John Clark Motor Group - John Clark SEAT Aberdeen Reviews 

113
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TrustScore 4.5 out of 5

4.5

Craigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, Scotland, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Daughters 1st car It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process spe... See more

Rated 5 out of 5 stars

Absolutely first class service from salesman from start to finish. He was helpful and informed me all the way. I would highly recommend John Clark Seat Aberdeen to all.

Rated 2 out of 5 stars

Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell c... See more

Rated 5 out of 5 stars

Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purch... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Motorcycle Dealer
  7. Used Car Dealer

Written by the company

John Clark SEAT Aberdeen, part of the well-known John Clark Motor Group is located on the south side of the city on Craigshaw Road, West Tullos Industrial Estate. Whether you are a new or returning customer, we are happy to welcome you to our fully-equipped showroom in Aberdeen. We have a full range of New and Approved Used SEAT and SEAT Cupra cars in stock to test drive. If you are looking for a SEAT car to serve your business, our award-winning SEAT corporate service will help you choose, buy and maintain your fleet whether it’s a small business or a large corporate fleet. Visit our SEAT dealer in Aberdeen today and begin your SEAT journey, we are open seven days a week for your convenience.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Scotland, United Kingdom

  • 01224 402960

4.5

Excellent

TrustScore 4.5 out of 5

113 reviews

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1-star

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4.5

All reviews

(113)

1,989 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daughters 1st car

Daughters 1st car

It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process special

September 30, 2026
Rated 4 out of 5 stars

Was happy with the way buying the car…

Was happy with the way buying the car was handled nothing was a problem was a bit disappointed that the car had not been cleaned to a higher standard for picking up inside carpets little dirty outside inside the alloy wheels hadn’t even been tried to be cleaned

September 17, 2026
Rated 2 out of 5 stars

There's better dealerships out there

Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell car elsewhere and come back and buy theirs, em no thanks! Unprofessional service knowing they over charge cars and offer less than what yours is worth. Will not return to John clark seat in the future for any more cars or repairs, definitly worth the travel elsewhere for the extra 1.5k on part exchange value. Found same car less miles and cheaper by 1k, so 2 stars for saving me 2.5k.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic all round experience, I would buy from Thor again.

Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purchase over local Tayside dealers. The part exchange, purchase and drive away experience was perfect and probably the best I have had for a long time. I would buy from Thor again without issue.

April 13, 2026
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Thank you for the fantastic 5-star review! We're delighted to hear you had such a fantastic all-round experience with John Clark Holdings.

It’s wonderful to know Thor Standen provided such excellent service throughout the purchase of your daughter’s pre-registered SEAT Ibiza and has continued to support you after the sale as well.
We’re especially pleased to hear the part exchange, purchase and handover process was seamless and stood out as one of the best experiences you’ve had in a long time. Your kind words and recommendation really mean a lot to Thor and the wider team.

Thank you again for choosing John Clark Holdings, and we hope your daughter enjoys her new SEAT Ibiza!

Lesley

Rated 5 out of 5 stars

Seat Ibiza Purchase

I purchased a used Seat Ibiza from John Clark Seat recently and was very impressed with the service I received from Thor Standen. All the electronic paperwork was handled efficiently and the car was well presented when I picked it up. Great experience 👍

April 1, 2026
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Thor and the management team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Thanks to Kabir for making the car…

Thanks to Kabir for making the car buying process quick and efficient! He was transparent regarding pricing, fast, friendly and professional.

March 26, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Kabir and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very satisfied customer

Friendly, professional, patient. Understood my needs and my budget, got a great deal. No gimmicks, no hard sell. Everything was clearly explained and stress free

March 21, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Kabir was exceptionally helpful

Kabir was exceptionally helpful, providing comprehensive information about the car and making the purchase a seamless experience.

March 21, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kabir and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Was very satisfied with the experience…

Was very satisfied with the experience they kept in touch and was updated on an ongoing basis on each step till delivery/collection. Very happy with my new car and service received from salesman Kabir

March 7, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kabir and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 1 out of 5 stars

not happy

I agreed a deal for my car on the 20/01/26.This price included a settlement figure for the car I was trading in obtained from seat financial services.The next direct debit for the old car was due on the 01/02/26 and this was paid by me as the new car had not arrived.This had happened with previous cars I have purchased and ,when the dealer settled the old car, I was refunded the over payment by the financial services company.I picked up my new car on 20/02/26 and expected the over payment to be refunded in due course as had happened with other cars .On this occasion however,unknown to me, John Clark Seat had submitted a further settlement request to Seat FS which was obviously smaller as I had paid the direct debit on 01/02/26.I therefore paid £260 more than agreed and this was pocketed by John Clark.I don't know whether this is legal or not however it is not a reasonable way to treat customers particularly as we have purchased three cars from the John Clark Group in the last 5 years.

February 22, 2026
Rated 5 out of 5 stars

Straightforward process and a pleasure…

Straightforward process and a pleasure to deal with Liam.

February 24, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Liam and the management team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 4 out of 5 stars

Staff were friendly and helpful and…

Staff were friendly and helpful and when we collect car they showed us how everything worked

February 21, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Friendly, informative, quick process

Got everything sorted for me and answered any questions along the way. Made something I thought was going to be stressful very quick and easy. Thank you!

February 9, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Online purchase of new vehicle…

Online purchase of new vehicle completed without any hassle and kept fully informed of progress. Collection and handover on day of delivery was completed on arrival with no delay and helpful assistance. Everything worked as promised and entirely satisfied with service.

January 31, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Thank you

All our questions were answered with patience and professionalism. Special thanks to Kabir for taking the time to set things up in the new car including my child's car seat. So far, a very good experience.

January 31, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Kabir and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

The whole process was five stars from…

The whole process was five stars from start to finish. The seller was very kind and knowledgeable in what he does.

January 23, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Great service

Great service

January 15, 2026
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning, Marie.

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

The staff particularly kevin went out…

The staff particularly kevin went out of their way to assist and explain every query i had overall great service

December 2, 2025
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kevin and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

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