John Clark Motor Group - BMW Tayside Reviews 

649
TrustScore 5 out of 5

4.8

Kings Cross Road, Dundee, DD2 3XH Dundee, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We went in on the off chance to get our key sorted and we got it fixed right away brilliant service we even got a free coffee happy days thank you to the service team

Company replied

Rated 5 out of 5 stars

I recently purchased a new BMW 1 series M Sport from John Clark Dundee and the entire experience was outstanding. A special shout out to salesman Jordan Spry, who made the process seamless and stres... See more

Company replied

Rated 3 out of 5 stars

Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more

Rated 4 out of 5 stars

Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom

  • 01382 815 993

4.8

Excellent

TrustScore 5 out of 5

649 reviews

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4.8

All reviews

(649)

2,010 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience at John Clark BMW

Great experience buying a car from John Clark BMW! Alastair was really helpful throughout the journey of finding and purchasing a car. Even when we changed our mind for another vehicle after the deposit was paid, it was no trouble. Alastair and Heather were both friendly and easy to deal with. The car was presented beautifully and we have piece of mind that it has been prepared to a high standard. Also if we do have a problem, I know that John Clark will deal with it promptly. As a long term customer, I don't look elsewhere for a vehicle for my partner or myself.
Also, the trade in price offered for our old car was more than we could find on any online site!

September 28, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Douglas.

Many thanks for your review and feedback, which I will ensure is passed on to Alastair and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Allistar was fantastic no pressure very…

Allistar was fantastic no pressure very respectful and had a genuine consideration for the type of car required

September 28, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service salesperson very…

Great service salesperson very professional.

September 26, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Craig.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent assistance from Glenn…

Excellent assistance from Glenn McIntosh, who was informative and communicated very well.
Will definitely deal with this professional operation again in the future.

September 20, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Jim.

Many thanks for your review and feedback, which I will ensure is passed on to Glenn and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

David Fyfe

David Fyfe was my sales person. He was great from start to finish. Best car purchase experience I have had.

September 22, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Laura.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Greg was excellent

Greg was excellent. Really helpful and went out of his way to make sure I was fully happy before my 9.5 hour drive home.

I have brought many cars over the years and I will say Greg was one of the nicest Sales men that I have ever dealt with! He is a real credit to your Sales Team.

September 22, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Stephen.

Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience

David Fyffe the salesman talked me through everything and explained all the controls of the car .even made me a cup of coffee 😆 .

September 14, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Tam.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

All very streamlined and the car is…

All very streamlined and the car is fantastic.

September 19, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

A positive experience

Great staff, courteous and professional. Made the whole buying experience seamless and straightforward. Would definitely recommend them and wouldn't hesitate purchasing again from them in the future.

September 19, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

First class company

First class company, from when I ordered my can until I collected it.

September 8, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, William.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

I was pleased with the help I was given…

I was pleased with the help I was given re the model and specification of the vehicle. On collection of the vehicle I was picked up and brought to the showroom, the car details were well explained and there was a follow up call a few days later.

September 10, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Alan.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

BMW Tayside, very well done.

Greg our salesperson was an absolute delight to work with, kept us informed about progress and sorted out a slight issue with no fuss, nothing seemed to be too much trouble.

September 14, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, David.

Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

David looked after me extremely well

David looked after me extremely well, communicated regularly and clearly and made the process easy.

September 13, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Graham.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

If there’s a problem John Clark staff will put it right

Have bought quite a few cars from John Clark Dundee because the product and the service are first class.

September 10, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Fraser.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent advice and service from t

Excellent advice and service from the sales staff

September 10, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Euan.

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

Dealt with Paul Blanchard who was excellent. Went out of his way to ensure that I got my car within a timeframe that suited me.
He was a star

September 10, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Morning, Louise.

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish choosing and buying our new car. Greg and Heather were excellent and whole team were very accommodating. Will be back in future for our next car. Even the coffee and flowers were lovely. Thanks again JC from Dave & Claire.

September 7, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, David & Claire.

Many thanks for your review and feedback, which I will ensure is passed on to Greg, Heather, and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 3 out of 5 stars

Good friendly service but…

Good friendly service.
Set up car up with my phone.
Happy with car and wheel/bodywork protection packages.

Dislikes….ordered car with £25 fuel.
Car came without the fuel. Got £25 refunded.
Car clearly had not been valeted. Had to get that done myself. Spiders webs inside. Slight smell. Unclean inside glass. Tyres not black dressed, etc.
Was not offered valet or refund to pay for valet when I mentioned to branch.
I did expect car to be fully polished and clean upon pick up.

August 31, 2025
Rated 5 out of 5 stars

Delighted with the car and friendly…

Delighted with the car and friendly service from David Fyffe. Also really impressed that was able to take the car out for a test drive on my own.

September 5, 2025
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon, Ross.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

5 star customer service…

5 stars from me as the customer service received was everything I would expect and more. Courtesy calls from start to finish, updates on work carried out everything you would expect.

September 4, 2025
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Tayside.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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