John Clark Motor Group - John Clark Select Stirling Reviews 

437
TrustScore 4.5 out of 5

4.4

Glasgow Road, Whins of Milton, FK7 8HQ Stirling, GB


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Rated 5 out of 5 stars

Bought a V90 Cross Country from John Clark Select (Stirling) last month. The service from the salesman Toby Beesley was fantastic throughout the entire process. Really professional and attentive serv... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Deepal S07 with the help and assistance of Louise. Service and knowledge were first class, would thoroughly recommend.

Company replied

Rated 5 out of 5 stars

I had a really good experience at John Clark Motor Group when buying my Hyundai Tuscon mainly due to the salesman Chris Thomson who was very personable and happy to accommodate me when viewing, test d... See more

Company replied

Rated 5 out of 5 stars

Would just like the thank Chris and the team at John-Clark for their service 5 stars !! Collected my new RS5 for Chris on Saturday we made the journey up from Newcastle and to say the least the tr... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Select Stirling is proudly represented by the family run and owned John Clark Motor Group. Our used car dealership is located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, and is brimming with a fantastic range of used cars which are competitively priced. At John Clark Select Stirling you can discover a comprehensive range of used cars for sale from top brands including BMW, Renault, Ford, Mercedes, Land Rover, Audi, MINI, Toyota and many more. With our ever-changing selection of used car offers you will find the best used car deals at JC Select Stirling, which offer incredible value for money. Better yet, you are sure to drive away from our used car showroom in Stirling with complete confidence in your recently purchased second hand model, as every used car is thoroughly checked by our highly skilled technicians. JC Select is truly the best place to buy a used car in Scotland.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Glasgow Road, Whins of Milton, FK7 8HQ, Stirling, United Kingdom

  • 01786 236 333

4.4

Excellent

TrustScore 4.5 out of 5

437 reviews

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4.4

All reviews

(437)

2,444 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from the staff at…

Great service from the staff at stirling
Cameron was dealing with us
Professional and polite

August 1, 2024
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Glynis,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Thank you!!

A huge thank you to Gordon for making my new purchase so easy! Gordon was extremely polite and helpful - even giving us tips of places in Scotland. He made us feel extremely welcome and I am very grateful for all of the support!

July 31, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Becky,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Fantastic shopping experience

Just purchased a car from the Stirling Branch and have to say, what a fantastic experience from start to finish. Special mention to Gordon who was courteous, friendly and very professional.

We've had the car for nearly a week now and are delighted with every aspect. We did have an issue with a wheel which requires rebalancing , but this was promptly rectified with Gordon collecting personally from my place of work and returning the following day. Try and get Arnold Clark to do that!.

We would have no hesitation recommending John Clark Motors to family and friends and hope this review inspires and assures others

Well done Gordon and John Clark Motors

July 26, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Nick,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Big thanks to Cameron & Ramsay!

Cameron and Ramsay are super easy to deal with & kept me updated with what was needing done to my car and was done at a fantastic price. I managed to get it seen to within a week and repairs done within a few hours.

I have dealt with them a few times before and always have a great experience. Highly recommend and always recommend to family & friends!

July 30, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Eilidh,

Many thanks for your review and feedback, which I will ensure is passed on to Cameron, Ramsay and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Great experience Gordon was great and…

Great experience Gordon was great and made the process as easy as possible thumbs up 👍 thanks .

July 19, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Sharon,

Good Morning Eilidh,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Gordon was fantastic at his job I could…

Gordon was fantastic at his job I could not thank him enough and if I was to do this anymore I would always use select stirling
Many thanks
Mr craig whitham

July 25, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Craig,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Belfast to Stirling and back!

Dealt with Gordon - couldn’t fault it! Couldn’t get the car I wanted in NI, so had to travel further afield. Gordon was able to talk me through my options and all handled very professionally. I had no pressure put on me and I reserved the car online through their site. All very straightforward when my wife and I arrived. We were greated with refreshments after our 4.5hour journey and made feel welcome. Had our tax, change of keeper and new owner forms completed on site so had no reason to leave. All very professional and no fuss! Felt well looked after. Courtesy call the next day when we were back in Belfast was a nice touch. Well done Gordon and team!

July 18, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Francis,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Time to replace my much loved Audi A6…

Time to replace my much loved Audi A6 with an Audi Q5- and after a very disappointing level of professionalism with various Edinburgh dealers, I went with John Clark Motor Group; what a difference in attitude, so thanks to Gordon who made the process painless and actually enjoyable. Great level of service and knowledge and the Q5 was finished to a high standard. One happy customer! so thank you for the attention to detail and a stress-free experience.

