We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more
Company replied
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We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more
Company replied
Just purchased my second A1 from Aberdeen Audi and recieved first class service again this time from Barry! He was honestly brilliant from start to finish nothing was any bother. My car also left with... See more
Company replied
Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more
Company replied
Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more
Company replied
Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.
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All Our Vehicles Are John Clark Approved

Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom
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You didn't match the agreed price we did a deal on.

Reply from John Clark Motor Group - Aberdeen Audi
Excellent Service from Brian
Brian Mason was absolutely fantastic throughout the entire process. He was honest, transparent, and made sure I was fully informed at every stage. His professionalism and genuine approach gave me complete confidence in the purchase. It was a pleasure dealing with him, and I’m very happy with my new car. Highly recommended!

Reply from John Clark Motor Group - Aberdeen Audi
Great process from start to finish. I would personally like to thank Calum, Ciaran and Dhruv. Ciaran was very helpful during the handover, explained everything and ensured the car was set up ready for me to drive off!

Reply from John Clark Motor Group - Aberdeen Audi
The sales man was very good nothing was too much trouble went above and beyond what I would say is £200 for admin fees is a bit steep

Reply from John Clark Motor Group - Aberdeen Audi
Communication was great every step of the way from initial order to delivery of the new car. Every query and questions was answered without fuss which made the experience of purchasing through Aberdeen Audi a pleasure, highly recommend and great deal on the purchase too.

Reply from John Clark Motor Group - Aberdeen Audi
Good experience. Although I asked for an email regarding a phone conversation about the timing belt and haven't recived it.

Reply from John Clark Motor Group - Aberdeen Audi
We are well satisfied with our Q5 return and new EV Q4 car purchase. The whole Audi Team - Sales / Finance / Car Hand-over / Reception Staff / Management all played a good, positive part in what became a good and efficient car return and new car purchase experience.

Reply from John Clark Motor Group - Aberdeen Audi
Nice sales rep and attentive service without being OTT.

Reply from John Clark Motor Group - Aberdeen Audi

Reply from John Clark Motor Group - Aberdeen Audi
Once again Gordon and Dale did an exceptional deal for us , and we came away feeling very happy about our new purchase . They are a credit to the company .

Reply from John Clark Motor Group - Aberdeen Audi
Second time using Aberdeen Audi and purchasing a car was a very easy, straight-forward process with them. Sales people were friendly, we asked to look inside a car on the day, took it for a test drive and placed the order. The sales rep (Barry Downie) was great at communicating and advising any steps required, the whole experience was faultless. Highly recommend.

Reply from John Clark Motor Group - Aberdeen Audi
Easy to deal with, good warranty package.
Warren was very helpfull.
Any issues with the car was dealt with before picking it up.
I felt the paperwork was a bit complicated.

Reply from John Clark Motor Group - Aberdeen Audi
Excellent service from Gordon Rough, very helpful and patient when assisting me with the purchase of a new car. Also great assistance provided by Aaron.

Reply from John Clark Motor Group - Aberdeen Audi
Warren was ace. He found the perfect car for me and kept his promises. Great integrity.

Reply from John Clark Motor Group - Aberdeen Audi
Staff were friendly and helpful, didn't feel pushed which is why I'll buy a car.

Reply from John Clark Motor Group - Aberdeen Audi
Salesman Ryan could not have been more helpful, went above and beyond especially when I fell seriously ill on the original completion day and he treated us with compassion and consideration. Mark the finance manager also very patient and helpful.

Reply from John Clark Motor Group - Aberdeen Audi
Dhruv, Scott and Donna made buying my car hassle free and a very pleasant experience. First time buying a car from Aberdeen Audi and would definitely recommend.
Thank-You so much for your support and time through this so called stressful experience you made it very stress free.

Reply from John Clark Motor Group - Aberdeen Audi
Excellent service from Gordon from walking in the door to picking up of my Q3 he is an asset to the company
Thank you

Reply from John Clark Motor Group - Aberdeen Audi
Purchase of car was easy and practically all done online.
Only issue was insurer having difficulty finding the car, sales invoice didnt have all info they required which made it stressful. Got there in the end.
Ciaran was excellent during the handover. Explained, demonstrated and set up the car ready to drive away. Thank you.

Reply from John Clark Motor Group - Aberdeen Audi
Being a customer of Audi for over 20 years I remain amazed at the tremendous level of service that I continuously receive from the team at Aberdeen.
They know my desires and will offer great advise and support and as always the pulled off a great deal

Reply from John Clark Motor Group - Aberdeen Audi
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