John Clark Motor Group - John Clark Dacia Reviews 

249
TrustScore 4.5 out of 5

4.6

Abbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB


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Rated 5 out of 5 stars

Thanks to Scott at Dacia Aberdeen. I bought my new Duster and had it delivered in just 4 days. He had the right approach and great attitude with care consideration and attention to detail. After s... See more

Company replied

Rated 5 out of 5 stars

I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... See more

Company replied

Rated 4 out of 5 stars

Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... See more

Company replied

Rated 5 out of 5 stars

your salesman James Westwater was very helpful in the purchase of my new Dacia where everything went smoothly.On the day of collection i was given a good crash course on every aspect of the new car w... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom

  • 01224 677800

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

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4.6

All reviews

(249)

2,010 reviews in the last 12 months

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Rated 5 out of 5 stars

James took his time giving really…

James took his time giving really helpful advice and service

November 24, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Richard.

Thank you for your kind words! We’re delighted to hear that James provided such helpful advice and took the time to ensure you had a great experience at Specialist Cars Dacia. Providing attentive and personalised service is what we strive for. If there’s anything else we can assist you with, we’re always here to help.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

We dealt with Scott. He was attentive without being pushy, answered questions and kept us informed on the arrival of our new car. Great service, would recommended.

November 23, 2024
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Laura.

Thank you for your fantastic feedback! We’re delighted to hear that Scott provided attentive and helpful service without any pressure, ensuring all your questions were answered and keeping you updated on your new car’s arrival. Your recommendation means a lot to us, and we’re thrilled you had such a great experience at Specialist Cars Dacia. Enjoy your new car, and we’re here if you need anything!

Best Regards,
Erin

Rated 5 out of 5 stars

Well Worth the Visit

Initially we were just coming to the showroom to have a look at the Arkana and perhaps have a test drive to come to a final decision on what car next. The sales team were very helpful and knowledgable. They were not pushy. We took the car for a test drive and loved it. On return to the showroom Allan worked out figures for a trade in price for our car. We test drove on Saturday and were told the care would be ready for pick up on Thursday. There were a few things we wanted touched up before purchasing and this was done as promised by Allan. The service was excellent and all staff have been welcoming. A great experience overall. Thanks

November 21, 2024
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

Thank you for your fantastic review! We’re delighted to hear about your positive experience at the showroom and that Allan and the team provided such helpful and professional service. It’s wonderful to know you enjoyed the test drive of the Arkana and that the process, from working out trade-in figures to addressing the final touches, was smooth and as promised.

We’re thrilled that your new car was ready so quickly and that the team made the experience welcoming and stress-free. Thank you for choosing us, and we wish you many happy miles ahead in your new Arkana! If there’s anything more we can do, don’t hesitate to get in touch.

Best Regards,
Erin

Rated 5 out of 5 stars

Superb service

Superb service. Nicole made everything very easy. Great communication throughout until delivery of our new Duster. Thoroughly recommended

November 13, 2024
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Paul.

Thank you for your kind words. We're delighted to hear that Nicole provided you with exceptional service. It's wonderful to know that your experience was seamless and positive. We'll be sure to pass on your feedback to Nicole.

Thank you for choosing Specialist Cars Dacia. We hope you enjoy your new Dacia Duster.

Best Regards,
Erin

Rated 5 out of 5 stars

James was excellent from start to…

James was excellent from start to finish. Highly recommended 👏👏👏👏

November 12, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Theresa.

Thank you for your kind words about Specialist Cars Dacia! We're thrilled to hear that James provided excellent service from start to finish. We'll be sure to pass on your feedback to him. Please don't hesitate to contact us if you need anything further.

Best Regards,
Erin

Rated 5 out of 5 stars

Aberdeen

Found Nicole, Dacia fantastic, very understanding and patient

November 10, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Carolyn.

Thank you for your kind words about Nicole at Specialist Cars Dacia. We're so glad to hear she was understanding and patient with you. It's wonderful to know that your experience was positive. Please don't hesitate to contact us if you need anything else.

Best Regards,
Erin

Rated 5 out of 5 stars

Joseph was Very friendly and made the…

Joseph was Very friendly and made the entire process very easy. Thanks

November 7, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Iain.

We're thrilled to hear that Joseph made your car-buying experience so positive. His friendly and helpful approach truly embodies the kind of service we strive to provide at Specialist Cars Dacia. We hope you enjoy your new car and look forward to serving you again in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

James was absolutely brilliant and had…

James was absolutely brilliant and had so much patience as a think I tested them abit lol. Have not got any issues whatsoever would defo recommend. Thank you 👍

November 6, 2024
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Jules.

Thank you for your kind words about James! We're thrilled to hear that he was patient and helpful throughout the process. It's great to know that you're happy with your new car. We hope to see you again in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic customer service from Scott

Fantastic customer service from Scott. Really informative and professional. Highly recommend!

