John Clark Motor Group - John Clark SEAT Dundee Reviews 

157
TrustScore 4.5 out of 5

4.7

Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I'm delighted with the service I received from John Clark, Dundee, while purchasing our new Cupra Born. In our experience the staff were friendly, knowledgeable and professional, and the deal... See more

Rated 2 out of 5 stars

Was told the car I bought was going to be valeted before I collected but when I picked it up I found that the car was filthy and hadn’t been properly cleaned so I had to deep clean it myself, also sol... See more

Rated 5 out of 5 stars

Stuart was absolutely brilliant, he walked me through every step with great patience and clarity. Made the experience very enjoyable rather than stressful. He took the time to answer every single one... See more

Company replied

Rated 5 out of 5 stars

Thank you to the group for providing excellent facilities for shopping for a car. A comfortable space to be in. Stuart Jack was excellent at explaining all our financial options and information abo... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Welcome to John Clark SEAT Dundee, is proud to be part of the established John Clark Motor Group. Visit our Dundee dealership today and take advantage of incredible deals on new and used cars, aftersales services, business and motability. We aim to deliver a premium level of service and driving experience. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away. Come and visit us today and our friendly staff will be on hand to answer all your questions and organise a test drive in a new SEAT. You can have a closer look at our full range of new SEAT, as well as the constantly changing selection of Approved Used SEAT cars available, constantly being updated so you receive the best deals and prices.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, United Kingdom

  • 01382 619500

4.7

Excellent

TrustScore 4.5 out of 5

157 reviews

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4.7

All reviews

(157)

2,035 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

Pleasant, helpful staff, easy to book and work carried out effectively on the day agreed. Also, premises are easy to reach by public transport which is helpful for dropping off / picking up

March 5, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Lis,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Great Customer Service

Staff always friendly and helpful at Specialist Cars SEAT Dundee.
Car booked in for a Service and MOT on a date to suit us. A replacement part was required, but this was under warranty. Had the use of a courtesy car.

February 19, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Scottie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Excellent experience from start to finish

Just had an excellent experience in buying my used 21 plate Seat Arona. A big shout out to Joe Lundie for his polite & considerate help throughout the process. And his manager Heather Dalan. Thanks!

March 8, 2024
Unprompted review
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Pamela,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Although I waited 3 months for new key…

Although I waited 3 months for new key from manufacturer
The customer service staff were excellent in keeping me informed and phoned me ASAP when key arrived
Thank you

February 26, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Rosemarie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,

Eva

Rated 4 out of 5 stars

The service at Specialist Cars from…

The service at Specialist Cars from colleagues was excellent just let down by the over crowding at site for parking and browsing used cars

March 1, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Andrew,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,

Eva

Rated 5 out of 5 stars

Helpful staff

Good service

February 20, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Jordan,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars SEAT Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,

Eva

Rated 5 out of 5 stars

Seat dundee

Joe made the whole experience hassle free very friendly and would highly recommend you go get your new or used car from seat dundee

February 15, 2024
Unprompted review
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at Specialist Cars SEAT Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,

Eva

Rated 5 out of 5 stars

Happy Customer - SEAT Dundee

Joe at SEAT Dundee was extremely helpful when buying my used car. I had a vehicle in mind and was recommended to test drive another to help me decide which would suit my needs and comfort best. Needless to say, Joe’s suggestion was perfect for me. The sale was hassle-free and efficient and the staff could not have been nicer.

February 3, 2024
Unprompted review
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Afternoon Wendy,

Many thanks for your review and feedback, which I will ensure is passed on to Joe and the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Good personal service all through.

Same salesperson throughout buyingExperience, answered all my questions.

January 19, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Monica,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Honest, friendly and professional customer service

Joe helped us when choosing a new car. He was friendly and professional at all times. Not pushy in the slightest. We had a really positive experience and this is thanks to Joe. He came with me on a test drive and it was great having him sit alongside me guiding me on how to drive an automatic after driving a manual car for so long. He was patient and took time to show me the controls etc. Heather was friendly, professional and a great help too.

February 22, 2024
Unprompted review
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Afternoon Angie,

Many thanks for your review and feedback, which I will ensure is passed on to Joe and the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Professional

Timely, professional service.

February 12, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Friendly staff make this branch good…

Friendly staff make this branch good for me to deal with Sarah Easton is always very helpful any time I’ve had to book in.

January 30, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Afternoon Angie,

Many thanks for your review and feedback, which I will ensure is passed on to Sarah and the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

All good ..

All good ... 5 stars for sure

February 8, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Marion,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Eventually when the car arrived 9…

Eventually when the car arrived 9 months after ordering, it was supposed to be 5 months the sales team were very efficient and handled the whole process very professionally.
The delay was no fault of the dealer, but was kept informed of the delays and new expected delivery.

January 19, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Alistair,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Pleasant experience at reception

Pleasant experience at reception. Service carried out on time and professionally. In all, a great experience.

February 2, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning James,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 3 out of 5 stars

Good work when it was finally done but…

Good work when it was finally done but time they took was ages,, almost 2 months to get a rear spring fixed. supply issues..?

January 27, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Hi Mr Davidson,

Thank you for taking the time to send us a review. We are sorry to hear that there was a delay on one of the parts your vehicle required. Unfortunately, we have no control over our external suppliers stock levels but we do apologise for any inconvenience this caused you.

Kind regards,
Kate
John Clark Motor Group

Rated 5 out of 5 stars

Ease of booking and politeness of assitant.

Ease of booking and politeness

February 8, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Frank,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Great customer service

Good communication. A special thank you to Sarah who was very helpful.

February 6, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Michelle,

Many thanks for your review and feedback, which I will ensure is passed on to Sarah and the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Service was efficient

Service was efficient. Appreciated the valet. Staff were attentive and helpful when I had a coughing episode
Only negative was I would like my brake/parking brake to be left how it was when I dropped the car off.

January 18, 2024
John Clark Motor Group - John Clark SEAT Dundee logo

Reply from John Clark Motor Group - John Clark SEAT Dundee

Good Morning Anne,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

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