John Clark Motor Group - BMW Tayside Reviews 

649
TrustScore 5 out of 5

4.8

Kings Cross Road, Dundee, DD2 3XH Dundee, Scotland, GB


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Rated 5 out of 5 stars

We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team

Rated 5 out of 5 stars

I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stres... See more

Company replied

Rated 3 out of 5 stars

Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more

Rated 4 out of 5 stars

Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom

  • 01382 815 993

4.8

Excellent

TrustScore 5 out of 5

649 reviews

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4.8

All reviews

(649)

2,649 reviews in the last 12 months

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Rated 5 out of 5 stars

New BMW 1 Series M Sport

I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stress free. He was highly professional and took the time to give me a thorough, detailed walk through of all the tech features before I drove away, which was incredibly helpful. The dealership offered very fair finance options and a great value on my part exchange, making the financial side of things straightforward. As for the car itself - it is absolutely lovely to drive, and the automatic gearbox is incredibly smooth.
I highly recommend both John Clark BMW and Jordan if you want a hassle-free, premium buying experience!

May 11, 2026
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for the 5-star review, Roberta!

We're delighted to hear you had such an outstanding experience purchasing your new BMW 1 Series M Sport from John Clark BMW Tayside.
It's fantastic to know Jordan Spry made the entire process seamless and stress-free. We're especially pleased that he took the time to give you a thorough walkthrough of all the technology before you drove away, helping you feel confident and get the very best from your new BMW.

Thank you for taking the time to share such detailed feedback and for your recommendation. We'll be sure to pass your kind words on to Jordan and the team. We wish you many happy miles in your new BMW and look forward to welcoming you back in the future!

Lesley

Rated 5 out of 5 stars

BMW X5

I Had a very Honest and Open sales link in Alistair Grant (And formerly Heather) - Initially an online / Calls then I visited to view CAR - I was Annoyed that car had multiple minor defects but it was dealt with well. The handover was also good. (Supported me in Private plate etc).

April 20, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for the 5-star review, G Mac! We're delighted to hear you had a positive experience purchasing your BMW X5.

We appreciate your honest feedback regarding the minor defects you identified when viewing the vehicle. While we understand this was frustrating, we're pleased the team addressed the issues appropriately and helped ensure the overall experience remained a positive one.

It's also great to hear Alistair Grant, and previously Heather, provided honest and open communication throughout the process, from the initial online enquiries and phone calls through to the handover. We're particularly pleased the team could assist with arranging your private plate and make collection day run smoothly.

Thank you again for taking the time to share your feedback with us. We hope you enjoy every mile in your BMW X5!

Lesley

Rated 5 out of 5 stars

Bought my first used BMW from John…

Bought my first used BMW from John Clark Dundee, good customer service with all the questions answered. Vehicle in good condition. Thankyou Scot for assisting

April 18, 2026
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for the 5-star review, Akshay! We're delighted to hear you had such a positive experience purchasing your first used BMW from John Clark BMW Tayside.

It’s great to know you received good customer service, had all your questions answered and were pleased with the condition of the vehicle. We’ll be sure to pass your thanks on to Scot for his assistance throughout the process.

Thank you again for choosing John Clark BMW Tayside, and we hope you enjoy your BMW!

Lesley

Rated 5 out of 5 stars

Absolutely nice experience

Absolutely nice experience

April 17, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for the 5-star review, Mr Singh! We're delighted to hear you had such a nice experience with the team at John Clark BMW Tayside.

We really appreciate you taking the time to share your feedback and are pleased to know the friendliness of the team helped make your visit such a positive one. We hope to see you again in the future!

