Ordered tshirts for me and two of my children to wear to a concert. The children's arrived, but mine didn't. I contacted Kidvicious and got a really swift response from Kev who got in touch with Royal... See more
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5 stars for customer service. The t shirt I ordered was delayed I believe due to Royal Mail. I contacted customer service and they offered me a refund or to send the t shirt again. I asked for the ite... See more
I am so happy with my purchase from kidvicious! Such lovely designs and great quality too. Had a small problem with postage but the customer service was fab and kev did everything he could to resolve... See more
Foo fighters t-shirt I purchased from Kid Vicious, was too small. I contacted them for a returns form. They sent out a returns envelope + the next size up, the same day, which I received the following... See more
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Great business!
The t-shirt I bought was great quality and washes really well! I also had an issue with my order and it was dealt with by Kev very promptly.
Thanks!
2 × Childrens T-shirt 🤘Fantastic Service
Ordered 2 T-shirts for my daughter. Original order didn't arrive so contacted via website and the service was top class. Prompt replies and very helpful. 2 replacements were sent and arrived the following day. Thank you very much will use again.
Went wrong but put it right
Ordered an Iron Maiden t-shirt, but after nearly 2 weeks, nothing. E-mailed the team who got back in touch very quickly. They explained the issue and offered me an alternative item. However this didn't go to plan either. Due to the delays, they refunded my purchase but said they were still going to send tge item. It arrived today. Stuff can't always go right, but it's how you deal with it when it goes wrong. Great service, 5 stars. Kev was awesome
A great idea, with a great team
Great selection of products. Customer service experience was just brilliant - reached out for some help, immediately responded in friendly and helpful manner with a great solution which they saw through. Couldn’t be happier, great to interact with, great company
Amazing customer service from Kidvicious UK!
Amazing customer service from these guys! I placed an order for my son as we are off to Guns and Roses next week, his first gig! Sadly this didn’t arrive, so I sent an enquiry and got a callback from Kev. Lovely fella he apologised even though it wasn’t his fault parcels do go missing and immediately sent links for the replacement T-shirt. I reordered and got the one Alfie actually wanted as it was back in stock result! This arrived to me the next day no issues at all! 🔥 genuinely impressed by these guys and with a young rocker on my hands I’ll definitely be back! 💯
Great Customer Service
Quick despatch but my parcel was unfortunately lost by Royal Mail. I received a fast reply from Kev who ensured I received a replacement in time. Very impressed with their customer services.
I contacted customer services yesterday…
I contacted customer services yesterday because i needed a Motorhead t-shirt for a funeral next week and it was delivered today, great service
Missing 2 items
I had an issue with my order where two items were missing. Once I heard back from them they were very helpful and apologetic. The items are really good quality and I would order again. Just bad luck with Royal Mail.
Highly recommended
Fantastic service and communication. Highly recommended
There was an issue with the payment…
There was an issue with the payment going through that I was not aware of, but no sooner did I email, then I got an answer, paid it and it was here the next day. Will use again! :)
Great customer service
Order was a little late arriving, they replied to my email straight away & sent another out. Great customer service & very happy with the product!
Excellent.
Excellent. The t-shirts we ordered for our 1 year old are fantastic and the prices were so good compared to other places. Really impressed. Spoke to customer services as I didn’t think I’d had an order confirmation (it was in my spam) and they were super friendly and phoned me straight away to confirm my order was processed. Would highly recommend and will be using again . Looking forward to getting to post lots of pics of the T-shirts. My kid is going to look so cool.
Superb personal customer service and…
Superb personal customer service and really cool products for little cool dudes.
Fantastic customer service
What fantastic customer service. I thought I had placed my order too late so included a little note in case it could be sped up. The team at Kid Vicious contacted me promptly to advise they had already shipped and it would arrive the next day (which it did before midday). Much better service than Amazon (and others in my experience) and the item quality is also great. My son loves his new Beastie Boys t-shirt and is wearing it with pride!
Nice quality shirts
Nice quality shirts! Fast shipping! But for the price of these tiny shirts I was a bit disappointed by the sizing, I guess too big is better than too small though.
I ordered a 6-12 month that won’t probably fit until my son is 2 and he’s a big boy lol and a 1-2 year old that honestly looks like a 3-4 year old size. So just maybe some reevaluation of sizing may be best
Foo fighters t-shirt I purchased from…
Foo fighters t-shirt I purchased from Kid Vicious, was too small. I contacted them for a returns form. They sent out a returns envelope + the next size up, the same day, which I received the following day. I was speaking with Kev, who was friendly, helpful, polite + professional. Absolutely superb customer care. Will definitely recommend + purchase from again.
Long, long, long delivery
Ordered from them 2nd and the last time. It took over 3 weeks to deliver. Again. It would be faster to walk to collect it. Don't believe they have stock in UK.
Lovely tee shirt for my rockin lad :)
Arrived so quick and a great t-shirt…
Arrived so quick and a great t-shirt for a music mad boy :)
5* product and experience
Bowie T-shirt for my daughter is great, really good quality. Customer service also top notch. Highly recommend buying from Kidvicious. I will be again.
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