John Clark Motor Group - Dundee Audi Reviews 

509
TrustScore 5 out of 5

4.8

King's Cross Road, DD2 3PT Dundee, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Another fantastic experience from James at Dundee Audi, this is my second Audi purchased both sold to me by James amazing customer service again. from start to finish James was professional and helpf... See more

Company replied

Rated 5 out of 5 stars

Welcomed as always, treated well, not to pushy, everything explained well. Questions answered. Overall happy with our experience. Hamish our salesman very knowledgeable. Few things we were unsure of b... See more

Company replied

Rated 2 out of 5 stars

No offer of test drive. Not shown any figures on the computer. If I had I would have notice I was being overcharged by £600. Did not see email till I got home and had to phone to get this refunded. No... See more

Rated 5 out of 5 stars

I recently bought a car from Audi Dundee , never used them before always used Audi Perth . I can honestly say that I was treated really well and everyone was very helpful. Bret my sales man was there... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Dundee Audi forms part of the very successful and popular John Clark Motor Group and our dealership is located just to the north of Dundee city centre. Situated just off the A90, on Kings Cross Road, we are easily accessible from anywhere in the east of Scotland. Visit our showroom today to explore the full range of new Audi cars and talk to our experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning an Audi simple and straightforward. We also have a great collection of affordable, Approved Used Audi cars, which can all be viewed at our dealership. As well as sales, we have an extensive parts and servicing centre to support you throughout your Audi ownership. To begin your Audi journey with us today, don’t hesitate to give us a call, fill out the online enquiry form or come and visit us.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • King's Cross Road, DD2 3PT, Dundee, Scotland, United Kingdom

  • 01382 220000

4.8

Excellent

TrustScore 5 out of 5

509 reviews

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4.8

All reviews

(509)

2,434 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Salesman could not have been more helpful

December 2, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Great service

Great service

December 1, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great communication with letting me…

Great communication with letting me know all information required and what stage of buying I was at

November 24, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

Nothing was to much trouble.Brett was…

Nothing was to much trouble.Brett was excellent he took plenty of time to explain and chat about the car and options I did not feel pressured into making a decision 10 out of 10 from me.
Collected the car on Friday 28th great service,Richard also was very helpful setting up the myAudi app.

November 30, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett, Richard, and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great Experince from Dundee Audi

Very happy with my Audi A1 i purchased from Gareth, got the car i exactly wanted! Also very grateful for Jacqueline helping me set up my audi app 🙂 much appreciated for all your help.

October 29, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jacqueline and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Help

Pleasant and helpful service as always.

November 2, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Afternoon, David.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

First class from start to finish.

November 4, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Afternoon, Tom.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent Service

November 2, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Cameron.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

My experience with Dundee Audi has…

My experience with Dundee Audi has always been a good one, this is my 4th Audi from Dundee.
Not sure if I should add this here but not had an opportunity to give feedback back on Edinburgh West Land Rover which was the complete opposite from Dundee. Edinburgh West are the worst garage I have ever dealt with and I would never entertain using them again. I am not alone as 2 of my friends are the same and buy their range rovers elsewhere.

October 30, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience with Dundee Audi has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

We found the whole experience smooth…

We found the whole experience smooth and enjoyable. We have dealt with Gareth over the years and find him a knowledgeable and very personable professional. He listens to what we want and again, has delivered. Jackie is also a great asset to the business giving clear and concise information and guidance.

October 26, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Mike.

Many thanks for your review and feedback, which I will ensure is passed on to Gareth and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very good experience very friendly…

Very good experience very friendly staff and very knowledgeable

October 28, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Richard.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Nico made the the experience easy and…

Nico made the the experience easy and was very helpful through out

October 26, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Kevin.

Many thanks for your review and feedback, which I will ensure is passed on to Nico and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Can’t fault the service and attention…

Can’t fault the service and attention to detail whilst purchasing my new car .

October 18, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Lloyd.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent Service

Very helpful Salesman Brett, informative but not pushy. I am a new Audi customer and delighted with my A3.

October 18, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Guys were great from start to finish

Guys were great from start to finish, no problems at all and kept us up to date with everything. Car was immaculate when we picked it up, had a scratch on it when we went to see it and they were happy to sort that for us no problem.

October 16, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Audi Dundee - Customer Experience

I want to take a moment to share my positive experience with Brett Williamson during my recent car purchase. From start to finish, the process was absolutely painless. Brett was incredibly thorough and took the time to explain everything I would need to know about my new vehicle. When it came to pick up the car, Brett went above and beyond by walking me through all the systems and even setting it up with my mobile phone. His attention to detail and customer service truly made a difference. I am very grateful for Brett's assistance and wanted to extend my heartfelt thanks to him.
Diane Shaw

October 15, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent service from Hamish at Dundee…

Excellent service from Hamish at Dundee Audi

September 27, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Hamish and the management team at Dundee Audi.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent Salesman

Brett provided full information on our car choice, he was extremely helpful, listened to our requirements and did not push us with a hard sale.

October 12, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Tracey.

Many thanks for your review and feedback, which I will ensure is passed on to Brett and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Gareth, an asset to your business

Gareth gave me the confidence to buy the car of my choice without any pressure. Great communications throughout. A couple of little issues with the car but dealt with promptly and professionally. Would buy another car from Gareth.

October 7, 2025
John Clark Motor Group - Dundee Audi logo

Reply from John Clark Motor Group - Dundee Audi

Good Morning, Maureen.

Many thanks for your review and feedback, which I will ensure is passed on to Gareth and the management team at Dundee Audi.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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