John Clark Motor Group - Aberdeen Audi Reviews 

1,551
TrustScore 4.5 out of 5

4.7

Balmoral Business Park, AB12 3JG Aberdeen, Altens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more

Company replied

Rated 5 out of 5 stars

Just purchased my second A1 from Aberdeen Audi and recieved first class service again this time from Barry! He was honestly brilliant from start to finish nothing was any bother. My car also left with... See more

Company replied

Rated 5 out of 5 stars

Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more

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Rated 5 out of 5 stars

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom

  • 01224 400500

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,551)

2,453 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service

September 15, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience

Just purchased a used approve A1 and absolutely thrilled with the experience I had with the purchase. David was excellent and made the whole experience very easy. No pressure what so ever, and was really helpful from start to finish. Delighted with my new car - thanks again!

September 19, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Emily.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Happy to recommend Aberdeen Audi

Happy to recommend Aberdeen Audi. Great help and assistance from sales consultant Dhruv. Very much enjoying my new Audi

September 21, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Donald.

Many thanks for your review and feedback, which I will ensure is passed on to Dhruv and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good

Good, professional service

September 13, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Kevin.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Gordon Rough at Aberdeen Audi was…

Gordon Rough at Aberdeen Audi was recommended for his customer service. He didn’t disappoint, and I am delighted with the car he found for me. Would certainly return to him when purchasing my next one.

September 21, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Carol.

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Went the extra mile

The sales guy druh really went the extra mile finding me the perfect car deal and was very pleasant to deal with

September 21, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent

Excellent, professional and friendly service.

September 20, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Linda.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Exceptional service once again from…

Exceptional service once again from this dealership.
Particular thanks to Dale and Dhruv for making this another easy and efficient car purchase.

September 20, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Karen.

Many thanks for your review and feedback, which I will ensure is passed on to Dale, Dhruv, and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Dhruv extremely helpful.

September 20, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Calum.

Many thanks for your review and feedback, which I will ensure is passed on to Dhruv and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

I enjoyed the process.

I enjoyed the process.
Ryan went over and above in his customer service. Will buy from him again xx

September 13, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Alasdair.

Many thanks for your review and feedback, which I will ensure is passed on to Ryan and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic customer service

Gordon Rough emailed me with an offer of a new car which was slightly over my price range, he contacted me a couple of weeks later with an offer that suited my budget. He was very helpful and communication was excellent, he helped to arrange to get my private plate on my new car. Everything went smoothly and I am delighted with my new vehicle. Aaron was very helpful is setting up my Audi app and showing me how everything worked. Excellent customer service!

September 18, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

A great showroom.

A great showroom and helpful staff.
My second Audi dealing with Gordon, great service from all involved.

September 15, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Ian.

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

New car was immaculately presented.

New car was immaculately presented.
Handover of new car went smoothly.

September 12, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Dave.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience

Great experience and useful advices from the sales executive personnel. Found my new Audi and enjoy it. Thanks for helping me finding my new car on budget. Was an easy and quick process. Many thanks again.

September 14, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Bernadette.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience from start to finish with Tony. He helped us source the perfect family car, kept us updated throughout and even gave us a call to see how we were getting on with it after a few days. Kieran was very informative with the handover too. Always the best service at Aberdeen Audi.

September 15, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Tony, Kieran, and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

A5 Avant

Buying my new car and trading in my A4 Avant could not have been easier. I live in West Coast of Scotland and buying from Aberdeen was seamless. I paid a deposit, signed documents online and had my new car delivered to my door in a week. Great service, very competitive prices and I would highly recommend!

September 15, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Aberdeen Audi and Shetland

This is our 5th Audi supplied by Aberdeen Audi. The service we have had cannot be faulted. We are based in Shetland, so we are having to access everything remotely and place our trust in the excellent sales and support staff.
Cars have all been of top quality , followed up by excellent communication and great value for money with trade ins. I can’t recommend them highly enough.

September 15, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, James.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Calvin and James both fantastic

Calvin was straightforward and personable answered any questions we had, James was helpful with walking the newer aspects of the car.

Overall great experience

September 12, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Laura.

Many thanks for your review and feedback, which I will ensure is passed on to Calvin, James, and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

AudiQ5

All went well , excellent service, staff all great

September 7, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Brian.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great customer experience.

Great all round experience from welcome to hand over.

September 3, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Afternoon, Karen.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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