John Clark Motor Group - John Clark Škoda Dundee Reviews 

206
TrustScore 4.5 out of 5

4.4

11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... See more

Rated 5 out of 5 stars

Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... See more

Company replied

Rated 5 out of 5 stars

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... See more

Company replied

Rated 5 out of 5 stars

Helpful and made it a relatively relaxed process to test drive and purchase a used car. This did influence my decision to choose John Clark Skoda Dundee. Included a spare wheel set which i had asked a... See more


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • 11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, United Kingdom

  • 01382 619200

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.4

All reviews

(206)

2,057 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yes it's doing very well .Rachel did very good in helping me .

Yes it's doing very well .Rachel who helped me a l

February 1, 2026
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Rachel and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Excellent very pleased with the Skoda…

Excellent very pleased with the Skoda Fabia we bought Stuart was very helpful to us and informative

January 15, 2026
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Great communication from Kerry…

Great communication from Kerry throughout the process and on the day of the handover. Despite a delay on transacting the payment, he was attentive and patient and nothing was too much bother. Follow up after re' the service history great .....

January 8, 2026
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Gerry.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Salesman was very good and wasn’t pushy…

Salesman was very good and wasn’t pushy like some

January 1, 2026
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Agnes.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Skoda Karoq

This is our second car purchased from John Clark group and we would definitely buy again.
The car was clean and just what we were looking for. The staff were professional and friendly.
What more can a customer ask for :-)

December 25, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

So helpful and honest

So helpful and honest, made the buying experience so easy and calm

December 24, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Aiddion.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

A Very professional Sales Executive.

The main positive was the assistance given to me by my Sales Executive, Kerry. He could not have been more helpful and talked me through all the online paperwork that had to be completed and signed. There seems to be an assumption that every customer has the IT knowledge and experience to do this but certainly in my case, that is not correct! Kerry assisted me from selecting a suitable vehicle to the eventual handover and I could not fault his professionalism throughout the process.

December 24, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Ronald.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

5 star experience

I had done my research online, I was looking for a nearly new Skoda Karoq 1.5 sel automatic in grey, so I visited John Clark Skoda Dundee. If you haven't been before it's like a high end shopping centre but for cars. I walked into the Skoda shop which had all the cars beautifully displayed. I spent some time looking around the Karoq on display, nobody bothered me. When I was ready I went to the office and asked to speak to a sales executive, after a quick check the car wasn't currently available but would likely be available soon. I said I would like to buy it on PCP and I explained how much deposit I had and how much I wanted to pay monthly. After a check with her manager I was told that there was a great Skoda deal on the Skoda Karoq in the showroom, which was an exact match to my request, was available. I arranged a test drive the next day, in the car from the showroom, and it was amazing. I paid a deposit and collected the car a few days later. All the paperwork is sent to you via the customer portal. I read and signed everything on my pad, it is incredibly easy and needs to be completed prior to your collection date. Oh and yes the car does come with an umbrella and an ice scraper in the fuel cap. I'm still finding out amazing things about my car every day, two cylinder mode when driving below 40 mph, who would have thought. If you want a 5 star experience in a relaxed environment with no pressure go to John Clark Skoda 11 Broomfield Road Dundee.

November 22, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Andrew.

Many thanks for your fantastic review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

John Clark Dundee - very good experience!

I would highly recommend John Clark if you are looking for a quality car. I bought a 2025 VW Touareg (8 months old) for a very good price. I was dealt with very professionally from the initial viewing by Sales Manager Stuart Jack who oversaw every part of the deal from the outset. My new car was ready for collection at the agreed date and time and all the necessary documentation was send via email in the interim. The only slight issue for me was that I added the option of a garage applied ceramic coating for £400. I was not overly impressed the standard of finishing as a number of surface scratches which were highlighted at the point of sale were still visible, so clearly, no paint prep had taken place. That aside, no complaints whatsoever.

November 23, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Skoda Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Professional, Efficient, and Highly Recommended

From our arrival at Dundee Railway Station, where Jenna collected us, to the handover of our new car the following day, the John Clark team were consistently professional, helpful, and efficient. The bright, welcoming environment and genuinely supportive staff made our decision-making process much easier.
We were particularly impressed by the assistance provided by John (Sales Manager), Jenna, Alasdair, and this must also include Russell, whom we had met previously regarding a car purchase for our son.
Well done to the John Clark Škoda team for your outstanding service and efficiency. It was a pleasure dealing with you, and we highly recommend your dealership.

November 30, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jenna, John, Alasdair, Russell, and the management team at Skoda Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Stuart was first class in helping me…

Stuart was first class in helping me with picking the right car and was helpful all the way.

December 7, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Sales excellent service could be…

Sales excellent service could be quicker everyone helpful

December 2, 2025
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Stuart Jack was great from start to…

Stuart Jack was great from start to finish with regular phone calls and emails, and when I met him in person, initially for the test drive and later to finalise the deal he was friendly, polite and personable.

November 30, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Helpful salesman.

November 28, 2025
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

A vey good place to buy a car

Jenna Keaman was excellent as a representative of the company from my initial call to the completion of handover. In fact, all the staff I dealt with were friendly, professional and helpful.
Even the error in pricing was dealt with in the right way.

November 29, 2025
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jenna and the management team at Skoda Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Happy with purchase

Car was as described. Sales person was polite and helpful.

November 15, 2025
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent flawless service and car. Well done.

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history.
Kerry was spot on not pushy very informative and made the effort to let us pick the car up on Saturday (very busy day).

We feel that given the whole package warranty etc we got a bargain.

November 24, 2025
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent service and advice by a very…

Excellent service and advice by a very knowledgeable salesperson who throughly understands his trade. Miss my old car, bad Newby is far more modern. If you what to fully understand the buying and selling of cars this is the place to go.

November 16, 2025
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Customer Care

Your sales executive was very attentive and took time to show me various cars to meet my needs. From an adhoc random visit, Kerry McLoughlin didn’t do the hard sales approach but focussed on what was important to me

November 13, 2025
John Clark Motor Group - John Clark Škoda Dundee logo

Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Quick and helpful

Quick, friendly, helpful when I needed a new car quickly

August 1, 2025
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Reply from John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Sarah.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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