John Clark Motor Group - Dundee Audi Reviews 

509
TrustScore 5 out of 5

4.8

King's Cross Road, DD2 3PT Dundee, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Another fantastic experience from James at Dundee Audi, this is my second Audi purchased both sold to me by James amazing customer service again. from start to finish James was professional and helpf... See more

Company replied

Rated 5 out of 5 stars

Welcomed as always, treated well, not to pushy, everything explained well. Questions answered. Overall happy with our experience. Hamish our salesman very knowledgeable. Few things we were unsure of b... See more

Company replied

Rated 2 out of 5 stars

No offer of test drive. Not shown any figures on the computer. If I had I would have notice I was being overcharged by £600. Did not see email till I got home and had to phone to get this refunded. No... See more

Rated 5 out of 5 stars

I recently bought a car from Audi Dundee , never used them before always used Audi Perth . I can honestly say that I was treated really well and everyone was very helpful. Bret my sales man was there... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Dundee Audi forms part of the very successful and popular John Clark Motor Group and our dealership is located just to the north of Dundee city centre. Situated just off the A90, on Kings Cross Road, we are easily accessible from anywhere in the east of Scotland. Visit our showroom today to explore the full range of new Audi cars and talk to our experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning an Audi simple and straightforward. We also have a great collection of affordable, Approved Used Audi cars, which can all be viewed at our dealership. As well as sales, we have an extensive parts and servicing centre to support you throughout your Audi ownership. To begin your Audi journey with us today, don’t hesitate to give us a call, fill out the online enquiry form or come and visit us.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • King's Cross Road, DD2 3PT, Dundee, Scotland, United Kingdom

  • 01382 220000

4.8

Excellent

TrustScore 5 out of 5

509 reviews

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4.8

All reviews

(509)

2,432 reviews in the last 12 months

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Rated 5 out of 5 stars

Confidence with the company

Always found staff at Dundee Audi helpful. On this occasion the sales executive handled the transaction with efficiency and was most helpful in making sure we were confident before leaving the garage, changing from Manual to our first automatic car. 10/10.

January 29, 2026
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Audi Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Dundee Audi - Brett and the team

The team and Brett, who oversaw the sale, were great. Honest and very helpful throughout- which was really important as I was travelling 260miles to view/purchase the car. Everything was as promised and the overall experience couldn't be faulted. I would definitely recommend Dundee Audi to anyone.

January 30, 2026
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Audi Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Shaun from dundee audi was very…

Shaun from dundee audi was very helpful. Great salesman, informative, non intimidating and friendly.

January 30, 2026
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Shaun and the management team at Audi Dundee. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Smooth experience from ordering to…

Smooth experience from ordering to collection on my new car, can’t praise Gareth enough. Excellent service

January 30, 2026
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Gareth and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Fantastic

Fantastic. Brett was great from start to finished. 5 stars!

January 25, 2026
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning

We appreciate you taking the time to give your feedback and response on your experience with Brett at Audi. We are pleased you experienced a fantastic experience throughout! I will ensure your comments are passed on!

Kind regards
Lesley

Rated 5 out of 5 stars

Hamish was very helpful

Hamish was very helpful

December 22, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Amy.

Many thanks for your review and feedback, which I will ensure is passed on to Hamish and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Process of buying our new car was very…

Process of buying our new car was very easy and straight forward.

January 15, 2026
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Barry.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 2 out of 5 stars

The inside of the car was was really…

The inside of the car was was really really dirty as it was not valeted properly..

January 2, 2026
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good afternoon Mr McCowan, thank you for taking the time to leave us a review. I'm sorry to hear that your vehicle was not cleaned properly, I have passed this onto our management team to look into this matter.

Kind regards,

Rated 5 out of 5 stars
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

The staff were fantastic and we had our…

The staff were fantastic and we had our new car within the week. Communication was great and we had no issues. We are very happy with our new car.

December 24, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

A pleasure dealing with Dundee Audi

Great deal on our new car and fantastic service from start to finish.

The whole process was very straightforward. All the paperwork was completed online so the day we swapped old for new was a breeze.

Very happy with the new car and the experience with Dundee Audi, Brett in particular.

December 31, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great service from start to finish by…

Great service from start to finish by Hamish. He couldn’t have done more to make sure we found the perfect car for us!

December 24, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Liz.

Many thanks for your review and feedback, which I will ensure is passed on to Hamish and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Brett was friendly with no hard sales

Brett was friendly with no hard sales.
Very well informed throughout the process.

December 18, 2025
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Reply from John Clark Motor Group - Dundee Audi

Good Morning, Laura.

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Hassle free

Hassle free. Clear advice

December 29, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Malcolm.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication throughout. Couldn’t recommend enough.

December 22, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Afternoon, Adam.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Audi Dundee were great from start to…

Audi Dundee were great from start to finish a great experience what u expect from an Audi centre

December 12, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Sharon.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

From start to finish service and…

From start to finish service and communication has been to a high quality

December 17, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Lauren.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Exceptional service

The staff were very helpful and friendly from the moment I called to book an appointment for a diagnostic test, all the way through to me driving off the forecourt in my new car. I was introduced to Brett on my enquiry about purchasing a new vehicle, he was extremely helpful and knowledgeable and made the whole process enjoyable.

December 14, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

5 stars

Brett dealt with my query quickly and efficiently. No issue, nothing was too much. Great service

December 2, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great service at Dundee Audi

I’ve always had a good deal and great customer service at Dundee Audi. Highly recommend them for customer satisfaction.

November 30, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

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