Thanks to Scott at Dacia Aberdeen. I bought my new Duster and had it delivered in just 4 days. He had the right approach and great attitude with care consideration and attention to detail. After s... See more
Company replied
Location
Switch locationAbbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... See more
Company replied
Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... See more
Company replied
your salesman James Westwater was very helpful in the purchase of my new Dacia where everything went smoothly.On the day of collection i was given a good crash course on every aspect of the new car w... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom
- 01224 677800
4.6
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was excellent from…
Customer service was excellent from first visit until we picked up
Our new car, after sales never let us down either
February 22, 2024
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Alexander,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Positive and friendly experience from…
Positive and friendly experience from Scott
March 17, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Zann,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Excellent service
From the moment I decided to test drive a Dacia Sandero to actually purchasing a new one with '24 plates', I have received excellent service from the team at Dacia Aberdeen, in particular from Scott Arthur. Scott has throughout this time worked hard to help me find the 'right' car and has provided a service which could not be bettered.
March 1, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Afternoon Nigel,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Scott Arthur was fab in Aberdeen at…
Scott Arthur was fab in Aberdeen at helping us out.
March 9, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the team at Dacia Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Quick efficient friendly service
Quick efficient friendly service
1 star off only cos wasn't initially told that Saturday car service was possible, however a courtesy car would have been available if I had went for a day during the week so all round good service.
February 18, 2024
Reply from John Clark Motor Group - John Clark Dacia
Good Morning,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Overall experience was very poor
Overall experience was very poor. Repair took a long-time. Seemed disorganised and no information.
January 22, 2024
Reply from John Clark Motor Group - John Clark Dacia
Abz, thank you for taking the time to leave us feedback about your experience with us.
We would like to have a better understanding about your experience. Please reach out to us at 01224 677800 at your earliest convenience and we will do our best to resolve this with you.
James Allan was absolutely fantastic
James Allan was absolutely fantastic, friendly and professional throughout the whole process.
Got us the best possible deal.
Great asset to the company
February 10, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Hamish,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Waiting for parts/communication
We are STILL waiting for an essential part for our car to arrive. The car was pulled in to get work done on something that was still under guarantee. They identified this part was needed but to date it’s still not arrived. I continually call to chase this up (they don’t phone me) to be told it’s still on order. They are not doing anything to put pressure on this or seeing if they can get from somewhere else. Terrible communication.
December 22, 2023
Reply from John Clark Motor Group - John Clark Dacia
Hi Ms Bruce, thank you for taking the time to provide feedback regarding your experience with us.
We apologise that we have not met your expectations on this occasion and we understand your frustration regarding the lack of information provided. While we strive to be as informative as possible at all times, we primarily rely on information supplied directly from the manufacturer.
We believe that someone from our team has reached out to discuss this matter with you. However, if you have any outstanding queries or require further assistance, please do not hesitate to contact us directly on 01224 677800.
Kind regards,
Hayley Ironside
Senior Service Advisor
Absolutely great service
Absolutely great service, super quick response to phone calls and emails. Very helpful and answered any questions promptly. Scott Arthur was absolutely great and would highly recommend. First class service.
January 18, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Afternoon Kiaran,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then plea se do not hesitate to contact us.
Kind Regards,
Eva
Stuart at John Clark Motor Group was…
Stuart at John Clark Motor Group was extremely helpful in purchasing my car. Gave me loads of time and answered all my questions. Great service!
January 14, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Gillian,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then pleas e do not hesitate to contact us.
Kind Regards,
Eva
My Duster's MOT
Had my car's MOT done recently and it was a great service. Waited whilst it was done and it passed. No advisories but was helpfully advised to watch my back tyres.
December 29, 2023
Reply from John Clark Motor Group - John Clark Dacia
Good Afternoon Glenda,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then plea se do not hesitate to contact us.
Kind Regards,
Eva
Scott Arthur
January 8, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Sid,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Friendly and professional
Friendly and professional
Good service helped me by organising as quick as possible
January 5, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Gail,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please d o not hesitate to contact us.
Kind Regards,
Eva
Dacia experience Specialist cars Aberdeen
Excellent and glitch free handover of old Dacia Duster and pick up of New one. All done and dusted in an hour aided
By sales rep Scott Arthur .
December 12, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Afternoon Donald,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
We had a great experience buying our…
We had a great experience buying our new family car. Scott was very helpful and accomodating throughout the whole process.
October 21, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Conor,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Scott Arthur was a pleasure to deal…
Scott Arthur was a pleasure to deal with. Bought the vehicle from Fife and his communication was tremendous thoughout, giving me the confidence to purchase from afar.
November 27, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Mark,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Scott Arthur made everything simple and…
Scott Arthur made everything simple and a pleasure to deal with.
November 25, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Paul,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Great service from Scott.
Great service from Scott.
Explained everything perfectly & made me feel at ease during the test drive.
Thank you so much.
November 24, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Gillian,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Excellent service
Excellent service, extremely helpful. Would highly recommend!
November 24, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Good Morning Jennifer,
Many thanks for your recent review regarding your experience of dealing with our Dacia business in Aberdeen. We are delighted that your experience has been such a positive one and that our Dacia Team was able to assist you.
If we can be of assistance in the future, then please do not hesitate to contact us.
Kind Regards,
Eva
Friendly and informative service
Friendly and informative service, thanks to Scott for all his help and assistance with getting the new car.
November 20, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Dacia
Hi Hannah, thank you so much for your positive comments about your experience at Specialist Cars Dacia!
I will ensure your feedback is passed along to Scott and the team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help.
Kind regards,
Ryan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.