We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team
Company replied
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We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team
Company replied
I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stres... See more
Company replied
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more
Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... See more
Company replied
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
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All Our Vehicles Are John Clark Approved

Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom
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Scott made the process really straight forward, he communicated well and the process very simple for me given this was my first car purchase.

Reply from John Clark Motor Group - BMW Tayside
Great service - whole process was seamless. Delighted with my vehicle. Liam was very professional and friendly. He explained the whole process clearly whilst answering any questions I had to my satisfaction.

Reply from John Clark Motor Group - BMW Tayside
Great experience overall, Liam was very knowledged and friendly. Kept well informed through whole buying process. Highly recommended!

Reply from John Clark Motor Group - BMW Tayside
From my first visit to the BMW showroom to the day I picked up my car the staff were very helpful, friendly and knowledgeable, especially Lee and Heather who were happy to answer all my questions and kept me in the loop the whole journey.

Reply from John Clark Motor Group - BMW Tayside
Amazing customer service from Lee. Smooth transition. Love my new car!!

Reply from John Clark Motor Group - BMW Tayside
The Dundee garage is always a pleasure to deal with
Efficient, helpful and friendly.
Alistair kept us right with all the necessary documents.
On collection day everything was in place and receiving our new car went smoothly.

Reply from John Clark Motor Group - BMW Tayside
Everything went well from start to finish and Liam was a great help in keeping me up to date on the whole process.

Reply from John Clark Motor Group - BMW Tayside
It’s not always easy when you make the decision to change your car I decided to return to the BMW franchise following running a Mercedes on returned to J C BMW Dundee and following a discussion with a member of the sales team (Scott )about the different models I ordered a new car
It was delivered in seven days with the
JC team keeping me updated at all times
The hand over was excellent
Thank you Scott Gray of sales for the professional way you deliver the experience of purchasing a car

Reply from John Clark Motor Group - BMW Tayside
This will be my 5th BMW I've bought from John Clark, the salesmen have always been fine and helpful, my one negative point is that I paid £299 for admin fees even though I paid cash for the vehicle , I found that a bit steep , apart from that I have no complaints .

Reply from John Clark Motor Group - BMW Tayside
Can’t thank yous enough.

Reply from John Clark Motor Group - BMW Tayside
We had Lee and he was great, was going for a little look at the cars and convinced me to buy one within 2 weeks. All round great experience for me and give Lee big praise.

Reply from John Clark Motor Group - BMW Tayside
Scot was very helpful and helped with all the technical stuff. Manager also introduced herself and thanked us for our custom. Got the price we wanted for part exchange. Very smooth process throughout. Thank you. Felt our custom was appreciated !

Reply from John Clark Motor Group - BMW Tayside
Having seen a car of interest online, we made contact with John Clark Tayside and promptly received a video via email showing details of the car.. On visiting the sales centre to view the car we were made very welcome and were pleasantly surprised that the car was ready and prepared for us to test drive. Having decided to purchase the car we were talked through all of the options available to us, with no sales pressure, so that we could make an informed decision as to what suited us best. When we collected the car the paperwork was fully explained to us and the signing process was completed quickly, after which we were talked through the cars controls and features so that we were confident to drive the car home. Overall we were more than happy with how the staff at John Clark Tayside treated us and handled the sale.

Reply from John Clark Motor Group - BMW Tayside
Warm welcome; friendliness; listening to the customer's needs; efficiency; helpfulness.
Reduced the stress of making a purchase

Reply from John Clark Motor Group - BMW Tayside
Excellent customer care from the salesman who helped us find the best car for our needs. Good follow up over the next few weeks when we had a number of queries - Scott was able to help us resolve these with patience and professionalism.

Reply from John Clark Motor Group - BMW Tayside
Fantastic service from start to finish.
Would highly recommend BMW Tayside and Liam Farren personally.
Nothing was too much trouble and Liam made the experience of getting our new car seamless and easy.

Reply from John Clark Motor Group - BMW Tayside
Staff approachable, friendly and helpful. Did their best to find the best car spec and cost to suit our needs.

Reply from John Clark Motor Group - BMW Tayside
Everyone at John Clark BMW Tayside was very professional and helpful on the day we ordered the car and on collection. The follow up was prompt too. All in all a very positive car buying experience.

Reply from John Clark Motor Group - BMW Tayside
Easy to deal with Lee from start to finish
First time buying and approved used vehicle and it honestly makes such a difference.

Reply from John Clark Motor Group - BMW Tayside
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