Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bruce Cleland, Sales Executive, was very helpful, and managed to setup the car and my mobile, which would have baffled me. The wheels were painted to my requirements, and a small spot of friction in... See more
Company replied
My experience with Jaguar Dundee has been fantastic, I get open honest communication. We are able to talk about any needed works without feeling pressured. The customer service, is excellent. As... See more
Company replied
Truly a professional made us feel at ease the minute we meet him. Knew his stuff a really professional nice guy Felt totally at ease in safe hand worked out of Perth and his name was David Thomson... See more
Company replied
Dean was very good very thorough and Evri thing went smoothly viechle was turned out exceptionally well thanks again for your efforts
Company replied
Pentland Land Rover Perth forms part of the incredibly successful John Clark Motor Group and we have a proud history of delivering high-quality Land Rover cars and servicing combined with incredible levels of customer service. At our state-of-the-art dealership we have an incredible selection of new and used Land Rover cars as well as aftersales support services to keep your car in pristine condition for your entire ownership. Come and visit us today to explore the full range of Land Rover cars and take a test drive in the model you like the most. You can also have a closer look at the full range of Approved Used cars we have available. As an approved Land Rover dealer we are constantly updating our used car selection and can give you access to some of the latest models at great prices. Don't hesitate to give us a call if you have any questions. We look forward to welcoming you soon.
Written by the company

All Our Vehicles Are John Clark Approved

Dunkeld Road 192, PH1 3GD, Perth, Scotland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From our initial enquiry at 8:30pm on a Saturday evening you were responsive and dealing with David Thomson for test drive, trade-in and purchase was a delight.

Reply from John Clark Motor Group - Pentland Land Rover Perth
An excellent, very positive and swift purchase of a similar new Defender at completion of my current PCP Agreement, sourced ex-stock from another JCMG branch and transported to Pentland LR Perth, which was completed within 10 days from first contact to collection, including transfer of cherished registration number, settlement of existing PCP with Land Rover Financial Services, and dealership fitted extras, including swapping AS for AT tyres.

Reply from John Clark Motor Group - Pentland Land Rover Perth

Reply from John Clark Motor Group - Pentland Land Rover Perth
I always go to Dave Thomson when looking to buy a new car. He is very knowledgable about what is on offer, explains options without any pressure and we always manage to strike a deal.

Reply from John Clark Motor Group - Pentland Land Rover Perth
David endeavoured to provide an excellent service at all times. The car was prepared to a high standard and was ready for collection as arranged. We felt he was highly competent, building trust with us.

Reply from John Clark Motor Group - Pentland Land Rover Perth
Very friendly garage with great product knowledge. I experienced excellent customer service from several members of the team, Mark, Dean & Tomas. Tomas was particularly patient and helpful with the spec on the Defender 90.
Regrettably my situation changed and I could no longer proceed with the vehicle, and I am truly gutted. I will however return as a customer & highly recommend to friends. You are in safe hands.

Reply from John Clark Motor Group - Pentland Land Rover Perth

Reply from John Clark Motor Group - Pentland Land Rover Perth

Reply from John Clark Motor Group - Pentland Land Rover Perth
From start to finish I was looked after by Bruce and he was fantastic. All other colleagues that I interacted with at Pentland were amazing, professional and super helpful!

Reply from John Clark Motor Group - Pentland Land Rover Perth

Reply from John Clark Motor Group - Pentland Land Rover Perth

Reply from John Clark Motor Group - Pentland Land Rover Perth
Paid £2000 for an annual service on my Jaguar F Pace at Pentland Perth. Usual free health care video check saying that I require new brake discs and pads, on getting a second option from a local garage was told discs and pads were fine. This has happened on every service occasion. With very few miles driven my dashboard was lit up like a Christmas tree, car in limp mode due to full exhaust filter and windscreen wash empty. The windscreen screen wash seems trivial but I was charged for screen wash on the invoice for the service. Having used the windscreen wash twice it took 4 1/2 litres to refill. Full diagnostic check, supposedly done did not pick up the exhaust filter was full or very close with the soot content. E mailed Marc and was asked if I had extended warranty which I didn't have, no apologies nothing. Then on follow up e mail was asked if I wanted car repaired, having said yes and asked if I could drive car in limp mode 1 week later iam still waiting on a reply. Also received voicemail/missed call from the branch manager Paul, phoned straight back but was not available. Phoned further 2 times leaving message with receptionist but 6 days on have not had a call back. Level of after care is non existant. For me they are no better than a back street garage,only difference being their inflated prices. Would not recommend Perth JLR to anyone.

Reply from John Clark Motor Group - Pentland Land Rover Perth
Good guy is young Ross, knows his oats, which is just as well, being a Perthy Tuechter. Very helpfull when required.
They (Pentalnd) did all they could to make things happen, and would defo use them again.

Reply from John Clark Motor Group - Pentland Land Rover Perth

Reply from John Clark Motor Group - Pentland Land Rover Perth
Brilliant staff, excellent service, everything was explained, all stops were done so that I could get my new car before going away on holiday, a big thank you for all staff at Perth. 😊 ❤️

Reply from John Clark Motor Group - Pentland Land Rover Perth
Outstanding service from start to finish Dean was excellent to deal with and was extremely helpfull throughout. Was by far the best experience I have had when buying a car at the Perth branch. Will definitely be buying my next car from them.

Reply from John Clark Motor Group - Pentland Land Rover Perth

Reply from John Clark Motor Group - Pentland Land Rover Perth
After sales customer service for minor issues not resolved after 8 weeks

Reply from John Clark Motor Group - Pentland Land Rover Perth
We bought the Discovery online without seeing it as we were three hundred miles away. We were assured that everything would be perfect and the couple of small dents and marks in the upholstery would be sorted for us.
So we travelled five hours to collect the car and I have never been so disappointed to collect a car ever. The back bumper was very scratched and there was an inch taken out of the boot lid. Also a dent the size of a 50 pence was glaringly obvious. The salesman who was very pleasant got the business manager who ( without looking at us ) just said it was a second hand car and what did we expect?
Perhaps more than this !! Yes it may have been a second hand car but it was £40k.
There was also no washer fluid in the car and the handover took place outside in the rain in the service bay rather than the handover bay inside the building.
Finally the week after we arrived home a tyre pressure warming came up. None of the tyres were at the correct pressure.
Altogether a very disappointing experience and I would not recommend this dealership

Reply from John Clark Motor Group - Pentland Land Rover Perth
Very happy with the service I received, David handled the purchase for me and was very professional and helpful.

Reply from John Clark Motor Group - Pentland Land Rover Perth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.