John Clark Motor Group - BMW Aberdeen Reviews 

1,220
TrustScore 4.5 out of 5

4.7

Wellington Road, AB12 3EW Aberdeen, Altens, GB


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Rated 5 out of 5 stars

I had an excellent experience with this BMW dealership. The attention to detail was outstanding — they delivered the exact specifications I wanted, and the entire process was seamless from start to... See more

Company replied

Rated 5 out of 5 stars

We needed to upgrade our car and Steven was helpful, and professional but with a friendly demeanor. We never felt in any way pressured into purchasing. We were just looking at that point, but ended up... See more

Company replied

Rated 5 out of 5 stars

The Person ( Jacky Chan) who we delt with was excellent. He went through everything with us and explained all we needed. We had alternative offers from other dealers however Jacky's approach and pleas... See more

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Rated 5 out of 5 stars

We saw a car online and made a telephone enquiry. Rhianna dealt with us and was nothing short of perfect in the way she treated us. She made the whole experience straightforward and a pleasure. Even t... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Wellington Road, AB12 3EW, Aberdeen, Altens, United Kingdom

  • 01224 335577

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,220)

2,019 reviews in the last 12 months

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Rated 5 out of 5 stars

BMW 1 Series

Excellent customer service again by John Clark BMW Aberdeen during the purchase of my new BMW 1 series. The salesperson Daniel Bianco was first-class and nothing was too much trouble for him. The whole sales process was seamless and efficient.

September 17, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Alexander.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service as usual and fair…

Excellent service as usual and fair price to change.

September 14, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Peter.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

The Used Car representativelistened to…

The Used Car representative listened to my requirements and recommended a suitable car. I was offered a great price for my own vehicle and agreed to purchase the car. The representative explained other options to further enhance my new car and although I only chose 1, there was no pressure felt to choose more. The representative was informative, polite and kept me further updated on the preparation of the car prior to collection which was on time and as discussed - perfect.

September 21, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Michael.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good experience

Everything was ready for me when I arrived and handover of vehicles was completed efficiently with no fuss.
Vehicle is excellent.
A stress free experience for aa major purchase.

September 21, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Peter.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

First Class Service

Excellent service from Kyrstie Anderson.

September 21, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Raymond.

Many thanks for your review and feedback, which I will ensure is passed on to Kyrstie and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Sales Lady Kyrstie extremely good

Everybody was extremely helpful. Not pushy, listened to what you wanted and how we could go about it. Kyrstie was very patient with me and very friendly.when I came back to set things up in the car As I forgot my password!!! Her knowledge fab.

September 4, 2025
Unprompted review
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Trudi.

Many thanks for your review and feedback, which I will ensure is passed on to Kyrstie and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service. Listened to our needs and helped make the right decision on the right car for us.

September 17, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Bruce.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

BMW 120

I found your salesperson kyrstie to be very helpful and knowledgeable re the product being discussed

September 17, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Donna.

Many thanks for your review and feedback, which I will ensure is passed on to Kyrstie and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

BMW x4

Great communication and service was second to none. Daniel was always on hand to answer any questions I had. Have been with BMW for 10 years now and don’t see me changing anytime soon with the quality service on offer.

September 14, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Charlie.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service from Daniel

Great service from Daniel - engaging and not pushy

September 12, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Karen.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Nice one BMW Aberdeen

Nice one, I had my car giving me trouble, I knew it was going to cost me, I needed a new intake manifold, the original was quite full of soot from the EGR, the fault was Swirl flap positioning failure,

I had not realised how much better the car would feel, after the job was, done, Pass on thanks to the mech/tech, for noticing the boost sensor was needing replacement, and sorting the job out.

I have my car serviced here, I have no complaints.

Ken

September 2, 2025
Unprompted review
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Buying new x3

Rhianna was polite & informative.the process of buying a new went well .

September 11, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

The Used car sales team

The Used car sales team , in particular Matthew Jarvis were professional, gracious and knowledgeable throughout the process, making the sale and exchange of vehicles run very smoothly from start to finish .

September 10, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Jeff.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good customer service

Good customer service, all questions answered & nothing was any bother.

4th new BMW X3 from John Clark, equally good service each time

September 10, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Alan.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent salesman

Daniel Bianco is a breath of fresh air to deal with. Knowledgeable and friendly and obviously helps he sells a quality product but he goes above and beyond in communications on days off etc

September 8, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Mike.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

Excellent service. Would recommend.

September 2, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Bruce.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Went out of way to source me the car I…

Went out of way to source me the car I was looking for

August 31, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Elaine.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Made the purchase of my BMW i3 really easy and straightforward. Back up support and care really good too. Any queries that I had were dealt with quickly. Many thanks

September 1, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Marjorie.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very easy dealing with Daniel

Very easy dealing with Daniel, nothing was a problem. Car delivered as expected, very easy handover. Everything explained as required. Thanks again

September 7, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, James.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic service

Matthew Jarvis made me buying my car a great experience.
He talked me through everything and made it painless.
Very friendly and made me feel valued as a customer.

September 2, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Forbes.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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