John Clark Motor Group - BMW Tayside Reviews 

649
TrustScore 5 out of 5

4.8

Kings Cross Road, Dundee, DD2 3XH Dundee, Scotland, GB


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Rated 5 out of 5 stars

We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team

Company replied

Rated 5 out of 5 stars

I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stres... See more

Company replied

Rated 3 out of 5 stars

Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more

Rated 4 out of 5 stars

Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom

  • 01382 815 993

4.8

Excellent

TrustScore 5 out of 5

649 reviews

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1-star

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4.8

All reviews

(649)

2,453 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott made the process really straight…

Scott made the process really straight forward, he communicated well and the process very simple for me given this was my first car purchase.

February 14, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great service

Great service - whole process was seamless. Delighted with my vehicle. Liam was very professional and friendly. He explained the whole process clearly whilst answering any questions I had to my satisfaction.

February 14, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Great experience overall

Great experience overall, Liam was very knowledged and friendly. Kept well informed through whole buying process. Highly recommended!

February 13, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Highly recommend

From my first visit to the BMW showroom to the day I picked up my car the staff were very helpful, friendly and knowledgeable, especially Lee and Heather who were happy to answer all my questions and kept me in the loop the whole journey.

January 30, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Lee, Heather and the management team at BMW Tayside.

We are delighted that your experience has been a positive one,

Kind Regards

John

Rated 5 out of 5 stars

Amazing customer service from Lee

Amazing customer service from Lee. Smooth transition. Love my new car!!

January 31, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards

John

Rated 5 out of 5 stars

The Dundee garage is always a pleasure…

The Dundee garage is always a pleasure to deal with
Efficient, helpful and friendly.
Alistair kept us right with all the necessary documents.
On collection day everything was in place and receiving our new car went smoothly.

February 5, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Kind Regards

John

Rated 5 out of 5 stars

Everything went well from start to…

Everything went well from start to finish and Liam was a great help in keeping me up to date on the whole process.

February 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Nice Experience

It’s not always easy when you make the decision to change your car I decided to return to the BMW franchise following running a Mercedes on returned to J C BMW Dundee and following a discussion with a member of the sales team (Scott )about the different models I ordered a new car
It was delivered in seven days with the
JC team keeping me updated at all times
The hand over was excellent
Thank you Scott Gray of sales for the professional way you deliver the experience of purchasing a car

February 1, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 4 out of 5 stars

This will be my 5th BMW I've bought…

This will be my 5th BMW I've bought from John Clark, the salesmen have always been fine and helpful, my one negative point is that I paid £299 for admin fees even though I paid cash for the vehicle , I found that a bit steep , apart from that I have no complaints .

January 22, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

We had Lee and he was great

We had Lee and he was great, was going for a little look at the cars and convinced me to buy one within 2 weeks. All round great experience for me and give Lee big praise.

January 27, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Great experience and have a fab new car

Scot was very helpful and helped with all the technical stuff. Manager also introduced herself and thanked us for our custom. Got the price we wanted for part exchange. Very smooth process throughout. Thank you. Felt our custom was appreciated !

January 27, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Stress free car purchase

Having seen a car of interest online, we made contact with John Clark Tayside and promptly received a video via email showing details of the car.. On visiting the sales centre to view the car we were made very welcome and were pleasantly surprised that the car was ready and prepared for us to test drive. Having decided to purchase the car we were talked through all of the options available to us, with no sales pressure, so that we could make an informed decision as to what suited us best. When we collected the car the paperwork was fully explained to us and the signing process was completed quickly, after which we were talked through the cars controls and features so that we were confident to drive the car home. Overall we were more than happy with how the staff at John Clark Tayside treated us and handled the sale.

January 27, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Warm welcome

Warm welcome; friendliness; listening to the customer's needs; efficiency; helpfulness.
Reduced the stress of making a purchase

January 21, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Great customer service, lovely car!

Excellent customer care from the salesman who helped us find the best car for our needs. Good follow up over the next few weeks when we had a number of queries - Scott was able to help us resolve these with patience and professionalism.

December 20, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Susanne.

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish.

Would highly recommend BMW Tayside and Liam Farren personally.

Nothing was too much trouble and Liam made the experience of getting our new car seamless and easy.

January 18, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, David.

Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Staff approachable

Staff approachable, friendly and helpful. Did their best to find the best car spec and cost to suit our needs.

January 13, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, John.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

First class service

Everyone at John Clark BMW Tayside was very professional and helpful on the day we ordered the car and on collection. The follow up was prompt too. All in all a very positive car buying experience.

January 10, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Cameron.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Easy to deal with Lee from start to…

Easy to deal with Lee from start to finish
First time buying and approved used vehicle and it honestly makes such a difference.

January 13, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

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