John Clark Motor Group - BMW Aberdeen Reviews 

1,220
TrustScore 4.5 out of 5

4.7

Wellington Road, AB12 3EW Aberdeen, Altens, GB


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Rated 5 out of 5 stars

I had an excellent experience with this BMW dealership. The attention to detail was outstanding — they delivered the exact specifications I wanted, and the entire process was seamless from start to... See more

Company replied

Rated 5 out of 5 stars

We needed to upgrade our car and Steven was helpful, and professional but with a friendly demeanor. We never felt in any way pressured into purchasing. We were just looking at that point, but ended up... See more

Company replied

Rated 5 out of 5 stars

The Person ( Jacky Chan) who we delt with was excellent. He went through everything with us and explained all we needed. We had alternative offers from other dealers however Jacky's approach and pleas... See more

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Rated 5 out of 5 stars

We saw a car online and made a telephone enquiry. Rhianna dealt with us and was nothing short of perfect in the way she treated us. She made the whole experience straightforward and a pleasure. Even t... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Wellington Road, AB12 3EW, Aberdeen, Altens, United Kingdom

  • 01224 335577

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,220)

2,019 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant customer service from sales…

Brilliant customer service from sales rep James Allan, he made the whole process so quick and easy and we sorted a great deal. Thank you again, I’m very happy with the service.

October 2, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to James and the management team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Great experience with John Clark BMW…

Great experience with John Clark BMW Aberdeen,
Daniel who was helping me and assisting through all process,was really professional,helpful and always answering to all my enquiries,making my BMW purchase great experience !!!
I love my car, everything like discussed.
Thank you 😊

October 11, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Arturs the sales assistant was…

Arturs the sales assistant was friendly, not pushy, knowledgeable and a genuine pleasure to deal with.
He guided me through the technology etc. in respect of the vehicle as this is my first BMW. He was first rate. I was extremely pleased with the deal I received.
I had been to a few other different dealerships but this was undoubtedly the best.

October 12, 2025
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Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Sales person was very honest and…

Sales person was very honest and explained clearly financials and technical questions.

October 5, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Norman.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Thanks again to Nick and the team for a…

Thanks again to Nick and the team for a straight forward process from start to finish. Always very helpful and a strong knowledge of your BMW products. Always matches us with the vehicle we require and always given true lead times. Always a great trade in price and a great new vehicle price. Fast and efficient delivery with no fuss.Kept up to date from start to handover. Always a pleasure to deal with Nick and the team. Keep up the good work and we will see you again next time.

September 25, 2025
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Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

10/10 experience

September 27, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

I Was Treated very well and my sales…

I Was Treated very well and my sales advisor Rhianan Davidson made my experience a pleasure she was very helpful and was not pushy .

October 2, 2025
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Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Sonia.

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent experience at John Clark BMW Wellington road Aberdeen

The sales exec Mr Chan was excellent. He made the whole process seamless and very easy. Mr Chan gave me a great induction to the new car and answered all questions very well. I have dealt with Mr Chan previously and would welcome dealing with him again. A true sales professional.

October 2, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, David.

Many thanks for your review and feedback, which I will ensure is passed on to Mr Chan and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

First class service from Darren…

First class service from Darren Paterson and Jacky Chan.
Best deal I could find on a new BMW in Scotland, by some margin.
Every email / query was replied to almost immediately, making it a very straightforward purchase.
Top customer service. Highly recommended.

September 23, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Evan.

Many thanks for your review and feedback, which I will ensure is passed on to Darren, Jacky, and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service from Daniel Bianco in…

Great service from Daniel Bianco in Aberdeen, get me in the loop with every step of the process and answered any questions I had!

October 2, 2025
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Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Ashleigh.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

Rhianna Davidson was excellent - extremely professional and courteous and communicated effectively throughout the whole trade. A real credit to John Clark.

October 2, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Christopher.

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

The salesman we dealt with (Jacky) was extremely helpful and guided us through the entire process from all the finance options to car selection.

October 2, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, Paul.

Many thanks for your review and feedback, which I will ensure is passed on to Jacky and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish. Nick Garvie is to be commended for his attentiveness and the ease with which all aspects of the sourcing and purchase process were executed. Would highly recommend the dealership and the salesman.

September 12, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Gordon.

Many thanks for your review and feedback, which I will ensure is passed on to Nick and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic, yet again

Our sales person Rhianna was absolutely fantastic from start to finish. Made sure we were completely happy with our vehicle, kept us updated with collection dates & was just a delight to deal with!

September 21, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Afternoon, John.

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish - best dealership experience in years!

September 27, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Hayley.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent experience from start to finish..

Excellent experience from start to finish buying a used BMW from John Clark. Looked after, everything, done in a timely manner, credit to Daniel Moates for making it hassle free right from the get go.

September 26, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Doug.

Many thanks for your review and feedback, which I will ensure is passed on to Daniel and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Rhianna was extremely good

Rhianna was extremely good, everything explained and could not have been more helpful

September 26, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

A hassle-free buying experience.

I highly recommend John Clark BMW.
Rhianna from the sales team was extremely helpful, knowledgeable and patient, answering my many questions and finding a car for me that met all the items on my wish list.
The dealership is a pleasant environment to shop for a car, and complete all the paperwork. Rhianna will confirm that I really appreciate the coffee too!
The vehicle handover was seamless, and on time.
All the above means that my new car and I got off on the best possible terms, and I look forward to many enjoyable miles.

September 5, 2025
Unprompted review
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Sue.

Many thanks for your review and feedback, which I will ensure is passed on to Rhianna and the management team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

New car

Have no issue from start to finish experience was 100%

September 25, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Caitlyn.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

We were made to feel very relaxed and…

We were made to feel very relaxed and didn’t feel like we were getting forced into buying a car, my sales advisor was very welcoming and engaging. He went out his way to help up with everything we needed.

September 15, 2025
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Good Morning, Amanda.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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