John Clark Motor Group - John Clark Select Stirling Reviews 

436
TrustScore 4.5 out of 5

4.4

Glasgow Road, Whins of Milton, FK7 8HQ Stirling, GB


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Rated 5 out of 5 stars

Bought a V90 Cross Country from John Clark Select (Stirling) last month. The service from the salesman Toby Beesley was fantastic throughout the entire process. Really professional and attentive serv... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Deepal S07 with the help and assistance of Louise. Service and knowledge were first class, would thoroughly recommend.

Rated 5 out of 5 stars

I had a really good experience at John Clark Motor Group when buying my Hyundai Tuscon mainly due to the salesman Chris Thomson who was very personable and happy to accommodate me when viewing, test d... See more

Company replied

Rated 5 out of 5 stars

Would just like the thank Chris and the team at John-Clark for their service 5 stars !! Collected my new RS5 for Chris on Saturday we made the journey up from Newcastle and to say the least the tr... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Select Stirling is proudly represented by the family run and owned John Clark Motor Group. Our used car dealership is located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, and is brimming with a fantastic range of used cars which are competitively priced. At John Clark Select Stirling you can discover a comprehensive range of used cars for sale from top brands including BMW, Renault, Ford, Mercedes, Land Rover, Audi, MINI, Toyota and many more. With our ever-changing selection of used car offers you will find the best used car deals at JC Select Stirling, which offer incredible value for money. Better yet, you are sure to drive away from our used car showroom in Stirling with complete confidence in your recently purchased second hand model, as every used car is thoroughly checked by our highly skilled technicians. JC Select is truly the best place to buy a used car in Scotland.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Glasgow Road, Whins of Milton, FK7 8HQ, Stirling, United Kingdom

  • 01786 236 333

4.4

Excellent

TrustScore 4.5 out of 5

436 reviews

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4.4

All reviews

(436)

2,438 reviews in the last 12 months

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Rated 5 out of 5 stars

Was a great experience from start to…

Was a great experience from start to finish. Nothing was rushed we took as long as we needed to pick out our new car

February 15, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Fantastic service from Chris

Fantastic service from Chris. Made the whole process smooth from start to finish and I walked away very happy with a new car!

February 19, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at Select Stirling. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Recently purchased my first Mercedes…

Recently purchased my first Mercedes from John Clark with Chris, he made it very quick and easy to test drive and was able to relieve any doubts I had about the car. Would highly recommend JC select Stirling

February 17, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Great service from Gordon!

Just purchased a Tiguan from John Clark Select Stirling with the help of Gordon. Great service from start to finish as he made the process speedy and seamless. Would definitely recommend and will be back in the future! :)

February 14, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 4 out of 5 stars

Excellent customer service from Chris

Excellent customer service from Chris. My Audi was in tip top condition when I picked up. Would have been 5 stars however no SD card with the car however this was not hidden as Chris explained this in the promo video

January 29, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at Select Stirling. We are delighted that your experience has been a positive one. Kind Regards John

Rated 5 out of 5 stars

Fantastic service

I was treated with respect, listened to, Chris made every effort to leave me feeling that I had a great deal, a great car, he provided fast answers to any questions and handed over a car that I had confidence in with all my questions addressed and a full tank of petrol! :)

January 30, 2026
Unprompted review
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Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards

John

Rated 5 out of 5 stars

New car

I had an excellent experience buying a car from Chris Thomson at John Clark Stirling. It was seamless from start to finish and Chris was so helpful and knowledgeable.
I would highly recommend buying a car from John Clark Stirling, especially from Chris Thomson

February 2, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at Select Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Chris made the experience of buying my…

Chris made the experience of buying my first car in 20 years a very pleasant one. Would definitely recommend!

January 29, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at Select Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

1st Time Purchase

Great service from Chris T at John Clark Select. Chris was quick to take videos of the car and to answer any questions we had. Would recommend 👍

January 29, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at John Clark Select. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Great Service

I bought my car from Chris at the Stirling branch. Super knowledgeable and friendly and a pleasure to buy a car from.

January 26, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at John Clark Stirling. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 1 out of 5 stars

Rude, unhelpful and 0 customer service

Purchased a car back in October 2025. Enquired about the car initially and I missed a call from them due to being at work. I called back, and got greeted with ‘great’ customer service with a guy sighing at me. I should have took my custom elsewhere after this.

I travelled down to Stirling (2 hour journey) to collect the car after I was told it was ready. When I arrived in Stirling I was then informed the garage did not have the V5 and also the car was waiting on a tyre. After waiting around for 4+ hours, this was finally resolved and I was on my way home.

