John Clark Motor Group - John Clark Volkswagen Aberdeen Reviews 

901
TrustScore 5 out of 5

4.8

Craigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Car is lovely despite being a higher spec than I asked for. Pre purchase I was told that my new car would be delivered to my house. On purchase, delivery plans went from delivery to house by member... See more

Rated 5 out of 5 stars

Stephen M provided fantastic service all the way through including initial enquiry, arranging a test drive, ordering a vehicle and being updated throughout as well as managing to fit in handover at sh... See more

Rated 5 out of 5 stars

We purchased a VW Golf from yourselves, your sales agent Paul Hardy was very helpful in explaining everything about the car and helping with the whole process. He was very knowledgeable and polite and... See more

Company replied

Rated 5 out of 5 stars

We contacted John Clark Aberdeen on seeing a car advertised that interested us. We received a call back from Paul Hardy who was friendly knowledgable and a pleasure to business with from start to f... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, United Kingdom

  • 01224 384000

4.8

Excellent

TrustScore 5 out of 5

901 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.8

All reviews

(901)

2,071 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgable

Knowledgable, fair pricing. Willing to look at multiple options

December 13, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Scott.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Paul made the process very easy and…

Paul made the process very easy and understandable

December 13, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Arlene.

Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

My 1st volkswagon vehicle

I had a great experience buying my very first V.W.I chose a Polo Match from the off it was a warm welcome from the sales team I would highly recommend all paperwork test drive done in no time very happy with my purchase.

December 12, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, John.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Brilliant company

Brilliant company, streamline process and really helpful staff.

December 11, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Mrs Massie.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very professional from start to finish.

November 22, 2025
Unprompted review
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent customer service couldn’t be…

Excellent customer service couldn’t be more happy

December 2, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, Lisa

Rated 5 out of 5 stars

VW T-Cross

Very friendly and professional, would recommend and use in future.

November 30, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Highly recommend

I would like to thank Amy McKechnie at Dunfermline Branch for all her help in purchasing my new car.
She went above and beyond to make the process smooth and easy. So friendly when we first arrived.
Very knowledgeable. This is our third car from them and we highly recommend 5 stars 🌟

November 25, 2025
Unprompted review
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Amy and the management team at Specilaist Cars Volkswagen Dunfermline.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff. Second car from them and have had first class service both times.

November 30, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 4 out of 5 stars

Adam Svarek

Adam was helpful throughout our purchase. He answered our questions and explained everything.

November 30, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Very satisfied with quality service

Cannot fault used car exchange and purchase process from initial contact with Adam / Salesperson. Diligent, professional and patient, with no pressure to buy. Pleased with part-exchange cost, with warranty cover providing peace of mind. Would recommend John Clark VW Aberdeen without hesitation. Thank you Adam for excellent service.

November 30, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Really nice staff and very helpful

Really nice staff and very helpful. Easy process of getting a new car. Thanks to Gary and Steven.

November 22, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gary, Steven, and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

This was the perfect place for choosing my new car.

This was the perfect place for choosing my new car. Staff and atmosphere amazing. My salesman Mr Gary Brown was very knowledgeable and extremely easy to talk with. Nothing was too much trouble, indeed I’ve dealt with VW Aberdeen for many years now and will continue to do so in the future.

November 21, 2025
Unprompted review
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Andrew.

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

The team were really helpful and…

The team were really helpful and professional throughout my purchase . Steven Geddes and Gary were friendly and informative which helped seal the deal .

November 25, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Steven, Gary, and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

In a word ,Kosta

In a word ,Kosta . I have bought a few cars from you and have always dealt with Kosta .This time I requested to see him back in August when I were on the Scottish mainland ,and we agreed a deal on that viit . He has always been extremely helpful ,and the deals I have done with him have always given me a better exchange price than with your competitors .

November 17, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kosta and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Stephen Morison very helpful and…

Stephen Morison very helpful and nothing too much trouble for him

November 23, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Helpful Staff

A large selection of vehicles to choose from. Gary and Steve were both helpful and informative.

November 23, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Gary, Steve, and the management team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Service was very good

Service was very good, was given a very good price for my car given it's mechanical condition. Sales staff explained everything in easy to understand language.

November 22, 2025
John Clark Motor Group - John Clark Volkswagen Aberdeen logo

Reply from John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

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