John Clark Motor Group - John Clark Škoda Perth Reviews 

410
TrustScore 4.5 out of 5

4.7

Edinburgh Road, South Inch, PH2 8BP Perth, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought a car from Perth Skoda and had a fantastic experience from start to finish. Jack was incredibly helpful, professional, and knowledgeable throughout the whole process and I felt gen... See more

Rated 5 out of 5 stars

I bought a Skoda Monte Carlo from Jack McCrossan and could not be happier with the service I received. I could not recommend the Perth Skoda branch enough. Everyone was extremely friendly and helpful,... See more

Rated 5 out of 5 stars

That young Irish lad Jack gave me the best service I would have expected when needing a car. He was attentive, funny, helpful and this all resulted in me buying my dream car. Could not thank enough

Rated 2 out of 5 stars

Dishonest, not customer friendly and quite honestly I would not buy from them again. Spent hours in their shop waiting for a valve to be changed on a tyre that I pointed out had a problem when first p... See more


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Škoda is proudly represented by the family run and owned John Clark Motor Group. Our Škoda dealership is located on Edinburgh Road, South Inch, Perth PH2 8BP, is brimming with a great range of new and used Škoda cars at a competitive price. Our dedicated staff will be happy to guide through our stock and answer any questions or queries you may have, as well as accompany you on a test drive in the model of your choice. Our finance specialists are on hand to support you in securing the best deal and chat to you about the finance options available, so you can decide how to best fun your new or used Škoda. At John Clark Škoda Perth, we value our customers and therefore you can always expect to receive the top customer service at our dealership.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Edinburgh Road, South Inch, PH2 8BP, Perth, Scotland, United Kingdom

  • 01738 494333

4.7

Excellent

TrustScore 4.5 out of 5

410 reviews

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4.7

All reviews

(410)

2,055 reviews in the last 12 months

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Rated 5 out of 5 stars

It was very easy changing cars salesman…

It was very easy changing cars salesman was very good all was good
The only problem was usb ports in car not working awaiting booking confirmation

July 20, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Charles.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Ian.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Relaxed and f

We were undecided on a couple of vehicles we had gone to see. Matthew patiently spent time with us going over our requirements and explained the specifics of each car. Giving us time to think about the vehicles before going through all the options available to us when we decided on the car we would like to buy. The whole process was done very politely and professionally.

July 15, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Donald.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 3 out of 5 stars

Service car before selling

When ever i have bought a car from a garage including john clark dunfermline car i bought has always had a service . The salesman a john clark where I have bought this car a vauxhall mokka told me car did not need a service because it was done 2 month ago which was a we bit surprised but thought ok car should be OK needless to say less than 2 weeks car broke down clogged up coolant pipe plus only getting 30 to gallon so decided to check airfilter and there is no way that was checked in service before all the it said it had been also to change air filter every 15000 miles car has done 32000 so a bit disappointing so car going in Monday so hope all problems get fixed

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent salsa team first Matthew then…

Excellent salsa team first Matthew then Joey very friendly most welcoming very patient couldn't do enough for you will be recommending to family and friends 😀

June 29, 2025
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Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, William.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew, Joey and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

No hard sell

Matthew was great and no hard sell. I test drove the car on the Sunday and took delivery of it by the Wednesday.

June 27, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Stephen.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

They listened to what I needed from my car.

They listened to what I needed from my car. And found a car that is just what I wanted.

July 2, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

People have to know what they buying and how much and what for paid

I am with this garage from long time but this time I have a be bit bitter.
Mr Chris manager of the branch done well thanks for him and Alan too

July 2, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Bal.

Many thanks for your review and feedback, which I will ensure is passed on to Chris, Alan and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Joe our contact was really helpful from…

Joe our contact was really helpful from start to finish, he was always available and answered any queries clearly and promptly ,everything was turned around really quickly and without a hitch, it was a great service!

June 27, 2025
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Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Nick.

Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

This is the 4th Skoda we’ve purchased…

This is the 4th Skoda we’ve purchased from Thomson & Potter, which must say something about our opinion of Skoda, the dealer and the salesman. Alan is the most un-pushy salesman I’ve ever met- that must be the secret of his success.

June 27, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Andrew.

Many thanks for your review and feedback, which I will ensure is passed on to Alan and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Overall a good experience

Salesman very good and not pushy on first contact which is very important to me. Everything explained well and lead time of car was pretty much spot on. Finance person on handover day on the other hand was shocking and made my handover time excessive to say the least. He or she’s performance should be addressed. If it’s the process and not the person then the process needs fixing.

June 24, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Christopher.

Thank you for taking the time to share your experience. We’re really pleased to hear that your initial visit and overall experience were positive, and that our salesperson made you feel comfortable without any pressure—something we know is very important in the car-buying journey. It’s also great to know everything was clearly explained and that the lead time met your expectations.

However, we’re truly sorry to hear that the handover process did not reflect the same level of service. We understand how frustrating it must have been for the experience to be delayed and less efficient than it should have been. Your feedback is very important, and we’ll be reviewing both the individual performance and our internal processes to ensure we can improve this part of the customer journey.

We appreciate your honest review and hope to welcome you back with a more seamless experience in the future.

Best regards,
Erin

Rated 5 out of 5 stars

Helpful and friendly team

Helpful and friendly team, no hard sell. They dealt with me at my pace and covered any queries or requests I had swiftly. One of the best car buying experiences I have had.

June 25, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Philip.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Know your customers and meet their needs.

I am known to the staff and managers and they are aware of my needs and try to meet them in the cars I buy - they do not 'push' for me to get more expensive, larger, more powerful cars (attractive though they are). I get the sense they are genuinely trying to help me be satisfied and not aspirational!

June 25, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, James.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great communication

Great communication from Mathew, and an easy process. Thank you

June 23, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Claire.

Many thanks for your review and feedback, which I will ensure is passed on to Mathew and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

My new Karoq.

This is my 4th Skoda from the Perth dealership. On all
4 occasions I Have dealt with Alan Mauchline and to be honest I could not ask for a better representative. Everything was explained and the whole process was an excellent experience.

June 20, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Frank.

Many thanks for your review and feedback, which I will ensure is passed on to Alan and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite. Communication from start to picking the car up was first class. Got a phone call the day after collecting the car asking if all was ok.

June 19, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Donald.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

The salesman was very informative and…

The salesman was very informative and answered my questions clearly and concisely. He listened to what I wanted and kept in touch with me when a suitable car became available. He was helpful and friendly and made it a smooth transaction when I came to collect the car. I'm very happy with my car!

June 13, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Wendy.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great 5 star service

Great service, bought a used car from John ClarkPerth. Matthew's down to earth customer service was 5*. Very knowledgeable, patient and genuine. Went the extra mile to ensure a swift seemless transaction. Slight teething issie was resloved in no time. Would highly recommend. The service girls were also very polite and helpful.

June 8, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, Lee.

Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Your salesman

Your salesman, Joe was very knowledgeable about the Skodninwanted to purchase and was a very manner able person. He didn’t pressure me to take anything I didn’t want. Once we did the deal on the car he explained all that I needed to know about the process of collecting the car. He phoned me the next day to see that I had got home safely with my car! Never had that before, a nice touch.

June 8, 2025
John Clark Motor Group - John Clark Škoda Perth logo

Reply from John Clark Motor Group - John Clark Škoda Perth

Good Morning, George.

Many thanks for your review and feedback, which I will ensure is passed on to Joe and the team at Skoda Perth.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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