Lesley

Rated 5 out of 5 stars

Good old fashioned service

Good old fashioned service, nice to see it's still alive and well.
I bought a used BMW 135i from BMW Tayside, my sales rep was Alistair Grant. Honest, decent and thoroughly professional throughout. I prefer the no nonsense, but customer focused approach. Alistair did all he said he would - and more. Absolutely delightful to deal with and he sat and explained all the options and extras I could purchase. Minor snags sorted out successfully, with great advice too. The purchase and transfer was concluded seamlessly. Why would I not be happy. Very happy to recommend Alistair and BMW Tayside. Well done, keep it up..!

April 18, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Morning John!

Thank you for the fantastic 5-star review! We're delighted to hear you received such good old fashioned customer service from the team at John Clark BMW Tayside. It’s wonderful to know Alistair Grant provided such an honest, professional and customer-focused experience throughout the purchase of your BMW M135i.

We’re especially pleased to hear he delivered on everything promised, kept the process seamless and was able to resolve any minor snags quickly while offering great advice along the way. Your recommendation and kind words really mean a lot to both Alistair and the wider team.
Thank you again for choosing John Clark BMW Tayside, and we hope you continue to enjoy your BMW M135i!

Lesley

Rated 5 out of 5 stars

Efficient

Efficient, Friendly Services.

April 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Scott Gray was extremely helpful and…

Scott Gray was extremely helpful and professional throughout the purchase off my new car .I will certainly be back in few years to purchase another car using his experience to pick the correct one.

April 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service from start to finish from John Clark BMW. Glenn McIntosh the sales manager was extremely helpful and made my purchase a smooth experience.

April 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Glenn and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very professional experience

Very professional experience. Quick turn around on getting car, thorough explanation of infotainment system and of car in general. Will use again and certainly have my loyalty as a customer. Shout out to Lee F.

April 1, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Buying a car here was a smooth and…

Buying a car here was a smooth and straightforward experience. Lee F. was professional throughout and patiently answered all my questions—and I usually have plenty before committing to a purchase!

When I picked up the car, it was spotless and fully charged. Lee even followed up a few times post-purchase to make sure I was happy. He told me I could reach out anytime, and he truly meant it; he even called me on his day off to help with a query I had about the charging cable. A well-deserved 5 stars for John Clark BMW and Lee F. I'm hoping for continued smooth sailing with the car and service!

March 29, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Another great deal and car

David was excellent in finding X1 i wanted and put together great deal. He was very friendly and helpful.

April 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

BMW Sales Scott Gray . Top Marks 20 out of 10

Our BMW Consultant Scott Gray made the whole process of enquiring and purchasing for our new car , unbelievably enjoyable and straightforward, without the usual accompanying stress.
Scott went above and beyond in his support throughout the process of buying.

March 30, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

We recently purchased a BMW X5 from John Clark BMW…

We recently purchased a BMW X5 from John Clark BMW and had an outstanding experience thanks to Lee. From the very beginning, Lee was professional, knowledgeable, and genuinely helpful without ever being pushy.

He took the time to understand exactly what we were looking for, answered all our questions clearly, and guided us through the options with patience and expertise. The whole process felt smooth and transparent, which made a big difference when making such an important purchase.

Lee’s attention to detail and commitment to customer satisfaction really stood out. He kept us well informed throughout and ensured everything was ready on time for collection. Even after the sale, he followed up to make sure we were happy with the car, which we really appreciated.

We’re absolutely delighted with our BMW X5 and couldn’t have asked for better service. We would highly recommend Lee to anyone considering buying a car from John Clark BMW.

March 26, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.

We are delighted that you experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

I went in to view a car that I was…

I went in to view a car that I was interested in. From then Lee helped with absolutely everything and couldn’t have done more to make the process as easy as possible for me.

April 1, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Exactly What You Would Expect

From enquiry through to new car pick up, this experience could not have been any better. Thanks to everyone at the dealership who took my phone calls but a special shout out to Andrew who dealt with my sale.

March 30, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very good company to deal with.

Found them a very good company to deal with relaxed sales staff, Scott guided us through all processes and deal options on the car then ran through all apps etc in the car on collection , impressive stock.

March 31, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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