July 19, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Kenneth,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

fantastic service

fantastic service, fantastic team, they explained everything, advised, helped, of course, after a week the car went crazy, all the lights came on I went back to the dealer, the car was repaired in a few hours, all the faults were eliminated, I am really very satisfied

July 19, 2024
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Agnieszka,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Great car buying experience

Recently purchased a Tesla model 3 from John Clark Stirling. Chris was great throughout. Kept us updated on the process and was great to deal with. Car was presented in a great condition with new tyres all round. Would use John Clark again in future.

June 27, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Alasdair,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 2 out of 5 stars

Had a great buying experience

Had a great buying experience, I chose John Clark as worried about spending tens of thousands on a car and JK hit all the positives for a place to buy.
Unfortunately that’s when the customer service dropped. 7 weeks ago I picked up the car, had the windscreen replaced during the checks before they hand over the car but when I picked it up it had errors in the dash about Audi presense not working, after a bit of digging this is common after a screen replacement as needs the cameras etc re calibrated, so emailed my sales rep the same night. Constantly been chasing since, most of the time having to call after promising timescales but then nothing happening, due to holidays etc. last Wednesday was promised another call after they having to check with their manager when I can get booked in and still nothing. Was waiting for things like this to be fixed but now 7 or so weeks down the line with safety features not working on the car I feel now is the time to write the review as I cannot hand in heart recommend John Clark and after spending a considerable amount of money I would have thought these sort of things could be sorted in the matter of a week or so. Disappointed as the sales element was great but after service is terrible.

May 21, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Dear Paul,

Thank you for taking the time to share your experience with us. We are genuinely sorry to hear about the issues you've encountered with the post-purchase service, especially after such a positive buying experience.

Firstly, we apologise for the inconvenience and frustration caused by the delays in addressing the errors with your car's Audi pre-sense system. We understand how important these safety features are and how disappointing it is when expectations are not met.

Your feedback highlights areas where we need to improve, particularly in our communication and follow-up processes. We are currently reviewing your case to ensure that it is resolved as quickly as possible and to prevent such delays in the future.

Please contact our brand manager directly at steven.pillan@john-clark.co.uk.

We appreciate your patience and hope to regain your trust by providing the service you deserve.

Best regards,

Sara Lagerman

Rated 5 out of 5 stars

A very simple and straightforward…Ford s max st line

A very simple and straightforward transaction .
No high pressure sales pitch and a pleasant experience thank you Chris

June 22, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Afternoon Steve,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Good service. Good value

Bought a Qashqai from here this week. Great service from Chris -friendly and easy going, but made sure everything went through smoothly. The car was awaiting its final prep when we test drove it, and true to their word they replaced a few parts that needed changing before we collected it. We feel to have got a good deal. Would definitely recommend and use again.

July 1, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning E Thomas,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

One happy customer

I originally spoke with Gordon over the phone to save me time running out to Sterling from Glasgow & He gave me an approx cost for my trade in. When I did manage to see the new car it was Chris that I dealt with & everything went smoothly no pressure sale just let me take my time to look the car over & take it for a drive . As for the trade in, we agreed on a cost pretty much what Gordon had originally said. Thanks Chris for all your help & I'm really happy with the car

June 24, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Joe,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - car needed couple chip marks sorted and all was done in matter of days and all perfect when car collected - thanks Gordon for the smooth transaction and non pressure sale.

June 27, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Brooke,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Easy and efficient service

Easy and efficient service. I viewed a used car just as it arrived at the garage and it needed some bodywork cleaning up. When I collected it a week later it was immaculate.
Chris was very friendly and professional keeping me informed all throughout the purchase process.

June 24, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Glen,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Amazing Staff

Bought my first car here and Gordon couldn’t have been more helpful, he sorted everything out for me and was always there to help with any questions. Would definitely buy a car from here again!

June 20, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Ben,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Tesla

Was looking for an electric car, test drove a Tesla at the Stirling Branch, staff all very attentive, Cameron in particular was full of knowledge on the car I wanted to buy which allowed me to make an informed purchase! Cameron kept me up to date on the progress of my part exchange and when my car would be ready to collect. Fab customer service, will purchase from this branch again! thanks again guys!

June 19, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Steph,

Many thanks for your review and feedback, which I will ensure is passed on to Cameron and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Gordon was amazing

Gordon was amazing! Highly recommend.

June 18, 2024
Unprompted review
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Danielle,

Many thanks for your review and feedback, which I will ensure is passed on to Gordon and the management team at JC Select Stirling.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Rated 5 out of 5 stars

Brilliant service

Brilliant service, good communication Jack was brilliant with us.

May 21, 2024
John Clark Motor Group - John Clark Select Stirling logo

Reply from John Clark Motor Group - John Clark Select Stirling

Good Morning Ben,

Many thanks for your review and feedback, which I will ensure is passed on to Jack and the management team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

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