I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... See more
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See what reviewers are saying
Craig was extremely helpful as I was slightly panicked because my renewal was late due to a misunderstanding on my part. He guided me carefully through the process during our phone call and made every... See more
Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... See more
Just had a very positive experience on my Just Landlords renewal. Having been with them for a decade, I'd seen my landlord insurance go up £100 in the last 2 years (with no claims). So gave JL a call... See more
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Company details
About Just Landlords
Written by the company
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Just Landlords
Written by the company
- Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
- We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.
Contact info
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Helpful advice when I rang.
February 15, 2022
Completed the transaction with ease.
February 10, 2022
Great product
Great product. Only received one renewal reminder a month before renew date. No further follow up until policy had expired. Had to start a new policy. A simple further reminder email or call would have made it all the better.
February 8, 2022
Initial problem however this was easily…
Initial problem however this was easily sorted with a phone call. Pleased that call waiting time was minimal. Website is easy to use. All in all great system and service for quote and payment. Given I live overseas it makes life easy when the company I deal with has a good website and is easy to contact via skype
February 7, 2022
…personal contact.
Took a few days to be clear what was covered would have liked to be able to physically speak yo an agent to discuss what I couldn’t quite grasp.
January 28, 2022
Phone answers quickly
Phone answers quickly, staff are knowledgeable, super efficient and polite.
The price is also excellent and I have full confidence in this company.
January 19, 2022
Straight Forward with no issues
January 17, 2022
landlord insurance
simple to complete, great rates...unable to comment on customer aftercare, as not made a claim
January 9, 2022
Not good
Not good. The lady I spoke to who said her name was Toni was rather bombastic when I said paying on line was hardly increasing security when you ask for my name and date of birth over the telephone. I think some retraining is called for there. I did receive the email OK and made payment on line with no problem.
January 7, 2022
Easy online system
January 6, 2022
Toni the consultant I spoke with and…
Toni the consultant I spoke with and chatted on line was exceptional. Dealt quickly and efficiently with my query
January 5, 2022
Unprompted review
It would have been 5 stars BUT !!!!
It would have been 5 stars BUT this is the second time I have not received a renewal quote and had to go through the whole process again to insure a property.I tried to phone but was put on hold for ages before I just gave up.I also left a message on chat but nothing came back.I insure 2 properties with you but you make it hard work to get a renewal. Regards,Martha Harrold
December 21, 2021
Agent wasn’t at all helpful
Agent wasn’t at all helpful when I tried to negotiate my annual quote. I was simply told once you get a quote there’s nothing we can do about it - I’m a long standing customer
December 17, 2021
Pain free insurance!
Helpful over phone, easy to use web site, quick and efficient service
December 13, 2021
They provide the cover we need
They provide the cover we need as a landlord and make it easy for us to renew each year and remain covered. We have not yet had cause to make a claim so can not comment of this element of their service but have been with them for years and are very happy with how convenient it is with online services.
December 8, 2021
Unprompted review
Helpful & friendly member of staff
December 3, 2021
Had to phone twice
Had to phone twice. First payment wouldn't go through, so had to start again after a further 'phone call. A renewal form should be included in renewal notice.
November 30, 2021
Just taken out insurance on a house I…
Just taken out insurance on a house I have which is up for sale. Process was simple and easy to understand. Of course how good the insurance is, is in the proof of the eating, and I cannot comment further at this stage. Thanks
November 29, 2021
Policy is clearly written and in plain…
Policy is clearly written and in plain language.
Payment methods are convenient and well set up
November 25, 2021
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