John Clark Motor Group - John Clark Škoda Aberdeen Reviews 

160
TrustScore 5 out of 5

4.8

Craigshaw Road, West Tullos Industrial Estate., AB12 3AR Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Salesman was very helpful and knowledgeable, he made the process of buying and collecting hassle free, straightforward and easy Alexsandar was patient, listened and was very helpful without being p... See more

Company replied

Rated 4 out of 5 stars

Hi. As a returning customer I am pleased to say that the saleswoman( Ellie Carnegie) was a delight to deal with. Honest,upfront and efficient was the things that I found to be refreshing. All th... See more

Company replied

Rated 5 out of 5 stars

Alex he salesman who looked after my purchase from, from enquiry stage to completion was very thorough, helpful and kept me informed throughout the process. He looked after the handover and explaine... See more

Company replied

Rated 4 out of 5 stars

We were welcomed but not pressured into purchasing a car. The car itself is great, we went for a plug in hybrid. As we are new to charging it would have been useful to have been given a tutorial on c... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Škoda located in Craigshaw Road in West Tullos Industrial Estate, forms part of the award-winning John Clark Motor Group. Our dealership in Aberdeen has an extensive range of new and used Škoda cars for sale, as well as a host of aftersales service and maintenance packages. As one of the largest motor groups in Scotland, we offer customers nearby and afar with excellent customer service, unrivalled choice and competitive prices. When you visit John Clark Škoda you can view the full range of New and Approved Used Škoda vehicles. A member of our sales team will talk you through the range of finance offers giving you a seamless buying experience from start to finish. Bring your vehicle back to us at any point of your ownership if your Škoda needs a service, MOT, maintenance or repair. As a franchise Škoda dealer, we only used Approved manufacturer parts to repair your car, fitted by manufacturer trained technicians. So, you can be sure that your car gets the care it deserves.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Road, West Tullos Industrial Estate., AB12 3AR, Aberdeen, Scotland, United Kingdom

  • 01224 402900

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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4.8

All reviews

(160)

2,071 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service at John Clark Škoda

I had a fantastic experience buying my Škoda Karoq from John Clark Škoda. From start to finish, the service was smooth, professional, and friendly.

A big shoutout to Aleksandar, who was incredibly helpful throughout the whole process. He was knowledgeable, patient, and made sure I felt comfortable with every step. There was no pressure—just honest advice and great customer care.

The showroom was well presented with a good range of vehicles, and everything from the test drive to the handover was handled efficiently.

I’m really happy with my new Karoq and would definitely recommend John Clark Škoda—and Aleksandar in particular—to anyone looking for a quality car and top-notch service.

August 2, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Niall.

Many thanks for your review and feedback, which I will ensure is passed on to Aleksander and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Understood my requirements

July 21, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Liz.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience

Great experience, all staff where friendly and attentive without being overbearing.
Quick turn around.

July 2, 2025
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Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Audrey.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

John Clark Skoda Aberdeen overcame the…

John Clark Skoda Aberdeen overcame the delay with my new order at the factory by acquiring a Octavia SEL that met all the criteria and more of the one we had hoped to get in June from another Uk Franchise.

I am very pleased that we now have an Octavia that meets all our requirements.

June 29, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

Positive experience

Positive experience, prompt and polite staff and we are very happy with the car. £175 admin fee was a surprise hence 4 stars not 5

May 30, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Anna.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Jacyln was very helpful

Jacyln was very helpful answered all the questions put to her. The service provided with the pickup from the airport courtesy car as well. All in the dealership were friendly and helpful.

June 20, 2025
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Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Michael.

Many thanks for your review and feedback, which I will ensure is passed on to Jacyln and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Caroline.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

A speedy agreement

I knew what vehicle I wanted. One of a colour acceptable to me was in stock and a reasonable trade-in allowance for my existing vehicle was offered. Advantageous financial terms were explained so agreement on getting the new vehicle was speedily reached.

May 30, 2025
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Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service no hassle and organised…

Great service no hassle and organised everything

May 31, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Gordon.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Prompt

Prompt, friendly and efficient service as always.

June 1, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Good price

Good price. Nice service so far

May 28, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Skoda Aberdeen

I was dealing with Aleksandar Atanasov during the upgrade of my recently purchased vehicle. Aleksandar was extremely helpful with great communication from start to the finish. Even received personalised video advising me of the car in stock. Quick response to any of my queries. Highly recommended salesman who will aim to please the customer and nothing is a bother. On car collection advised me on how to connect the car. A plus customer service from Aleksandar. Overall great experience with Skoda Aberdeen

May 10, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Jozef.

Many thanks for your review and feedback, which I will ensure is passed on to Aleksandar and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Alex is a superb salesman

Alex is a superb salesman. He explained everything step by step and although I had owned an Enyaq for 3 years he carefully went through all the dos and donts with an EV.
Otherwise the car was well prepared by the service guys.

May 18, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Afternoon, Alan.

Many thanks for your review and feedback, which I will ensure is passed on to Alex and the management team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great Team

The guys were fantastic to deal with. Great communication and got everything completed quickly. Thoroughly recommend the team at Skoda

May 10, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Efficient & helpful

I was travelling from Shetland to buy my first electric car at short notice & the sales rep was very helpful & supportive ! The garage got my new car ready in record time so that I was able to get my ferry booking home .

April 19, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Good reliable service

Great advice from Chris at start and Alek was really helpful seeing the deal over the line. My previous experiences with car dealers is they are very pushy and macho which is off-putting, these guys are nothing like that. Love the car too :)

May 2, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning, Taija.

Many thanks for your review and feedback, which I will ensure is passed on to Chris, Alek, and the team at Skoda Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent Salesman

The salesman I dealt with (Matthew Girvan) was excellent. Courteous and helpful, which made the whole process very easy and stress free.

April 24, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at John Clark Skoda Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great customer service

Great team, very warm and welcoming. Aleks was very knowledgeable and helpful, explained everything well and answered all of my questions. Would definitely recommend the John Clark Skoda team for anyone looking for a new car. The only tiny bit of feedback I have is that I would have appreciated being approached while looking at the cars on display by the front door.

April 18, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Aleks and the management team at John Clark Skoda Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

First class level of service from the…

First class level of service from the whole sales team. From the initial contact, which included a personal video message and tour of the car I was interested in purchasing, the team were very accommodating and made sure I was happy with every part of the process. Very pleased and would highly recommend.

April 18, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Unexpected New Car

Recently had to buy a new car after someone wrote off my old vehicle. A stressful situation. After visiting several showrooms I decided to give Skoda a go (usually opt for VW). I was looking for a smallish car and the new Fabia stood up extremely well next to VW Polo and Audi A1 for value, functions and good looks. Dealt with Alek, Chris and Stewart. All brilliant/ patient and helped me choose the car I wanted. They also managed to swap an en route factory car, so I could have my preferred colour. Aftercare very good, so far, just waiting for some mats and a tyre kit :)

April 23, 2025
John Clark Motor Group - John Clark Škoda Aberdeen logo

Reply from John Clark Motor Group - John Clark Škoda Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Alek, Chris, Stewart, and the management team at John Clark Skoda Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

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