Part exchanged my car with an Xc40 and the customer service delivered by Adam Cardy was second to none. He was very open and honest and explained everything clearly and made it so much easier than I e... See more
Company replied
Location
Switch locationJohn Clark Volvo Aberdeen, Balmoral Business Park, AB12 3JG Aberdeen, Scotland, GB
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Saw a super young salesman. Declan knew his products really well. He was friendly, but not in our faces, assessed our needs , very patient with our requirements for our dogs, didn’t try to oversell. C... See more
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Adam, the salesman, was very professional and knowledgeable about product he was selling and open to many questions on different models. Good range of vehicles/style to choose from - both to see in... See more
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The process was straightforward. I particularly enjoyed the personalised video messages sent by Adam throughout the sales process keeping me update. On handover date Adam made sure i got to site and... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
If you’re ready to discover more about the full range of new Volvo vehicles available at John Clark Volvo, or wish to learn about the selection of used models on our forecourt, getting in touch with our experienced team couldn’t be simpler. Alternatively, if you’d rather liaise with our teams before scheduling a visit, you can call on the number detailed or submit an online form. We always aim to reply to any enquiries as quickly as possible, so regardless of the time of day you contact us, we’ll be in touch to discuss your requirements without delay. Contact us today to learn more about the vehicle sales, special offers and aftersales services available through John Clark Volvo. Taking the first step towards investing in a high-quality new Volvo vehicle has never been so easy.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
John Clark Volvo Aberdeen, Balmoral Business Park, AB12 3JG, Aberdeen, Scotland, United Kingdom
- 01224 33 55 99
4.2
Great
169 reviews
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Helpful and respectful people to deal…
Helpful and respectful people to deal with.
Perhaps could have been clearer around the paintwork touch up repair process to manage expectations on bodywork finish - but I was happy with the car.
September 17, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Michael.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very simple and easy experience with…
Very simple and easy experience with Adam in Volvo Aberdeen. Professional & orgainised from start to finish
September 27, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, John.
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Happy with purchase of New Car
We responded to an email invitation and when we arrived at the dealership and was met by the salesperson (Adam) we did not feel pressurised into changing our car to a new one. We were given various options and chose the one that best suited us. After making the decision it was a seamless upgrade and the car was delivered before it's expected date. We are happy with our new car.
September 21, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Alison.
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Easy to deal with no problem everyone…
Easy to deal with no problem everyone was very helpful and informative everything went well would certainly recommend john Clark volvo to anyone
September 13, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Ian.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Bob and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
A first class service by all involved.
Had a visit to John Clark, Volvo Aberdeen yesterday for my yearly service and health check. Keys handed in at arranged time to the Service Supervisor and agreed work explained. Car was heading to the workshop as I left the premises.
Kept informed of progress by text & email. A first class service by all involved.
Many thanks.
September 15, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Afternoon, Mike.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Volvo EX30 Purchase
Just picked up our Volvo EX30 last week and very pleased with it. Noufal was very helpful and patient with us throughout the process.
Handover was good and useful update on the features of the EX30 we were not familiar with.
Unfortunately even after many attempts and support from a technical colleague they could not get the Digital Key function to work. We had to take the car without this feature but with assistance from our son quickly resolved the following day.
Overall very pleased with sales process (apart from lack of Digital Key setup) and all assistance and guidance from Noufal.
September 11, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Afternoon, Frank.
Many thanks for your review and feedback, which I will ensure is passed on to Noufal and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very professional
Very friendly helpfull staff .salesman was very patient . Had plenty of knowledge on the car .
September 14, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Afternoon, Alexander.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Adam Cardy made the process easy for…
Adam Cardy made the process easy for me. Nothing was too much trouble.
September 14, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Afternoon, Allan.
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service
Excellent experience, from the initial meeting where the vehicle was ordered, to the day of vehicle collection. Adam Cardy was very helpful, and all the documentation was ready on time.
I'd recommend John Clark - Volvo Aberdeen to anyone thinking of buying a Volvo.
September 10, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Many things but primarily the Vovlo…
Many things but primarily the Vovlo salesman, Adam Cardy. Very knowledgable and discussed all options in a manner that was easy to understand. Also assited in concluding the paperwork side providing his expertise. During the handover of our new car Adam ran through all the functions required making it easy to drive away with confidence.
Additionally, the showroom was extremely welcoming and clean and other staff very friendly.
A very pleaseurable experience. Thank you
September 10, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Gary.
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Good service when we purchased our car…
Good service when we purchased our car from start to finish. Many thanks to Adam for all his assistance.
September 10, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
First experience buying a car unseen…
First experience buying a car unseen but worked out well. Met Bob from Aberdeen with the car at the Edinburgh showroom and all went quickly and smoothly for the drive back to Newcastle. Thank you
September 2, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Helen.
Many thanks for your review and feedback, which I will ensure is passed on to Bob and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Purchased our 1st Volvo
Purchased our 1st Volvo. Helpful and friendly from start to finish
September 3, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Lisa.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very friendly .
Very friendly .
Lots of good information and advice given.
Our sometimes basic questions handled very patiently.
August 23, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Good proffesional sales work from adam…
Good proffesional sales work from adam ,no bull,just straight talking which is way i like it
August 23, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Brian.
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
OUTSTANDING SERVICE AT 'JOHN CLARKS'
From the moment I arrived at John Clarks, I received a very warm welcome from Adam, who was outstanding going through all the details of the car I reserved. He was also very helpful at advising around car tax, insurance, and number plate crossover, etc, which made my purchase flow with ease. I have already spoke to friends and family regarding the fantastic service I received at John Clarks Volvo Aberdeen and will continue to reccomend them in the future. I absolutely love my new Volvo. Thanks Martin.
August 31, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning, Martin.
Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Service was faultless up until sale…
Service was faultless up until sale of the vehicle. From then, it has been difficult to seek clarity on a few things and I am still currently waiting to hear about a problem with the car. I feel i should not have to keep chasing the manager for a response.
August 20, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Dear Rachel,
Thank you for your feedback. We’re very sorry to hear that after what started as a positive experience, you’ve been left feeling let down by the communication and delays in resolving the issue with your vehicle. You should not have to keep chasing for answers, and we completely understand your frustration.
Please be assured we are investigating this matter further so that it can be properly addressed. We appreciate you bringing this to our attention.
Many thanks,
Sara
Salesman Adam Carey was brilliant
Salesman Adam Carey was brilliant; very helpful and friendly, liked his banter as was manager Stuart Morrow who incidentally we bought our previous Volvo from when he was at Arnold Clark. Only disappointment was Volvo wouldn’t release the car when agreed as it was a showroom car, nothing to do with the dealership but worth waiting for.
July 12, 2025
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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