Been a customer since 2015 ,when I bought my first BMW S1000rr, and now on my second S1000r, always been treated well including all servicing too. Topped off recently with an invitation to take part... See more
Company replied
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Been a customer since 2015 ,when I bought my first BMW S1000rr, and now on my second S1000r, always been treated well including all servicing too. Topped off recently with an invitation to take part... See more
Company replied
John Clark Dundee has been our default dealer for the past 15 years. Service and courtesy has been flawless, and it has been a pleasure to deal with all the staff. Any concerns, no matter how slight... See more
Company replied
Recently visited John Clark, Kings Cross Rd Dundee. Was helped by Robbie from parts who went above and beyond to help us when we had trouble with a charging point. He sourced the part which was de... See more
Company replied
Recently purchased an R1250RS from here. Ryan westwater provided a very good service, answering all my questions, quite a few, providing a walk around video and put my mind at ease about making the pu... See more
Company replied
John Clark Tayside is an Authorised BMW Motorrad Dealer, offering a wide range of high-quality new and used bikes as well as a range of maintenance services to keep your BMW bike in pristine condition. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the surrounding area because of our close proximity to the A9 and M90. You can come and visit our showroom today to get a closer look and feel for the full range of BMW bikes. Our BMW motorbike experts will be on hand to talk you through our current stock and can book you in for a test ride today. The BMW Approved Service Centre we have on site will be available to you throughout your ownership and we guarantee to only use approved BMW parts should we need to replace anything on your bike. To find out more information and ask any questions, come and visit us today at our showroom. We look forward to welcoming you soon.
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All Our Vehicles Are John Clark Approved

Kings Cross Road, Dundee, DD2 3PT, Dundee, Scotland, United Kingdom
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Service department very easy to work with, every question answered and a pleasure to visit for my repairs.
Excellent service.

Reply from John Clark Motor Group - BMW Motorrad Tayside
John Clark Dundee Excellent Service as always big thanks to the staff at the motorcycle department

Reply from John Clark Motor Group - BMW Motorrad Tayside
I recently purchased from your BMW motorrad tayside dundee and would like to say thank you for the purchase and thank you to ryan the salesman who kept me updated with everything and was a pleasure to deal with and would highly recommend thanks again.

Reply from John Clark Motor Group - BMW Motorrad Tayside
Friendly, helpful and efficient staff. Explained things clearly. In huge contrast to another BMW dealer in Warrington that I have had the misfortune to have to deal with.

Reply from John Clark Motor Group - BMW Motorrad Tayside
Motorcycle was in for nearly a week before it was even looked at , then on hand over I was given a different motorcycle , again a wee bit more communication with customers as had to engage contact first

Reply from John Clark Motor Group - BMW Motorrad Tayside
Very happy with the whole process, very professional work by Ryan Westwater, thank you

Reply from John Clark Motor Group - BMW Motorrad Tayside

Reply from John Clark Motor Group - BMW Motorrad Tayside

Reply from John Clark Motor Group - BMW Motorrad Tayside

Reply from John Clark Motor Group - BMW Motorrad Tayside
I like the staff, always helpful and polite. I didn’t like that I had to wait 2 weeks for a diagnosis of broken front springs that took less than 2 mins when I finally got there. I wasn’t pleased, but didn’t make a fuss, that when the mechanic came to replace the springs I was charged over £200 more to release some fixings that were corroded. I essentially had a quote for the job not an estimate. If there was a chance of extra expense on what is a fairly straightforward job, then that should be made clear.

Reply from John Clark Motor Group - BMW Motorrad Tayside
My bike was in for a service and a new front tire. Kept well informed and job was done well and on time.
I would highly recommend.

Reply from John Clark Motor Group - BMW Motorrad Tayside
Work carried out to an excellent standard on my BMW RT motorcycle. MOT’d and a new rear tyre fitted including a thorough technical discussion about the shaft drive system. I know that when I talk to Andy and the mechanics they are extremely knowledgeable and take pleasure in looking after a client of many years.

Reply from John Clark Motor Group - BMW Motorrad Tayside
The sales service was exceptional throughout, from my initial visit to view the stock in Tayside, to the final collection of my new bike.
The lack of pressure to purchase is so important, as is the clear guidance and information given, the handover process was also smooth while at the same time being extremely helpful and informative.

Reply from John Clark Motor Group - BMW Motorrad Tayside
They made a good job of my bike in for a recall. Service Dept was very helpful. Not so happy with the sales asked if I could see second hand bikes was told there on internet never saw them yet disappointed there, is this usual practice for sales,

Reply from John Clark Motor Group - BMW Motorrad Tayside
Brilliant service as usual. Staff always helpful. I can’t praise them enough
Thank you!

Reply from John Clark Motor Group - BMW Motorrad Tayside
excellent service as usual - easy to arrange service and MOT appointment, confirmation the day before by phone to check and confirm, work proceeded quickly on the day of the appointment, pick up very straightforward

Reply from John Clark Motor Group - BMW Motorrad Tayside
I booked the bike in over the phone through the call centre. Andy from Dundee called me the day before it was due to confirm exactly what was required.
Bike was dropped off. They carried out the work exactly as asked. Reasonable price considering a main dealer. Very happy.

Reply from John Clark Motor Group - BMW Motorrad Tayside
Brilliant service. Very helpful staff on both the sales side and the service side. Highly recommended.

Reply from John Clark Motor Group - BMW Motorrad Tayside
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