Car is lovely despite being a higher spec than I asked for. Pre purchase I was told that my new car would be delivered to my house. On purchase, delivery plans went from delivery to house by member... See more
Location
Switch locationCraigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more
We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and... See more
Company replied
We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to f... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.
John Clark Motor Group
Written by the company

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Contact info
Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom
- 01224 384000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The explanation of everything that Olaf…
The explanation of everything that Olaf provided us with made our experience enjoyable. Thank you.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
From the very start Adam the salesman…
From the very start Adam the salesman did everything from start to finish ,the car I wanted was out as a courtesy car but arranged when it came back in for me to see it.so went out on a test drive car was great so bought,like I said at the start Adam was great handover was good so very happy with car.
👍👍👍

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Good choice of cars helpful and…
Good choice of cars helpful and friendly sales person

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Rude salesman
Rude salesman. Had to pay for car before I’d even seen it. Problems with car which vw says is inherent to troc.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Everything went well
Everything went well, all explained and process for delivery was extremely smooth.well done

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
I found buying my new car really easy
I found buying my new car really easy. Staff were really nice and easy to deal with.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Fantastic service from the Sales Team
Fantastic service from the Sales Team, Steve and Tom. Made my new car purchase a pleasurable experience and did everything they could for me. Very happy indeed.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Very easy and relaxed change of…
Very easy and relaxed change of vehicle. No pressure whatsoever

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Great customer service from start to…
Great customer service from start to finish, no pressure from sales

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Selling and buying car went smoothly
Selling and buying car went smoothly. Information readily available.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Polite
Polite, professional, didn't feel pressure to buy. Very happy with the car I bought.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Returning Aberdeen VW Customer
Mark was professional, knowledgeable, and a pleasure to deal with from start to finish. I came in interested in the Tiago, and he took the time to talk me through everything clearly and confidently. As a returning VW customer, I really appreciated the way he recognised and valued that loyalty. The whole process was smooth, efficient, and enjoyable — a genuinely first-class experience.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Dealt with professionally and…
Dealt with professionally and courteously throughout my vehicle service with front of house servicing staff, kept up to date with proceedings, received video of health check on vehicle, Very happy with John Clark vw servicing Aberdeen.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
Helpful and friendly

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
All went well
All went well, reception quick, courtesy car good and all work finished on time and at cost.

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







