I had an excellent experience with this BMW dealership. The attention to detail was outstanding — they delivered the exact specifications I wanted, and the entire process was seamless from start to... See more
Company replied
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I had an excellent experience with this BMW dealership. The attention to detail was outstanding — they delivered the exact specifications I wanted, and the entire process was seamless from start to... See more
Company replied
We needed to upgrade our car and Steven was helpful, and professional but with a friendly demeanor. We never felt in any way pressured into purchasing. We were just looking at that point, but ended up... See more
Company replied
The Person ( Jacky Chan) who we delt with was excellent. He went through everything with us and explained all we needed. We had alternative offers from other dealers however Jacky's approach and pleas... See more
Company replied
We saw a car online and made a telephone enquiry. Rhianna dealt with us and was nothing short of perfect in the way she treated us. She made the whole experience straightforward and a pleasure. Even t... See more
Company replied
As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.
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All Our Vehicles Are John Clark Approved

Wellington Road, AB12 3EW, Aberdeen, Altens, United Kingdom
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Excellent customer service again by John Clark BMW Aberdeen during the purchase of my new BMW 1 series. The salesperson Daniel Bianco was first-class and nothing was too much trouble for him. The whole sales process was seamless and efficient.

Reply from John Clark Motor Group - BMW Aberdeen
Excellent service as usual and fair price to change.

Reply from John Clark Motor Group - BMW Aberdeen
The Used Car representative listened to my requirements and recommended a suitable car. I was offered a great price for my own vehicle and agreed to purchase the car. The representative explained other options to further enhance my new car and although I only chose 1, there was no pressure felt to choose more. The representative was informative, polite and kept me further updated on the preparation of the car prior to collection which was on time and as discussed - perfect.

Reply from John Clark Motor Group - BMW Aberdeen
Everything was ready for me when I arrived and handover of vehicles was completed efficiently with no fuss.
Vehicle is excellent.
A stress free experience for aa major purchase.

Reply from John Clark Motor Group - BMW Aberdeen

Reply from John Clark Motor Group - BMW Aberdeen
Everybody was extremely helpful. Not pushy, listened to what you wanted and how we could go about it. Kyrstie was very patient with me and very friendly.when I came back to set things up in the car As I forgot my password!!! Her knowledge fab.

Reply from John Clark Motor Group - BMW Aberdeen
Very friendly and helpful service. Listened to our needs and helped make the right decision on the right car for us.

Reply from John Clark Motor Group - BMW Aberdeen
I found your salesperson kyrstie to be very helpful and knowledgeable re the product being discussed

Reply from John Clark Motor Group - BMW Aberdeen
Great communication and service was second to none. Daniel was always on hand to answer any questions I had. Have been with BMW for 10 years now and don’t see me changing anytime soon with the quality service on offer.

Reply from John Clark Motor Group - BMW Aberdeen

Reply from John Clark Motor Group - BMW Aberdeen
Nice one, I had my car giving me trouble, I knew it was going to cost me, I needed a new intake manifold, the original was quite full of soot from the EGR, the fault was Swirl flap positioning failure,
I had not realised how much better the car would feel, after the job was, done, Pass on thanks to the mech/tech, for noticing the boost sensor was needing replacement, and sorting the job out.
I have my car serviced here, I have no complaints.
Ken

Reply from John Clark Motor Group - BMW Aberdeen
Rhianna was polite & informative.the process of buying a new went well .

Reply from John Clark Motor Group - BMW Aberdeen
The Used car sales team , in particular Matthew Jarvis were professional, gracious and knowledgeable throughout the process, making the sale and exchange of vehicles run very smoothly from start to finish .

Reply from John Clark Motor Group - BMW Aberdeen
Good customer service, all questions answered & nothing was any bother.
4th new BMW X3 from John Clark, equally good service each time

Reply from John Clark Motor Group - BMW Aberdeen
Daniel Bianco is a breath of fresh air to deal with. Knowledgeable and friendly and obviously helps he sells a quality product but he goes above and beyond in communications on days off etc

Reply from John Clark Motor Group - BMW Aberdeen

Reply from John Clark Motor Group - BMW Aberdeen
Went out of way to source me the car I was looking for

Reply from John Clark Motor Group - BMW Aberdeen
Very helpful and friendly staff. Made the purchase of my BMW i3 really easy and straightforward. Back up support and care really good too. Any queries that I had were dealt with quickly. Many thanks

Reply from John Clark Motor Group - BMW Aberdeen
Very easy dealing with Daniel, nothing was a problem. Car delivered as expected, very easy handover. Everything explained as required. Thanks again

Reply from John Clark Motor Group - BMW Aberdeen
Matthew Jarvis made me buying my car a great experience.
He talked me through everything and made it painless.
Very friendly and made me feel valued as a customer.

Reply from John Clark Motor Group - BMW Aberdeen
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