John Clark Motor Group - Aberdeen Audi Reviews 

1,551
TrustScore 4.5 out of 5

4.7

Balmoral Business Park, AB12 3JG Aberdeen, Altens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We bought our new Audi Q3 from Aberdeen Audi, from start to finish Gordon Farmer was amazing, took the time to really turn my experience around, answered every question and is just a really genuine p... See more

Company replied

Rated 5 out of 5 stars

Just purchased my second A1 from Aberdeen Audi and recieved first class service again this time from Barry! He was honestly brilliant from start to finish nothing was any bother. My car also left with... See more

Company replied

Rated 5 out of 5 stars

Tony was very patient with what we required offered options and contacted us when suitable car options became available that he thought maybe suited. We bought the car without seeing it on his recom... See more

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Rated 5 out of 5 stars

Absolutely outstanding experience with John Clark Motor Group Audi! From start to finish, the whole process was smooth and professional. A huge thank you to Andrew and Barry, who could not have... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Aberdeen Audi is part of the incredibly popular John Clark Motor Group, located just to the south of the city. Whether you are a new or returning customer, we are always happy to welcome you to our showroom on Abbotswell Road, in West Tullos. At our showroom we have a wide selection of New and Approved Used Audi cars for you to choose from and by visiting us today you can have a closer look at the models you are interested in. When you have made a decision, one of our staff members will be on-hand to organise a test drive for you. We also offer a range of aftersales support services that you can take advantage of throughout your Audi ownership. Whenever you need any help with your car we are here to make things as straightforward and stress-free as possible. With a fully-equipped, state-of-the-art servicing facility and MOT centre, we will make sure we get your Audi back on the road as quickly as possible. To find out more about Audi and the service John Clark can provide, come and visit us today.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Balmoral Business Park, AB12 3JG, Aberdeen, Altens, United Kingdom

  • 01224 400500

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,551)

2,452 reviews in the last 12 months

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Rated 4 out of 5 stars

All in all happy with my experience

Knowledgeable salesperson who wasn’t at all pushy but gave plenty of options and answered questions honestly. Test drive of demonstrator quickly organised to help inform decision. Communication once vehicle was ready for collection was a little haphazard for my liking - I had a fare all set to collect before finishing touches to paperwork were done. Not a big issue but felt in wrong order. All in all happy with my experience though.

November 30, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 4 out of 5 stars

Good overall experience

Good overall experience, good general communication, clarity, and knowledge

November 30, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great Service

Everything we really smoothly. Alistair was really helpful. From picking the car and moving my number plate.

November 20, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Richard.

Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great experience always kept informed…

Great experience always kept informed of any updates.

November 17, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

No pressure sales, just a friendly car showroom

Very friendly and attentive people to deal with. Our salesman knew his product and explained the car purchase very well, when we did pick up the car, it was very clean and polished and the sales car explainer did a very thorough job in running us through the main operations. Being our first EV car, we are still not 100% up to speed on operating but the offer of extra help is fully available. Looking forward to having Audi Aberdeen as our service provider well into the future.

November 22, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 1 out of 5 stars

car not ready to collect after being…

car not ready to collect after being advised to come to the garage at 16:30 travelled with 3 kids and my wife to be told admin are on holiday and you cant collect your new car now!

November 19, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good morning Mr Porter,

Thank you for taking the time to leave us a review. We're sorry to hear about your recent visit. I have passed your comments onto our management team to review to ensure this does not happen in future.

Kind regards,

Rated 5 out of 5 stars

Ryan Fitzpatrick helped us find the…

Ryan Fitzpatrick helped us find the right car for us & nothing was a problem. Craig also came & asked how everything was. Can’t fault the service we received very happy with our car

November 6, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Ryan, Craig, and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Staff were extremely friendly and…

Staff were extremely friendly and helpful during the whole buying experience with Alasdair in particular dealing with the paperwork and online stuff in a diligent and professional way, even with an after sales contact.
The car, an Audi Q2 is great so far and exceeds expectations in terms of comfort,driving and equipment all at a decent price and trade in.

October 31, 2025
Unprompted review
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Alasdair and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

All was straight forward

All was straight forward, from initial enquiry to final purchase and drive off. Good communication throughout and very efficient sales staff. Barry Downie my sales executive. Very helpful and knowledgeable. Thank you! Audi Aberdeen.

November 14, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Ewen.

Many thanks for your review and feedback, which I will ensure is passed on to Barry and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service as always

Great service again, always well looked after by everyone

November 12, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Michael Murray couldn’t do enough for us. Thanks again for the quick and efficient service

November 7, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Michael and the management team at Aberdeen Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent sales experience

Excellent sales experience, 2nd time I have dealt with John Clark Motor Group and same level of attention, in particular Dhruv who dealt with order on both occasions, can't fault the customer service and handover experience. I was kept me up-to-date throughout and Dhruv ensured the specification I required and time scales were met within the budget we agreed.

November 2, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Gary.

Many thanks for your review and feedback, which I will ensure is passed on to Dhruv and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

I am delighted with my Audi S3

I am delighted with my new-to-me Audi S3. Thank you to Ryan and Robbie for all of their help and guidance in purchasing the car, it is awesome. When this particular car came up in my ideal specification but slightly higher than my budget, I decided to reach out and see if a deal was possible. Ryan worked the numbers and the rest, as they say, is history. I love my new car and looking forward to many trouble-free years of happy driving.

October 26, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Neil.

Many thanks for your review and feedback, which I will ensure is passed on to Ryan, Robbie, and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Alexander.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

"The place for your next Audi"

From 1st phone call all questions and answers were friendly and very professional. Craig the head salesman gave me a great part exchange deal as well as my own personal video of new car. Sales person Barry was very informative about my new car and took me out for a brilliant test drive. The team at Aberdeen Audi went above and beyond guiding me every step of the way, and here's the best part "no" sales pressure at all unlike some franchises. Absolutely recommend Aberdeen Audi and would not hesitate to use again. Thanks to all concerned. James.

November 2, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, James.

Many thanks for your review and feedback, which I will ensure is passed on to Craig, Barry, and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Professional and honest .

Professional and honest .
Good service and competitive pricing.

October 29, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Arif.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Mike is an exceptional sales person

Mike is an exceptional sales person. Vehicle is exactly what I need and service fantastic

November 1, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Dan.

Many thanks for your review and feedback, which I will ensure is passed on to Mike and the management team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

great customer service

great customer service, Warren made the whole process straight forward. Will make a return for next car!

November 1, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning, Lewis.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

Audi John Clark

Personnel helpful and most obliging.

October 24, 2025
John Clark Motor Group - Aberdeen Audi logo

Reply from John Clark Motor Group - Aberdeen Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Aberdeen Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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