Have been using these guys for years for a rental when I am here from Australia. Always a smooth and friendly experience, with excellent personal touches, especially from Alex. Many thanks.
Company replied
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See what reviewers are saying
The team at Ford Rental at John Grose was very helpful from my initial inquiry throughout my rental cycle. The vehicle was relatively brand new and I was offered a choice to upgrade to even larger veh... See more
Company replied
Awesome simple procedure. Really reasonable rates, transparent charges. No hidden costs. Alex from rental is super staff, amazingly helpful and the amazing lady at the reception is the first wow impre... See more
Company replied
We have used John Grose Ford rentals a number of times and each time they have been brilliant. The staff team do everything to work around you and help you get the best vehicle but also look to sa... See more
Company replied
Company details
Information provided by various external sources
Our friendly and experienced rental team are based at our Ransomes Europark dealership and can offer a wide range of the latest Ford cars, people carriers, vans & minibuses for short or long term hire. Delivery and collection can be arranged, as can European hire and multiple drivers. Our competitive prices are fully inclusive and all of our short term rentals come with an unlimited mileage. We're open Monday to Saturday and we'll be happy to help in any way we can.
Daily, short term & Long term hire
Written by the company
- We offer daily, short and long term car and van hire across East Anglia.
- With a wide range of rental vehicles from a small hatchback to a 17seat minibus, we provide a comprehensive range of vehicles at competitive prices and local delivery and collection is available Monday to Friday.
Contact info
Ransomes Europark, IP3 9BE, Ipswich, United Kingdom
- 01473 277667
- rentalips@johngrose.co.uk
- www.johngrose.co.uk/rental
4.9
Excellent
257 reviews
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It just works!
This is not the first time we have rented a van with John Grose to move house. It just works! Always immaculate to pick up. The van works great. Save cardboard for a while beforehand if you want to line the base against scratching your stuff or the van, job done
March 6, 2025
Reply from Ford Rental at John Grose
Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Reliable service at a fare price
Everything worked perfectly apart from signing off van in and out in the dark!
November 29, 2024
Reply from Ford Rental at John Grose
Good Morning. Thanks for this great feedback, we hope to see you again soon! Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Excellent service from all Ford staff
Excellent service from all Ford staff, very kindly answering all our questions and needs. Highly recommended.
November 21, 2024
Reply from Ford Rental at John Grose
Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
Modern vehicles registered 2024
Modern vehicles registered 2024, good fleet of different vehicles. 17 seater minibus was a great drive. Staff very helpful and nothing was an issue
September 14, 2024
Reply from Ford Rental at John Grose
Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Excellent service
From the beginning to the end this was a great experience. The staff were extremely helpful throughout the process. The van was ready when expected and clean and new.
July 26, 2024
Reply from Ford Rental at John Grose
Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Great service lovely clean motors…
Great service lovely clean motors highly recommend this service
August 2, 2024
Reply from Ford Rental at John Grose
Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Excellent van ( virtually new)…
Excellent van ( virtually new) Efficient friendly staff all at the cheapest price I found!
May 24, 2024
Reply from Ford Rental at John Grose
Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good Morning. Thank you for your kind comments about the team and the service they provide, we really appreciate it! Best wishes, John Grose Customer Service
I personally can’t fault John Grose…
I personally can’t fault John Grose rental dept.
First class service every time I have used them. Helpful and reliable service each time.
April 16, 2024
Reply from Ford Rental at John Grose
Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
The vehicle was fairly new and clean.
The vehicle was fairly new and clean.
Check in and out was done quickly.
Staff were helpful I forgot to do the check code which they done for me.
Will definitely hire again.
March 29, 2024
Reply from Ford Rental at John Grose
Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
Excellent service and quality of vehicle
Excellent service on collection, 35cwt Luton was brand new, complete with 3 load bars.
March 19, 2024
Reply from Ford Rental at John Grose
Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Needed a 17 seater in a serious hurry…
Needed a 17 seater in a serious hurry all sorted in advance with one phone call to Alex at JG hire didn't need to go elsewhere as hire completed in one phone call paperwork sorted with Nikki and vehicle ready to go within 15 mins of arrival at JG centre Ransomes Europark they saved the day.
March 28, 2024
Reply from Ford Rental at John Grose
Good Morning. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
Lots of hoops to jump through before…
Lots of hoops to jump through before picking up but process very smooth afterwards and van was great. Thank you.
January 20, 2024
Reply from Ford Rental at John Grose
Good Afternoon. We're glad to hear you experienced a smooth process, we hope to see you again! Best wishes, John Grose Customer Service
David Billison rude and iam not sure…
David Billison rude and iam not sure how he got where he is at John Grose
I guess they felt sorry for him
Would never trust him or the company,
NEVER BUY FORD !!!!!!
January 23, 2024
Unprompted review
Reply from Ford Rental at John Grose
Good Afternoon. Thanks for completing a review. Unfortunately, we can’t trace you on any of our systems as being a customer or having had any interaction with us recently. If you have a genuine complaint, please do get in touch via directorspa@johngrose.co.uk with further details and we’ll be happy to investigate further. Best wishes, John Grose Customer Service.
Always Great service.
We have used John Grose Ford rentals a number of times and each time they have been brilliant.
The staff team do everything to work around you and help you get the best vehicle but also look to save you money where they can.
They are always really helpful and accommodating which for an organisation like ours we need as thing change last min.
The vehicles we hire are always top quality and reliable and modern making the experience of driving less stressful and more enjoyable
December 8, 2023
Reply from Ford Rental at John Grose
Good Afternoon. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication and how smooth the experience was. We really appreciate your comments. Best wishes, John Grose Customer Service.
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