John Clark Motor Group - BMW Tayside Reviews 

649
TrustScore 5 out of 5

4.8

Kings Cross Road, Dundee, DD2 3XH Dundee, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team

Company replied

Rated 5 out of 5 stars

I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stres... See more

Company replied

Rated 3 out of 5 stars

Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more

Rated 4 out of 5 stars

Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom

  • 01382 815 993

4.8

Excellent

TrustScore 5 out of 5

649 reviews

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4.8

All reviews

(649)

2,453 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service

Outstanding service throughout during the purchase of my new car, Lee Finnegan the sales executive was excellent , extremely helpful, answering all my questions and clearly explaining everything related to the purchase. The whole sales process was very quick and efficiently handled by Lee, and the handover was also comprehensive, with all important functions clearly demonstrated.This is the best experience I have had in my many years of car buying, and I would thoroughly recommend John Clark Tayside if you are considering a new vehicle.

December 31, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

BMW i4 Business Lease

Very straight forward process to arrange a business lease for a new i4. My online lease quotes were closely matched. The sales team were always available to answer my calls and provided updates when they were available. My car was delivered 1 month earlier than expected. The sales team took all the time both my wife and I needed to walk through the car system and to set up the app.

December 2, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Scott found us the car we were looking…

Scott found us the car we were looking for and Lee looked after us in Scott’s absence (annual leave).

Lee got in touch and kept us updated on the arrival of the car and did a very thorough handover.

Thank you

Susan & Keith

January 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott, Lee, and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Our sales person David Fyffe made the…

Our sales person David Fyffe made the experience of buying our first car together as a family unforgettable. He was very helpful with every question we asked and a very genuine person.

January 1, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 4 out of 5 stars

Great sales staff and helpful

Great sales staff and helpful

December 26, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Service and Warranty work

This is now my 3rd visit to John Clark BMW Dundee and I wouldn't go anywhere else. I do have a local BMW dealer on my doorstep but the service provided by John Clark Tayside is second to none. I visited this time for service and warranty work and once again the Service team went above and beyond for me.
A special mention to Mark who helped rectify a warranty issue and also to Peter who kept me updated on the progress of the repair.

December 29, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Iain.

Many thanks for your review and feedback, which I will ensure is passed on to Peter and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Alastair was fantastic to deal with…

Alastair was fantastic to deal with from start to finish. He kept us updated while finance took a while to go through on hand over day, showed me the ins and outs of my car to the smallest detail. Certainly made the most of my new car experience.

December 21, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Louie.

Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great friendly service

Scott was very good to deal with , friendly , knowledgeable and was able to find me a car in the spec I wanted and the price.
He kept me up to date with the timelines , took plenty time going through the car set. Overall a great experience and I would highly recommend Scott.

December 22, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Gemma.

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Look nowhere else

Without a doubt, the slickest retail experience I’ve had for a long time. Scott was fantastic throughout and the product is great. I can’t recommend Scott enough.

December 22, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Alex.

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Outstanding service from John Clark…

Outstanding service from John Clark BMW. The whole process of buying my new car was seamless from start to finish. Dealing with Heather Dolan and the team was effortless from start to finish. Everything was clearly explained during the buying process the at handover Scott was amazing. I have no hesitation in recommending John Clark BMW well done guys and thanks. Kind regards Craig Fyall

December 19, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Craig.

Many thanks for your review and feedback, which I will ensure is passed on to Heather, Scott, and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic service.

David was great from start to finish, he explained everything clearly and made sure I understood it all. He kept me informed at all times, and nothing was too much trouble for him, making handover day an enjoyable experience.

December 21, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very helpful in explaining process of…

Very helpful in explaining process of finance and details about car. Nice clean showroom and presentation of car. Smooth transaction with paperwork and uplift of car.

Greg was also very polite and helpful through to delivery and also said he would be in contact in a weeks time to see how I was getting on with the car.

December 19, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Mike.

Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Exceptional service by Scott Gray as…

Exceptional service by Scott Gray as always

December 13, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Well looked after

Took in everything I wanted and found the right car. Gave me all the options I needed and I got the car within 2 weeks.

Alastair was really helpful with trading in my car, sorting the number plates and took good care of me.

November 30, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 2 out of 5 stars

Initially service was good but after…

Initially service was good but after sales not so. We telephoned Pentland in Dundee yesterday to speak to a certain member of staff and as she was unavailable was told that she would return our call. We are still awaiting her call two days later.

December 1, 2025
Rated 5 out of 5 stars

Good communication

Good communication

December 2, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

brilliant saleman

very straight forward process from start to finish,Liam the salesman could not do enough to put the best deal together for me,guided me through the whole process and explained every part in great detail.

December 2, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Fantastic smooth process in buying

Fantastic smooth process in buying , Alistair was great to deal with and made buying an enjoyable experience, will be back the next time I want to trade in or buy

November 29, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Five Star Experience

Lee Finnegan is excellent salesman and extremely professional and accommodating. I enjoy driving BMW cars which over the years I have found to be extremely reliable and suitable for my needs. Excellent service from John Clark, therefore would certainly recommend them to my family and friends in the future.

November 26, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Great helpful staff

November 27, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Gail.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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