Have been using these guys for years for a rental when I am here from Australia. Always a smooth and friendly experience, with excellent personal touches, especially from Alex. Many thanks.
Company replied
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See what reviewers are saying
The team at Ford Rental at John Grose was very helpful from my initial inquiry throughout my rental cycle. The vehicle was relatively brand new and I was offered a choice to upgrade to even larger veh... See more
Company replied
Awesome simple procedure. Really reasonable rates, transparent charges. No hidden costs. Alex from rental is super staff, amazingly helpful and the amazing lady at the reception is the first wow impre... See more
Company replied
We have used John Grose Ford rentals a number of times and each time they have been brilliant. The staff team do everything to work around you and help you get the best vehicle but also look to sa... See more
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Company details
Information provided by various external sources
Our friendly and experienced rental team are based at our Ransomes Europark dealership and can offer a wide range of the latest Ford cars, people carriers, vans & minibuses for short or long term hire. Delivery and collection can be arranged, as can European hire and multiple drivers. Our competitive prices are fully inclusive and all of our short term rentals come with an unlimited mileage. We're open Monday to Saturday and we'll be happy to help in any way we can.
Daily, short term & Long term hire
Written by the company
- We offer daily, short and long term car and van hire across East Anglia.
- With a wide range of rental vehicles from a small hatchback to a 17seat minibus, we provide a comprehensive range of vehicles at competitive prices and local delivery and collection is available Monday to Friday.
Contact info
Ransomes Europark, IP3 9BE, Ipswich, United Kingdom
- 01473 277667
- rentalips@johngrose.co.uk
- www.johngrose.co.uk/rental
4.9
Excellent
257 reviews
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Reply from Ford Rental at John Grose
Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. Best wishes, John Grose Customer Service.
Great vehicle at a very competitive…
Great vehicle at a very competitive price with sensible insurance options. The staff were also very helpful and friendly.
May 17, 2023
Reply from Ford Rental at John Grose
Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
Quick and efficient service!
May 2, 2023
Reply from Ford Rental at John Grose
Good afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Very friendly and helpful folk,
Very friendly and helpful folk,
Luton Transit was new, clean and perfect for the job too.
April 27, 2023
Reply from Ford Rental at John Grose
Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service
Brilliant service as always
April 27, 2023
Reply from Ford Rental at John Grose
Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
Brilliant service from start to finish
Brilliant service from start to finish
Easy to deal with
April 24, 2023
Reply from Ford Rental at John Grose
Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service
Reply from Ford Rental at John Grose
Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Great service from all the rental team…
Great service from all the rental team at John Grose.
April 2, 2023
Reply from Ford Rental at John Grose
Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
Friendly efficency
Prompt, courteous, efficient, friendly, thoughtful service in every way. I cannot fault the service provided and would definitely recommend.
April 4, 2023
Reply from Ford Rental at John Grose
Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
Simply the best experience with John Grose Rental
I using Ipswich John Grose's hire for some time now & would not use anyone else, to be honest. From inquiry to return their service is 5⭐️. Vehicles are spotless, and the fleet is highly equipped, the office team is super friendly 😊 Look forward to using you again soon ⭐️⭐️⭐️⭐️⭐️
March 10, 2023
Reply from Ford Rental at John Grose
Good Morning. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
Rental of Luton Low Rider
Really easy process and the van was clean and a pleasure to drive. I have already booked another van for next week and it is reassuring to have the back up a Ford main dealer.
February 28, 2023
Reply from Ford Rental at John Grose
Good Morning. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.
Great service, would definitely use again
An excellent service from start to finish.
Very helpful staff, document submission was easy. Collection and return of vehicle also very smooth.
February 25, 2023
Reply from Ford Rental at John Grose
Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
Simple handover (both ways) of vehicle…
Simple handover (both ways) of vehicle I hired, friendly staff, overall great service.
February 25, 2023
Reply from Ford Rental at John Grose
Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
Always an excellent service only use…
Always an excellent service only use them when I need a van
February 18, 2023
Reply from Ford Rental at John Grose
Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
Reply from Ford Rental at John Grose
Good Morning. Thank you for sharing your 5-star review with us. We are very happy Sheila could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
Quick and easy process
Quick and easy process, friendly and efficient staff, vehicle immaculately presented. One minor technical issue during the rental period but mechanical failure can happen at any time - no fault of John Grose Rentals.
January 17, 2023
Reply from Ford Rental at John Grose
Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
Professional, Polite and simply the best
Great professional company who are very courteous, polite in their manner. Everything is covered by them when handing over the keys to you, any marks on the van, what this/that does. Super service at the end of the day
January 9, 2023
Reply from Ford Rental at John Grose
Good Morning. Thank you for your recent 5-star review and positive feedback. The team here at John Grose are thrilled by your feedback and are proud to be thought of so highly. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
Provided a selection of cars at very…
Provided a selection of cars at very short notice and affordable prices. Mr car repairs too longer than planned. John Grose we’re kind enough to provide an extra 4 days hire whilst they got parts in and completed the work. Very pleased, would recommend.
January 11, 2023
Reply from Ford Rental at John Grose
Good morning. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
Prompt courteous service
Prompt courteous service, quality hire van at a competitive price, I would definitely use again.
January 6, 2023
Reply from Ford Rental at John Grose
Good morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
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