November 2, 2024
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Deirdre.

We're so grateful for your positive feedback about Scott. We're proud to have him as part of our team, and we're glad that he was able to make your car-buying experience so enjoyable. Thank you again for your business and for taking the time to share your review.

Best Regards,
Erin

Rated 5 out of 5 stars

First Class Service

Absolutely first class service from enquiry to sale and collection of vehicle supplied by Scott Arthur. Very supportive and helpful. Thank u so much.

October 30, 2024
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Lynn.

Thank you for your kind words about Scott and Specialist Cars Dacia! We're thrilled to hear that you had such a positive experience. It's great to know that Scott's support and helpfulness made your car-buying journey smooth and enjoyable. We hope you continue to enjoy your new vehicle!

Best Regards,
Erin

Rated 5 out of 5 stars

Had a great experience with Allan Bell…

Had a great experience with Allan Bell at Aberdeen branch, great communication and arranged for car to be transported to Stirling branch to make an easier pick up for me. Very pleased with car.

October 30, 2024
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

We're so glad to hear that you had a great experience with Allan! It's wonderful to know that he was helpful and accommodating in arranging the car transport to Stirling. Thank you for sharing your kind words and for choosing Specialist Cars Dacia.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

Pleasure to deal with and wasn’t pushy and was helpful and excellent service

October 3, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning Claire,

We're delighted to hear that you had a positive experience and that you enjoyed the service provided to you at our Dacia Dealership. Your feedback is invaluable to us as we strive to provide exceptional service.

We look forward to seeing you again at Specialist Cars Dacia.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Scott was very easy to deal with

Scott was very easy to deal with, attentive and courteous at all times. No complaints whatsoever!

September 26, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, David.

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Scott. Please don't hesitate to get in touch if you require any further assistance.

Best Regards,
Erin

Rated 3 out of 5 stars

Helpful and considerate

I had initial concerns, following my cars MOT and service, with mis-information and the like but following discussions with Paul, the manager, I was delighted with how the John Clark group handled my situation and were both keen to help and kept me informed of changing circumstances relating to supply chain complications.

My experience with Paul has been brilliant and I can't thank him enough for his empathy, understanding and actions to help me out.

September 5, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, David.

Thank you for taking the time to share your experience with us. We're glad to hear that Paul was able to address your initial concerns and provide the helpful service you needed. We appreciate your kind words about him and his team.

We understand that supply chain issues can b e frustrating, and we're committed to keeping our customers informed throughout the process. We're pleased that Paul was able to provide you with the support and understanding you needed.

Thank you again for your feedback.

Best Regards,
Erin

Rated 5 out of 5 stars

New Duster!

Scott Arthur helped us through the whole process and was extremely polite and knowledgeable.

September 17, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

Thank you for your wonderful feedback. We’re delighted to hear that Scott was able to assist you with the purchase of your new Duster. We hope you're loving your new car!

If you have any questions or need further assistance, don’t hesitate to reach out.

Best Regards,
Erin

Rated 5 out of 5 stars

Great service

Great service would definitely recommend

September 16, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Craig

Thank you for your kind words! We're delighted to hear that you had a positive experience. Your recommendation means a lot to us. We look forward to serving you again in the future!

Best Regards,
Erin

Rated 5 out of 5 stars

Good service

Good service
Scott salesman
Friendly and helpful

September 13, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Vincent

Thank you for your positive feedback about Scott! We're delighted to hear that you had a great experience at our Dacia dealership. Our team is committed to providing excellent customer service, and we're glad that Scott was able to meet your needs. Thank you for choosing Specialist Cars Dacia.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience all round

I was buying long distance and Allan couldn’t have been more helpful. I traded in for a new car and the process was very smooth with a lovely friendly service from everyone in the garage.

September 6, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Kirsty

Thank you for your kind words about Allan and the team at our garage! We're thrilled to hear that you had a positive experience purchasing your new car, especially considering the long-distance nature of the transaction. We hope you're loving your new car and that it meets all your expectations.

Please don't hesitate to contact us if you have any questions or need further assistance.

Best Regards,
Erin

Rated 5 out of 5 stars

East and hassle free

Really easy, helpful and straightforward. Not super "salesy", kept me up to date with everything that was happening. Car delivered on time with no problems, delighted with the service. :)

September 3, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Fiona

Thank you for your positive feedback! We're thrilled to hear that you had a positive experience with our team at Specialist Cars Dacia. We appreciate you taking the time to share your experience.

We are delighted that you are happy with your new car.

Best Regards,
Erin

Rated 5 out of 5 stars

Pleasant dealing with Aiden

Pleasant dealing with Aiden. Relaxed manner

August 31, 2024
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good afternoon, Jason

Thank you for taking the time to leave a review. It’s great to hear that you had a positive experience dealing with Aiden. We appreciate your business and hope to see you again soon.

Best regards,
Erin

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