John Clark Motor Group - BMW Tayside Reviews 

649
TrustScore 5 out of 5

4.8

Kings Cross Road, Dundee, DD2 3XH Dundee, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team

Company replied

Rated 5 out of 5 stars

I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stres... See more

Company replied

Rated 3 out of 5 stars

Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more

Rated 4 out of 5 stars

Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom

  • 01382 815 993

4.8

Excellent

TrustScore 5 out of 5

649 reviews

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4.8

All reviews

(649)

2,010 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, very smooth from purchase to collecting car. Paul was great, always on hand to help or answer any questions.

October 22, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Fantastic friendly service from all…

Fantastic friendly service from all staff at the branch. I would definitely recommend to friends and family. Scott Gray was the salesman we dealt with who couldn't do enough to help. Five star review for all.

October 21, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

5 Star Treatment, Happy Customer

I had a issue after getting my vehicle MOTd and a fuel treatment.
Now to be totally honest, how they dealt with my feedback after a small issue was absolutely outstanding.
Im a great believer in how companies react when you say it was poor service.
Peter Stuart had reached out to me, to offer outstanding customer service.
Let’s say, a small issue was resolved in very professional manner.
Definitely worth the 5 Stars i have given, very satisfied customer.

October 15, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Peter and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Amazing experience- thank you Scott!

We had an amazing experience working with Scott Gray! From start to finish, he was incredibly friendly, kind, and never pushy (which we've had before from salesmen and it just put us off).

Scott genuinely wanted to help us and made sure we got the best deal possible. He’s super knowledgeable about cars and took the time to explain everything, which really put us at ease. Scott has a great sense of humor and made the whole process fun and comfortable. He really got to know us and tailored the experience to what we needed. We highly recommend you ask for Scott if looking for a new car - we will ensure we use his services and support again in the future!

October 11, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Extremely good price on a new M3…

Extremely good price on a new M3 Touring, very competitive trade in for my 340i Touring, easy process for the paperwork and everything delivered on time as specified.

October 4, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

New car collection

Paul was very helpful throughout the whole experience. Despite an issue when I was due to collect the car, Paul was very apologetic and did all the he could to ensure that any inconvenience was kept to a minimum.

October 2, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Louise.

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

John Clark Tayside and Scott Gray

I could not recommend Scott Gray from the Tayside dealership. He was amazing from start to finish
Service was impeccable and it’s the third vehicle I have bought from John clark in the last 3 years and the drive from Liverpool to Dundee is well worth the effort.

October 2, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Peter.

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Professional,friendly and welcoming

Staff are welcoming ,friendly and approachable, nice relaxed atmosphere, very professional and knowledgeable,no pressure on sales, make you feel valued.

September 26, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Alistair.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Amazing sales people special Greg kemp…

Amazing sales people special Greg kemp top guy

October 2, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Alison.

Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Seamless process

The process of trading in and purchasing a new vehicle was seamless. Scott Gray kept me informed all the way through the process including a video upon arrival of the new car.

October 9, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Lee Finnegan was excellent!

September 28, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Mr Golder.

Many thanks for your review and feedback, which I will ensure is passed on to Lee and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Handover was completed very smoothly-…

Handover was completed very smoothly- car was already in the handover bay ready to be driven away. No issues with transfer and completion of paperwork regarding my car and the new car. Very happy with the complete process.

October 4, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Scott.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

My New Car

Had a lovely time everything was done very efficiently in a good atmosphere

October 1, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Ben.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

Liam was very helpful and explained…

Liam was very helpful and explained very well the process of my car purchase.

September 26, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Rob.

Many thanks for your review and feedback, which I will ensure is passed on to Liam and the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good Experience

Well where to start, they got me my car that I wanted even though I'd agreed to a previous car, they helped me in every way possible to achieve what I really wanted, great experience

October 2, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Kevin.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

Great service from Glen and David as usual . Very happy with new car and service received throughout

September 10, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, David.

Many thanks for your review and feedback, which I will ensure is passed on to Glen, David, and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience

David was very knowledgeable and made the entire buying process easy.
I was kept up to date about the cars arrival at the garage.

September 24, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Jan.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

John Fyffe from John Clark BMW Dundee

John Fyffe from Dundee BMW went above and beyond excellent salesman polite and professional from start to finish keep up the good work.

September 30, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, John.

Many thanks for your review and feedback, which I will ensure is passed on to John and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very good customer experience in…

Very good customer experience in dealing with Scott Gray who kept me fully informed during purchasing process.

September 29, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Peter.

Many thanks for your review and feedback, which I will ensure is passed on to Scott and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

BMW Tayside

Both Scott and Glenn were attentive and communicated excellently throughout the buying process. This was our first experience purchasing from John Clark BMW Tayside, and we were so impressed by the staff that we will definitely return. We highly recommend BMW Tayside for their outstanding customer service - thank you.

September 26, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Ally.

Many thanks for your review and feedback, which I will ensure is passed on to Scott, Glenn, and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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