After a few days of owning the car, I noticed multiple rattles throughout the vehicle, the passenger electric wing mirror not folding in, and after a couple of weeks, the oil level sensor light appeared on and after investigation the engine oil level was very low. I re-topped up the oil and I reported the rattles and wing mirror to the garage along with video evidence of the rattles. I was told this was going to be forwarded on to the workshop to investigate. While I was waiting to hear back, a few more weeks had passed, and again the oil level sensor light appeared on and the engine oil level was very low. This happened a further time and I reported this to the garage around Xmas time. They advised to bring the car back down ASAP to the garage in Stirling which I did.

I was given a loan car until the issues could be resolved and at the time I was advised my car would be dropped back off to me when resolved. A few weeks passed with almost no contact from the garage. When they did call me back, I believe it was someone from the workshop who I spoke to and he advised me they could not locate or replicate my issues. I didn’t believe this to be a satisfactory response so again the car went back into the workshop.

Almost another week had elapsed, until I heard anything from the garage again. When I did hear anything I was again advised, no issues could be found. I accepted to take car back, to test and I asked when the car could be dropped off to me as previously advised. The guy on the phone told me that the garage does not do this and I’ll need to collect.

I have called multiple times to arrange this collection but nobody seems to physically speak to anyone else in this garage, everything appears to be done by email so I am now left in the dark as to when I can collect.

Everytime I have called I have been dealt with completely unsatisfactory and appalling customer service. Majority of people I have spoke to at John Clark Select Stirling are very unhelpful and very rude. Will definitely not be using this company again, they completely give John Clark a bad name.

If the issues I have reported have not been resolved I will be contacting my finance company.

January 22, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Dear Mr Grant, we’re very sorry to read about your experience and the frustration this has caused.
This is not the level of service we expect, particularly regarding communication, the delays at collection, and the ongoing concerns you’ve raised about the vehicle. We also take your feedback about customer service very seriously.
Please contact our Customer Experience Team via the link below so that a senior member of the team can review your case fully and work towards a resolution as quickly as possible. Kind regards, Chloe.

Contact Us- https://www.john-clark.co.uk/jc-select/customer-experience/enquiry/

Rated 5 out of 5 stars

Just bought my new bmw 2 series from…

Just bought my new bmw 2 series from Chris at John Clark, brilliant service speedy from start to finish and a smooth process. Couldn’t ask for it any better would 100% recommend buying from here.

January 17, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Excellent service from Chris Thomson @…

Excellent service from Chris Thomson @ John Clark Stirling .This is my second car I have bought from Chris and his customer service is excellent. I would recommend buying your next car from Chris

January 15, 2026
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Margaret.

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience

Great experience with Christopher at John Clark Select Stirling. Car purchase was smooth and seam free, communication great. No problems at all. Many thanks.

December 20, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Gillian.

Many thanks for your review and feedback, which I will ensure is passed on to Christopher and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service.

Excellent service.
From the point of contact until even after we picked up the car, the service was fantastic. Chris was really helpful and kept us up to date at each point. There was a couple of wee bits needing fixed on the car which was done straight away, without any hassle before we got the car.
Highly recommend.

December 11, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Vicky.

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great Experience

I contacted the dealership through an ad on auto trader. I got a quick response from Chris and a video of the car. The whole process was seamless and communication from Chris was good. I had a private reg on my old car, Chris dealt with all the DVLA admin. Friendly no pressure sale which was hassle free. Recommend

December 17, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Stephanie.

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Working with Chris was very easy great…

Working with Chris was very easy great salesman.had everything ready for me when I came in,all done in less than half an hour.

December 17, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Ross.

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

This a is the second car I’ve bought

This a is the second car I’ve bought from John Clark. I would recommend them Peace of mind when buying from start to end . I got a ford kuga drives like a dream . Also 12 months warranty is great and great standards are set to a quality car and customer care .

Thank you John Clark team . Stirling 🙏

December 16, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Richard.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Select Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

5th time buying!

Deal with Chris and the guys over multiple cars
Brilliant service - see you all again

December 15, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Stress free experience of buying a new family car.

I had a really good experience at John Clark Motor Group when buying my Hyundai Tuscon mainly due to the salesman Chris Thomson who was very personable and happy to accommodate me when viewing, test driving and eventually buying a car. It was a stress free experience and I'm happy with my purchase. Chris even picked me up at the local train station after a I traveled through to pick up the car. This was really going above and beyond of what I would normally expect.

December 13, 2025
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to Chris and the management team at JC Select Stirling. We are delighted that your experience has been a positive one. Kind Regards, Lisa

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