Part exchanged my car with an Xc40 and the customer service delivered by Adam Cardy was second to none. He was very open and honest and explained everything clearly and made it so much easier than I e... See more
Company replied
Location
Switch locationJohn Clark Volvo Aberdeen, Balmoral Business Park, AB12 3JG Aberdeen, Scotland, GB
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Saw a super young salesman. Declan knew his products really well. He was friendly, but not in our faces, assessed our needs , very patient with our requirements for our dogs, didn’t try to oversell. C... See more
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Adam, the salesman, was very professional and knowledgeable about product he was selling and open to many questions on different models. Good range of vehicles/style to choose from - both to see in... See more
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The process was straightforward. I particularly enjoyed the personalised video messages sent by Adam throughout the sales process keeping me update. On handover date Adam made sure i got to site and... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
If you’re ready to discover more about the full range of new Volvo vehicles available at John Clark Volvo, or wish to learn about the selection of used models on our forecourt, getting in touch with our experienced team couldn’t be simpler. Alternatively, if you’d rather liaise with our teams before scheduling a visit, you can call on the number detailed or submit an online form. We always aim to reply to any enquiries as quickly as possible, so regardless of the time of day you contact us, we’ll be in touch to discuss your requirements without delay. Contact us today to learn more about the vehicle sales, special offers and aftersales services available through John Clark Volvo. Taking the first step towards investing in a high-quality new Volvo vehicle has never been so easy.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
John Clark Volvo Aberdeen, Balmoral Business Park, AB12 3JG, Aberdeen, Scotland, United Kingdom
- 01224 33 55 99
4.2
Great
170 reviews
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Outstanding service from Volvo Aberdeen
We cannot thank Noufal enough for the exceptional service he provided in the purchase of our new car. From start to finish the experience was faultless and he did everything he could to make sure everything went smoothly, even coming in on his weekend off to allow us to do our handover at a time that suited us as well as picking us up from the airport so we didn’t have to get a taxi.
The car is absolutely beautiful, just as described in all ways and any issues detected in the pre-purchase checks were sorted before we collected.
Highly recommended dealer and a huge thank you to Noufal and team for such a fantastic service.
March 2, 2024
Unprompted review
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning Charlotte,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
First Class Service
I have just bought a car from this dealer. From point of contact with the sales exec, Gordon Farmer,to collecting the car was a trouble free experience. Gordon went through the whole deal in a professional,friendly and honest manner. A real pleasure to deal with him and a real asset to the company. John Clark Volvo Aberdeen
December 14, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very thorough and professional
Very thorough, but also quick and painless process through identification of potential car, to trade-in/finance options. Improved lead time and fast modifications (towbar) was welcome. Handover/after-sales contact and general communication was excellent. Gordon Farmer was the main contact and I would not hesitate to deal with him again - trustworthy, honest and helpful.
November 27, 2023
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning Paul,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Good experience
Good experience, knowledgeable sales staff. I have brought other cars from John Clark and always had good service.
September 25, 2023
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning Tim,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning Duncan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Found our F-Type
After 2 years looking we found our F-Type with the help of Gordon Farmer can't thank him enough for seeing us through the process, from describing the car over phone, sending video footage all the way to handing over effortlessly easy.
September 6, 2023
Unprompted review
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning Gordon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volvo Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Reply from John Clark Motor Group - John Clark Volvo Aberdeen
Good Morning Max,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
My issue is with VWFS finance
My issue is with VWFS finance.
Early 2023 I had an accident, on contacting my insurance they inform me my CH car is not road taxed. I panic as you would and I get the car same day road taxed however to do so I had to request a V6 be paid for and then the road tax of approx £92.
Since then I have been trying to get someone in VWFS to take responsibility for why my car was not road taxed and how to get a refund.
To add salt to the wound I am now getting letters requesting £25 for payments due!!!!!! I am due it.
No responses, no customer service no satisfaction or effort to resolve a basic issue.
January 27, 2023
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