John Clark Motor Group - Aberdeen Audi Reviews 

1,551
TrustScore 4.5 out of 5

4.7

Balmoral Business Park, AB12 3JG Aberdeen, Altens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more

Company replied

Rated 5 out of 5 stars

Just purchased my second A1 from Aberdeen Audi and recieved first class service again this time from Barry! He was honestly brilliant from start to finish nothing was any bother. My car also left with... See more

Company replied

Rated 5 out of 5 stars

Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom

  • 01224 400500

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,551)

2,453 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were very helpful couldn't…

The staff were very helpful couldn't have done more

September 13, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, John.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Professional

Smooth, professional and helpful staff

September 12, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Lesley.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Gordon made my experience of getting my…

Gordon made my experience of getting my new car a pleasant smooth transition

September 5, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Lisa.

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Alasdair was recommended to me from a…

Alasdair was recommended to me from a family member, he was absolutely excellent helping me choose the right car for me. This was my first audi and he worked with me and my budget to get me the best for my money and i couldn’t be happier with my new car!

September 11, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Caitlin.

Many thanks for your review and feedback, which I will ensure is passed on to Alasdair and the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service!

Great service with personal touch!

September 4, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

September 3, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Christine.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good communication throughout the buying process

Good communication throughout the car purchase process, keeping me updated on delivery progress. Dhruv our sales executive contact provided clear support in the buying process, completed by expert handover process.

September 1, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, John.

Many thanks for your review and feedback, which I will ensure is passed on to Dhruv and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Completely hassle free buying experience

Completely

September 2, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Derek.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 1 out of 5 stars

Great until money changes hands

Great until money changes hands and they stop caring.

I bought a car off of them in July and they were great with helping me through this process however at the time I was told a spare key would be sent to me within a week. 7 weeks later and I was having to badger them with at least 5 emails which I wasn’t receiving any response to as to where this key was.

Eventually I got a response and the key was sent however I got a note through my door from Royal Mail saying that the £1.50 postage fee hadn’t been paid and they couldn’t deliver the key until I paid this. Don’t know if John Clark were being tight or petty but awful after sale service either way.

Wouldn’t recommend.

September 9, 2025
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning Joe,

Thank you for taking the time to leave us a review. Unfortunately we can not find your record on our system. Could I please ask you to email us with your details and the registration number of the vehicle you purchased and I can pass this onto our Management team to review. Our email address is: jcmg@john-clark.co.uk

Many thanks,

Rated 5 out of 5 stars

Really Smoothe handover

Really Smoothe handover, Ciaran could answer any questions asked and was very knowledgable.

September 7, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Ciaran and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

From start to finish staff were…

From start to finish staff were informative and extremely helpful

September 7, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Kept informed of everything from start…

Kept informed of everything from start to finish

August 31, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Diane.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great Service

Very nice, excellent service, salesperson very good customer service and wonderful to deal with.

September 7, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Grant.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very pleased with the service I…

Very pleased with the service I received from Mike Murray.
Mike dealt with the initial test drive through to completion efficiently.
Also thanks to Aaron who explained all the controls etc very clearly.

September 7, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Mrs Munro.

Many thanks for your review and feedback, which I will ensure is passed on to Mike, Aaron, and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Reliable member of staff David…

Reliable member of staff David Robertson dealt with everything extremely well..nothing too much bother 👍

August 31, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Michael.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great customer service as always from…

Great customer service as always from team Audi, so helpful.

September 7, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Marjory.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Changing my car with Aberdeen Audi

Great service delivered by an excellent salesman everything straight forward and well explained pleasure to deal with him 5***** service

August 31, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Alexander.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

I would like to thank James Clark and Jack Edmonstone

I would like to thank James Clark Nissan in Aberdeen for their wonderful approach to customer welfare and concerns. I specifically want to thank my sale representative Jack Edmonstone, he was professional to the core. Even though I knew I stressed him while trying to make further enquiries to ensure I get my dream car, he was always ready to listen to him and addressed all my concerns.

You guys should keep up the good work.

Kudos to everyone.

September 2, 2025
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Lukman.

Many thanks for your review and feedback, which I will ensure is passed on to Jack and the management team.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Helpful sales people

The 2 people who I dealt with were both very helpful and knowledgeable and explained any queries I had

September 4, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, David.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

The price

Very good service great sales man

September 4, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Eric.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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