Products are top-tier: premium silicone, realistic details, great firmness choices, and shipping is always fast and discreet. This isn't my first order, and they've consistently gone above and bey... See more
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See what reviewers are saying
Apart from being one of the best quality toys I have the customer service is spotless. Highly recommended.
I ordered Rhaegar & Convict in XL size. 1st time I'm comming across JTT. * 3 working days between order & actual delivery. Wow... Excellent order processing. * Keenly priced silicone material.... See more
Just received my XL Bargain Bin!!! Im super thrilled with products after my first package was swiped by someone. I was fortunate to get ahold of customer support and be able to order a replacement. So... See more
Company details
Written by the company
platinum silicone sex toy manufacturer, retailer & wholesaler
Contact info
Unit 20 Drayton Industrial Estate , NR8 6RL, Norwich, United Kingdom
- 08000556658
- support@johnthomastoys.co.uk
- www.johnthomastoys.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I paid with my credit card and the…
I paid with my credit card and the staff member Louise was really friendly and immediately made me feel comfortable. She told me about the materials used to make the dildo which was interesting and impressive that she had a good level of product knowledge.
Their website seems really sharp and…
Their website seems really sharp and zippy and I was immediately impressed with it, plus they were literally covered in accreditations from companies basically verifying that your money was safe with them.
I'm so happy with my Koi Toy
I'm so happy with my Koi Toy - after i've used it the toy does smell like a fish too.
RAMSTA Platinum Silicone Dildo gave an…
RAMSTA Platinum Silicone Dildo gave an incredible feeling, perhaps I can highlight it, we really liked
We give you 10/10 A-M-A-Z-I-N-G quick…
We give you 10/10 A-M-A-Z-I-N-G quick shipping
I came across John Thomas Toys…
I came across John Thomas Toys following an initial recommendation from a work colleague with equal curiosity in adult toys.
I hadn't heard of them before but I didn't want that to put me off. I saw they were McAfee Secure and offered the Norton Shopping Guarantee so I knew my money would be safe.
For extra measures, I did still opt for paying with PayPal as they always have given me my money back whenever I had experienced a past online shopping problem.
I am pleased to say John Thomas Toys did not disappoint.
I contacted the helpful staff via Twitter and was even telephoned in person to discuss my requirements. Unusual in this day and age to receive such bespoke service.
I placed my order through their website which may I add I found very attractive and easy to navigate.
The sex toy I received 'the Orinocco' 7" was wonderfully made. One could gain a real sense of quality and value. It was presented well and delivered extremely discreetly.
I have nothing but positive feedback for John Thomas and you can look forward to my repeat custom.
Rachel
JohnThomasToys delivered a very well…
JohnThomasToys delivered a very well made item to me and extremely swiftly. I have found both their sales line and customer service team very helpful. I am happy to recommend them and look forward to future purchases.
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