John Clark Motor Group - BMW Motorrad Aberdeen Reviews 

I bought a 135i from JC last October. Within a month I had an issue with the drive-train. I was directed to take to my local BMW dealer in Stirling where they could find no fault. A month or so ago I had the same warning and repeated the process. This time I was told the plugs needed replaced but also informed that they were previously replaced at 24,000 miles. According to BMW these should last around 40,000 miles. My car has done less than 40,000 and now has had the plugs replaced 3 times (so lasting an average of around 13,330 miles). There is obviously an underlying issue with this car and J Clark have refused to respond to my emails, calls or complaints on the "contact" form. I have now taken it up with BMW UK. After care service is NIL.

This is an excellent company providing a great service from start to finish. You won’t go wrong here.

The quality of the bike fell short of expectations, considering it was advertised as having been through extensive checks in the Approved category. Credit due for replacing the clutch (once my local dealer diagnosed it as faulty), and delivery from Aberdeen to Wariwck was impressive. A few minor issues were not resolved. Communications with the sales team pre and post sale were poor, including obtaining key documentation.

Visited John Clark Aberdeen on Sunday 6th Sept just for a look around. Ended up test driving a very nice car at a reasonable price. When it came to the valuation of my car as a trade in, the salesman after speaking with his boss, came back with a very low valuation. When I questioned this it became clear they had simply went onto ‘webuyanycar’ and got a value from there which was way off the mark. The salesman actually mentioned that website and how they got the valuation.
Be very wary of what they offer you as a trade in value. The fact BMW are using auction sites to make a valuation is pretty lazy and not something I’m prepared to accept. I declined their offer. Other than that the experience was fine from a customer service perspective.

Jim made the whole experience extremely easy, I was kept updated from start to finish about my bike order and the handover was great, couldn’t ask for a better service

Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that day). Within an hour we agreed trade-in and sale of a new BMW R1300GS. From that point Jim kept me informed regularly with updates on delivery status and, in just under two weeks, the bike was delivered to my home. Got to be one of the most pleasurable and straightforward buying experiences I've had (and there's been a few over the years). Many thanks Jim!

John Clark dealt with my new motorbike purchase in a very competent and efficient manner. As always the sales staff are helpful and honest at all times.

"I recently purchased a BMW R1250RS from John Clark BMW Motorrad Aberdeen and the entire experience was top-notch. A special shout-out to Christopher Dunsmore for his exceptional help throughout the process. He was incredibly knowledgeable, professional, and made the whole purchase smooth and stress-free. If you're looking for a new or used bike and great service, I highly recommend asking for Christopher!"

Overall satisfied with my car and sales

This was my third motorcycle from this dealership,
the service is always top notch. I traded in my 1250gs and was offered a good price. The whole deal was done via email and phone as the dealership is a few hours drive from my house. Motorcycle delivered on the day promised and all went very smoothly. The delivery itself was very professional and the driver was very helpful. This is the only dealership i would ever look to deal with. Big thanks to Jim Mcgouldrick for sorting everything out. See you in a few years for the next one!

Jim and the motorbike team made the purchase of my BMW R1300 GS a great experience right from my first contact through to the delivery of my new bike. Would thoroughly recommend BMW Motorrad Aberdeen.

Great service providing a hassle free experience

I would personaly like to thank your saleman jim mcgouldrick for his profesianal manner that he showed in securing my dream bike from john clark motorad aberdeen his attitude and his manner in which he showed from e mail enquiry through to sale was spot on it was so simple and straight forward from p x my bike to picking up my new bike was amazingly straight forward i told jim what i had and what i wanted and he took care of everything for me so thank you john clark motorad aberdeen if i in future need a new bike or anything else i know where to come and who to see thank you jim 😊

Excellent communication, and service from start to finish, would highly recommend

Nice bike, great price, but rubbish follow up. The bike was delivered, supposedly clean. It was filthy. Conversation was difficult to establish with the salesperson. Eventually he agreed to have the bike valeted and paint protected as compensation. He would "be in touch", and never has been again. I've messaged the company, and his Sales Manager, to no avail. I buy lots of BMWs, usually new. I won't now buy from John Clark.

Car collected on time as promised
Serviced, cleaned and returned by mid afternoon. Comprehensive report on future requirements- a/c refresh, brake fluid, tyre condition etc.etc. Very satisfied with whole process.

The staff at the booking desk very polite and helpful, my service took about an hour and was able to have a coffee and a chat with salesman while waiting and they answered a few questions about my motorbike, left feeling satisfied with all

I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with a very fast turnaround. I just want to mention Ian who delivered the bikes to Lancashire; his service was impeccable and a lovely man to boot.
Great great service from Simon and team from beginning to end!

Friendly, professional, the service on my motorbike was done very efficiently.