Jim made the whole experience extremely easy, I was kept updated from start to finish about my bike order and the handover was great, couldn’t ask for a better service
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... See more
Company replied
Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... See more
Company replied
I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, United Kingdom
- 01224 335 577
4.7
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jim made the whole experience extremely…
Jim made the whole experience extremely easy, I was kept updated from start to finish about my bike order and the handover was great, couldn’t ask for a better service
June 20, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Thank you for the 5-star review, Jamie!
We're delighted to hear you had such a positive experience with John Clark BMW Motorrad Aberdeen.
It's fantastic to know Jim made the whole process so easy, keeping you updated from the moment you placed your bike order through to handover. Providing clear communication and a smooth, enjoyable buying experience is exactly what we strive for, so it's wonderful to hear we met your expectations.
Thank you for taking the time to share your feedback and for recognising Jim's efforts. We'll be sure to pass your kind words on to him. We hope you enjoy every mile on your new bike and look forward to welcoming you back in the future!
Lesley
Bike upgrade time.
Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that day). Within an hour we agreed trade-in and sale of a new BMW R1300GS. From that point Jim kept me informed regularly with updates on delivery status and, in just under two weeks, the bike was delivered to my home. Got to be one of the most pleasurable and straightforward buying experiences I've had (and there's been a few over the years). Many thanks Jim!
April 13, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
John Clark motorbike purchase
John Clark dealt with my new motorbike purchase in a very competent and efficient manner. As always the sales staff are helpful and honest at all times.
March 19, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
John
"I recently purchased a BMW R1250RS…
"I recently purchased a BMW R1250RS from John Clark BMW Motorrad Aberdeen and the entire experience was top-notch. A special shout-out to Christopher Dunsmore for his exceptional help throughout the process. He was incredibly knowledgeable, professional, and made the whole purchase smooth and stress-free. If you're looking for a new or used bike and great service, I highly recommend asking for Christopher!"
January 24, 2026
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Christopher and the management team at Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards
John
Get a video of the car when it's dry if possible.
Overall satisfied with my car and sales
December 12, 2025
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorr Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
First class attention
July 2, 2025
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning, Vera.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Motorcycle Purchase
This was my third motorcycle from this dealership,
the service is always top notch. I traded in my 1250gs and was offered a good price. The whole deal was done via email and phone as the dealership is a few hours drive from my house. Motorcycle delivered on the day promised and all went very smoothly. The delivery itself was very professional and the driver was very helpful. This is the only dealership i would ever look to deal with. Big thanks to Jim Mcgouldrick for sorting everything out. See you in a few years for the next one!
June 26, 2025
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning, Mark.
Many thanks for your review and feedback, which I will ensure is passed on to Jim and the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Jim and team BMW Motorrad Aberdeen
Jim and the motorbike team made the purchase of my BMW R1300 GS a great experience right from my first contact through to the delivery of my new bike. Would thoroughly recommend BMW Motorrad Aberdeen.
April 11, 2025
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at John Clark BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
I would personaly like to thank your…salesman jim .cgouldrick
I would personaly like to thank your saleman jim mcgouldrick for his profesianal manner that he showed in securing my dream bike from john clark motorad aberdeen his attitude and his manner in which he showed from e mail enquiry through to sale was spot on it was so simple and straight forward from p x my bike to picking up my new bike was amazingly straight forward i told jim what i had and what i wanted and he took care of everything for me so thank you john clark motorad aberdeen if i in future need a new bike or anything else i know where to come and who to see thank you jim 😊
January 29, 2025
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning, Cathy.
Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent communication
Excellent communication, and service from start to finish, would highly recommend
January 26, 2025
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning, Steven.
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Nice bike - Poor follow up
Nice bike, great price, but rubbish follow up. The bike was delivered, supposedly clean. It was filthy. Conversation was difficult to establish with the salesperson. Eventually he agreed to have the bike valeted and paint protected as compensation. He would "be in touch", and never has been again. I've messaged the company, and his Sales Manager, to no avail. I buy lots of BMWs, usually new. I won't now buy from John Clark.
October 1, 2024
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Dear Mr Jones,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Job well done
Car collected on time as promised
Serviced, cleaned and returned by mid afternoon. Comprehensive report on future requirements- a/c refresh, brake fluid, tyre condition etc.etc. Very satisfied with whole process.
July 22, 2024
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The staff very helpful
The staff at the booking desk very polite and helpful, my service took about an hour and was able to have a coffee and a chat with salesman while waiting and they answered a few questions about my motorbike, left feeling satisfied with all
July 24, 2024
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Graham,
Many thanks for your review and feedback, which I will ensure is passed on to team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Fantastic Service from Simon and Team
I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with a very fast turnaround. I just want to mention Ian who delivered the bikes to Lancashire; his service was impeccable and a lovely man to boot.
Great great service from Simon and team from beginning to end!
July 22, 2024
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Peter,
Many thanks for your review and feedback, which I will ensure is passed on to Simon and the management team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Stephen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Cristian-Flori,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Another Cracking Deal !!
Another cracking deal from Simon & Jim. First class service from start to finish.
July 9, 2024
Unprompted review
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Craig,
Many thanks for your review and feedback, which I will ensure is passed on to Simon, Jim and the management team at Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Polite and very helpful
Polite and very helpful. Did exactly what they said they would when would.
May 29, 2024
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Alan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Helpful and friendly staff
May 14, 2024
Reply from John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Carol,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.