John Clark Motor Group - John Clark Škoda Aberdeen Reviews 

160
TrustScore 5 out of 5

4.8

Craigshaw Road, West Tullos Industrial Estate., AB12 3AR Aberdeen, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Salesman was very helpful and knowledgeable, he made the process of buying and collecting hassle free, straightforward and easy Alexsandar was patient, listened and was very helpful without being p... See more

Company replied

Rated 4 out of 5 stars

Hi. As a returning customer I am pleased to say that the saleswoman( Ellie Carnegie) was a delight to deal with. Honest,upfront and efficient was the things that I found to be refreshing. All th... See more

Company replied

Rated 5 out of 5 stars

Alex he salesman who looked after my purchase from, from enquiry stage to completion was very thorough, helpful and kept me informed throughout the process. He looked after the handover and explaine... See more

Company replied

Rated 4 out of 5 stars

We were welcomed but not pressured into purchasing a car. The car itself is great, we went for a plug in hybrid. As we are new to charging it would have been useful to have been given a tutorial on c... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Škoda located in Craigshaw Road in West Tullos Industrial Estate, forms part of the award-winning John Clark Motor Group. Our dealership in Aberdeen has an extensive range of new and used Škoda cars for sale, as well as a host of aftersales service and maintenance packages. As one of the largest motor groups in Scotland, we offer customers nearby and afar with excellent customer service, unrivalled choice and competitive prices. When you visit John Clark Škoda you can view the full range of New and Approved Used Škoda vehicles. A member of our sales team will talk you through the range of finance offers giving you a seamless buying experience from start to finish. Bring your vehicle back to us at any point of your ownership if your Škoda needs a service, MOT, maintenance or repair. As a franchise Škoda dealer, we only used Approved manufacturer parts to repair your car, fitted by manufacturer trained technicians. So, you can be sure that your car gets the care it deserves.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Road, West Tullos Industrial Estate., AB12 3AR, Aberdeen, Scotland, United Kingdom

  • 01224 402900

4.8

Excellent

TrustScore 5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(160)

2,071 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sales services

Great sales services. Information and helpful handover. Matthew Girvan provides excellent support from choosing the car, right through to delivery. Fantastic

December 2, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Ellie was helpfull and factual

Ellie was helpfull and factual.
Bringing round the 2 cars we were considering. Even ,when the skoda we were buying was going to be a week after we had budgeted our time for, manage to get us a loaner.

December 1, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Ellie and the management team at Skoda Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Sales staff were very friendly &…

Sales staff were very friendly & helpful, stuck to the point without the normal "sales pitch" to get me to buy extras.

November 30, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

All went smoothly

All went smoothly. Thank you. Very professional.

November 19, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

From the moment we walked in to the…

From the moment we walked in to the moment we drove away with our new car the service was hreat. The sales person we saw was very infor.ative and helpful with assisting our choices.

November 2, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great service from the used car sales…

Great service from the used car sales car as expected . Very helpfull

November 2, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

The salesman did everything great 👍

The salesman did everything great 👍

October 15, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 4 out of 5 stars

Remote purchase & delivery

The complete transaction was performed remotely. There was a lot of digital documents to complete which wasn't obvious why so many.
Unfortunately there were 2 small bits of damage to the vehicle on delivery. This though has now been sorted to my satisfaction.

October 15, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent communication from Matt

Excellent communication from Matt. I recently cancelled a car order with a different company due to their lack of response and very poor customer support. Keeping a timely flow of information definitely makes the difference. Keep it up :)

October 19, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matt and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Thorough service.

Thorough service.

September 25, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Anfinn.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Salesman Alexander was fantastic

Salesman Alexander was fantastic. Very helpful, friendly and knowlagable

September 19, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Mrs Brown.

Many thanks for your review and feedback, which I will ensure is passed on to Alexander and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Collecting new car

Went to collect new car and although there was a problem caused by a former employee the matter was sorted out smoothly and successfully by the new sales controller and sales assistant who were more than helpful.

September 26, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

We were very happy with the service we…

We were very happy with the service we received. We have had a number of Skodas previously . We have never had any problems.

September 26, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Skoda Octavia

I recently got my new Skoda Octavia from Skoda Aberdeen. I dealt with Jaclyn she was a joy to deal with, very professional, informative and honest. In the past I have had 2 BMWs from John Clark Aberdeen and my opinion I think the staff at BMW could take a leaf out the Skoda sales team book. Although my new Skoda was delayed due to parts shortages I was kept informed the whole time. The overall experience I received was excellent.

September 19, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jaclyn and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Jacklyn was very helpful dealing with…

Jacklyn was very helpful dealing with the weird legal situation we had buying a car with a POA with my elderly mother- she stayed in our budget and offered a better warranty than their competitors. I also asked her to find a space emergency tire due to my remote location and drove to set up an exchange for me.

September 10, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Jacklyn and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Friendly and professional

Last week, I purchased a Skoda Kodiaq L&K from John Clark Skoda Aberdeen. I was very pleased with how friendly and professional the sales executive was during the whole purchasing process.

Since I am from Northern Ireland, on the day of collection, they arranged for someone to pick my wife and me up from the train station and take us to the Skoda showroom.

The sales executive person took her time to walk us through everything we needed to know. There was no rush, and everything was transparent.

The car was in excellent condition and exceeded my expectations.

Thank you, John Clark Skoda Aberdeen, for such a pleasant experience!

September 8, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Car hunt at Škoda

Went to have a look if any cars can be available for me. Very helpful staff, got all info I needed and left 5 days later with new car.

September 5, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Frantisek.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

We were very lucky indeed to have…

We were very lucky indeed to have Aleksander Atanasov as our Salesman. He was very down to earth, honest, knowledgeable and did not pressure us at all. He made the whole buying experience a pleasure.
If there was any niggle, then this came from the Invoice itself, as it most certainly is NOT clear or simple. We purchased some additions, which did not appear on the invoice clearly. The price of these additions did not appear on the "Bottom Line", hence causing confusion as to the final total payable. Aleksander went through it with us and explained why these additions were not displayed properly in lay mans terms. Thus removing the confusion and giving us the ACTUAL total payable.
All in all I would recommend John Clark SKODA Aberdeen. I am very pleased with the car.

August 31, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Aleksander and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Extremely helpful in getting the right…

Extremely helpful in getting the right car for my needs. The model I had (L&K) was discontinued so the Skoda Team in Aberdeen ensured that my new car had everything my old car had. Thank you.

August 24, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Dave.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

John Clark has it

John Clark has it!

Alecsander was very helpful and attentive. With the minimum of fuss he guided us through the sales experience. All our questions were answered. The handover of our new vehicle was perfect as he took us through the various features of the newer model. Financial matters were dealt with and explained fully. Yes, we would use John Clark again.

August 2, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Wendy.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look