We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team
Company replied
I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stres... See more
Company replied
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more
Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... See more
Company replied
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
Written by the company

All Our Vehicles Are John Clark Approved

Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, very smooth from purchase to collecting car. Paul was great, always on hand to help or answer any questions.

Reply from John Clark Motor Group - BMW Tayside
Fantastic friendly service from all staff at the branch. I would definitely recommend to friends and family. Scott Gray was the salesman we dealt with who couldn't do enough to help. Five star review for all.

Reply from John Clark Motor Group - BMW Tayside
I had a issue after getting my vehicle MOTd and a fuel treatment.
Now to be totally honest, how they dealt with my feedback after a small issue was absolutely outstanding.
Im a great believer in how companies react when you say it was poor service.
Peter Stuart had reached out to me, to offer outstanding customer service.
Let’s say, a small issue was resolved in very professional manner.
Definitely worth the 5 Stars i have given, very satisfied customer.

Reply from John Clark Motor Group - BMW Tayside
We had an amazing experience working with Scott Gray! From start to finish, he was incredibly friendly, kind, and never pushy (which we've had before from salesmen and it just put us off).
Scott genuinely wanted to help us and made sure we got the best deal possible. He’s super knowledgeable about cars and took the time to explain everything, which really put us at ease. Scott has a great sense of humor and made the whole process fun and comfortable. He really got to know us and tailored the experience to what we needed. We highly recommend you ask for Scott if looking for a new car - we will ensure we use his services and support again in the future!

Reply from John Clark Motor Group - BMW Tayside
Extremely good price on a new M3 Touring, very competitive trade in for my 340i Touring, easy process for the paperwork and everything delivered on time as specified.

Reply from John Clark Motor Group - BMW Tayside
Paul was very helpful throughout the whole experience. Despite an issue when I was due to collect the car, Paul was very apologetic and did all the he could to ensure that any inconvenience was kept to a minimum.

Reply from John Clark Motor Group - BMW Tayside
I could not recommend Scott Gray from the Tayside dealership. He was amazing from start to finish
Service was impeccable and it’s the third vehicle I have bought from John clark in the last 3 years and the drive from Liverpool to Dundee is well worth the effort.

Reply from John Clark Motor Group - BMW Tayside
Staff are welcoming ,friendly and approachable, nice relaxed atmosphere, very professional and knowledgeable,no pressure on sales, make you feel valued.

Reply from John Clark Motor Group - BMW Tayside
Amazing sales people special Greg kemp top guy

Reply from John Clark Motor Group - BMW Tayside
The process of trading in and purchasing a new vehicle was seamless. Scott Gray kept me informed all the way through the process including a video upon arrival of the new car.

Reply from John Clark Motor Group - BMW Tayside
Handover was completed very smoothly- car was already in the handover bay ready to be driven away. No issues with transfer and completion of paperwork regarding my car and the new car. Very happy with the complete process.

Reply from John Clark Motor Group - BMW Tayside
Had a lovely time everything was done very efficiently in a good atmosphere

Reply from John Clark Motor Group - BMW Tayside
Liam was very helpful and explained very well the process of my car purchase.

Reply from John Clark Motor Group - BMW Tayside
Well where to start, they got me my car that I wanted even though I'd agreed to a previous car, they helped me in every way possible to achieve what I really wanted, great experience

Reply from John Clark Motor Group - BMW Tayside
Great service from Glen and David as usual . Very happy with new car and service received throughout

Reply from John Clark Motor Group - BMW Tayside
David was very knowledgeable and made the entire buying process easy.
I was kept up to date about the cars arrival at the garage.

Reply from John Clark Motor Group - BMW Tayside
John Fyffe from Dundee BMW went above and beyond excellent salesman polite and professional from start to finish keep up the good work.

Reply from John Clark Motor Group - BMW Tayside
Very good customer experience in dealing with Scott Gray who kept me fully informed during purchasing process.

Reply from John Clark Motor Group - BMW Tayside
Both Scott and Glenn were attentive and communicated excellently throughout the buying process. This was our first experience purchasing from John Clark BMW Tayside, and we were so impressed by the staff that we will definitely return. We highly recommend BMW Tayside for their outstanding customer service - thank you.

Reply from John Clark Motor Group - BMW Tayside
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.