date have not been followed up. Am hoping now on the 12th call something positive will happen.

February 14, 2017
Unprompted review
Rated 2 out of 5 stars

plumbers fine, management suspect.

Engineering manager duplicitous, says one thing didn't follow up complaint. lack of communication between sales and engineering at job completion, one blamed the other. customer left with extra costs for work not completed, hassle communicating with office staff and management. finally they were legally correct because no proof of sales pitch was available or indeed job spec discussed but not fully written on paper. Salesman was employed by ENTU, 'jobworthdoing 'did the fitting of boiler etc.

January 30, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended !

After reading some reviews I was a bit apprehensive about getting 8 windows and a door fitted by the Aberdeen (Portlethen) team who arrived in a blizzard.
My worries were unfounded - three great guys worked through the worst of weather and fitted all windows and the door in a professional manner, and tided up after themselves. They explained everything to me and were very approachable.
When finished, the job had been carried out to my complete satisfaction.
Well done guys, you are a credit to your company and thank you.

January 20, 2017
Unprompted review
Rated 5 out of 5 stars

Installed 2 doors

The doors was from penicuik and jobworthdoing fitted them, The fitters did an excellent job, was friendly and tidied up after they finished, 5 stars

December 6, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Got new windows and a door fitted on 2/12/16
After a few hiccups from the company
The guys who fitted the windows done a great job. Clean and tidy after the job. Pleasant staff and would recommend
Although I wouldn't recommend Penicuik who are a disgrace.
Campbell
Knightswood

December 2, 2016
Unprompted review
Rated 1 out of 5 stars

Stay away unless you want your job not done

Contract no 103057
Chose them to do roofline job
Worst mistake of me life!!!
Came and ripped of roof line and did a tiny bit of work and said my roof had problems,,,
Workers sat in can for 1 1/2 days waiting for supervisor to come...
One came and left
Next day one was meant to come and meet me never came...
The workers left after 2 days dumped stuff in my garden and told me what someone would contact me ...
Never happened
Left my roof exposed to the weather.....!!!
Been chasing customer services who told me it would take up to 48hrs for Scotland area manager to contact me ...never happened
Then phoned again and was told 24hr someone would contact never happened again
All in the meantime my roof was left exposed...
Sleepless nights!!!!!
Called someone else they came and were also shocked that a big company as weather seal that left me roof like that ....
So don't use them
Also they are trying to charge me for the little portion of the job which they did...
Total joke !!!
Customer service terrible
Look else where ...
Not worth the greef !!!!

September 29, 2016
Rated 1 out of 5 stars

Job Worth Doing wrong

contract number F119805
Job worth installed 4 doors and 21 windows
1 door scraped by installers 1 door put in squint ,1 door buckled & and French doors were damaged when the arrived .A couple of the windows are in at angles (not plumb ) my house has torn wallpaper and lino after they left. The steps for my French doors took 3 attempt's to make good but top step is still loose .The masonry work around the windows are rough as hell .The 3 velux windows were put in shockingly all the tiles loose around them some broken and a 8 inch hole filled with silicone
on the plus side there was 1 out of 8 workers that was decent that did his bit ok . My guttering and roofline work still needs attention the corners have bits stuck in to plug the gaps
My advice stay away from weather seal because this lot fit for them.
Just a we update jobworth came back this week to fix 4 doors 2 of which are fine but the replacement French doors were fitted at angles at first when I told him I am not having that he fixed that but now they let in draughts
but the fitter says it will mould itself in place (bullssht) the back door on my garage still dosent shut properly either but it will magically mould itself with the sun ?
Its now a year since the job started and still isn't finished

September 27, 2016
Rated 5 out of 5 stars

Fantastic job

The three guys who carried out the work were fantastic . The standard of there work was excellent and they took there time on the finnishings and it shows in the quality of finnished work.
Two very very happy customers.

September 26, 2016
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Dear AllanHMorrison,

Thank you for leaving feedback on your Job Worth Doing experience, we are so glad that you are happy with the standard of work and quality of the finish!

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Katherine
Job Worth Doing Customer Service

Rated 5 out of 5 stars

Excellent service

Lee and Jay ( our window fitters) were courteous, polite, clean and tidy and did an excellent job. A very satisfactory exprerience from Zenith/jobworthdoing.

May 23, 2016
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Dear Mrs J Earl,

Thank you for leaving feedback on your Job Worth Doing experience. We are delighted to hear about your satisfaction with our staff and the finished results of your recent Zenith/Job Worth Doing installation.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards

Charlie
Job Worth Doing Customer Service

Rated 1 out of 5 stars

Miscommunication shambles

Having had all the windows and doors replaced by this company I would urge anyone considering using them to be prepared for a lengthy and inconvenient experience.The replacement windows installed in our utility room were fitted offset with the existing concrete sills (the old windows fitted perfectly). I complained to the sales company who referred me back to the installers (JWD) I have to date received 5 calls from their office telling me that someone would call on which date . There have been 5 different people come to `have a look`. Some have shown up late and some not at all with no explanation . All have agreed there is a problem and so `The Manager for the whole of Northern Scotland` arrived yesterday. The rudest, most arrogant person I have ever met. No apology just virtually telling my wife to shut up and telling me I was being sarcastic when I suggested he should Know how to fix the problem and not ask me how to do it. Never ever again! I should have looked at all the reviews on other sites and I would have found out beforehand the similar experiences that others have had.

February 24, 2016
Job Worth Doing logo

Reply from Job Worth Doing

Dear Archie,

We are sorry to hear that you have had this experience with Job Worth Doing. We certainly need to look into this for you so please can I ask that you contact our dedicated Customer Support Team as soon as you are available.

Please telephone us on 0800 123 333 or email customer.service@jwdltd.co.uk using the following reference: TRUSTPILOT 24/2/1016.


Kind regards,

Kyle
Job Worth Doing Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look