Kidvicious Reviews 

Would not recommend. Ordered some Tshirts for my Son's birthday with plenty of time to spare. I received no confirmation email or dispatch email and 2 weeks later I had still not received my items. I contacted the seller and he got back to me and said he didn't know what had gone wrong but would look into it. Still never received my order so I cancelled my money going out through PayPal. Awfully run business.

Fab product! And really quick delivery. Very happy! Thank you

Great service and great clothes - original make and look fantastic! Our toddler looks like a total rock star! :) Highly recommended!

Great service and really fast - thank you

Ordered from this company feeling dissatisfied and disappointed no confirmation email ever received but money taken out tried to contact via telephone which is straight through to voicemail despite the phone lines meant to be open 9:30 till 5 I have emailed today hoping for a response but so far not very good hopefully my issues will be resolved

Absolutely fab product, but what sets this company apart is its customer service. My parcel arrived late through no fault of Kidvicious and Kev was so helpful and kind - I was blown away. Faith in human nature restored 😊

Ken really helped me to choose a t shirt for my grandson because I wasn’t sure which heavy metal top to get for his birthday. My grandson loved it. I’m not sure if I’ve sent this review twice as I got email wrong the first time.

These guys went over and above and hand delivered to me in Wigan cos I needed a tshirt yesterday. Thanks a million

Do not order from these people I wish I had read the reviews before purchasing 2 T-shirt’s for my son. I ordered them and 4 days later contacted them to inquire how long it would take (I thought it was suspicious as they took money but gave no indication how it would be sent by Royal Mail or any other courier) I was met by a polite and swift response saying it would be ‘looked into’ anyway 2 weeks later still out of pocket and chased them several times (number doesn’t exist on website) was told they had been sent out twice but clearly just being lied to. I eventually went to my bank and trading standards and emailed them to confirm I would be doing this…the money was luckily returned to me 3 days later by my bank. Do not trust what they tell you I don’t know if they are scammers or just really crap at running a business but you won’t get your products. Hugely disappointed ☹️

I ordered the wrong sizes by mistake and they sent out the right sizes before I even sent the others back as I needed them for a school event. They were brilliant

Ordered a t-shirt for my youngest son and after a week I noticed that I hadn't got a dispatch email or any correspondence. I decided i'd leave it another week because it was free shipping sometimes It can be delayed.

So after 2 weeks I emailed the company and was spoken to by a gentleman who came across as a nice guy (don't they all?) Who said that he was sorry that they were waiting on stock to come in and that he would send it out as soon as they arrived. He even asked for my phone number and called me which I found a bit strange.

After 3 weeks of the original delivery date I just emailed him and asked for a refund at which point he said he would refund me and send me the t-shirt free of cost because I had to wait longer than usual. I told him that as long as I get my refund then what he does after that is up to him.

They seem to be willingly taking people's money for stuff that they don't have to hand and expecting their customers to wait until they get stock in. I find that type of business practice to be a bit unprofessional.

At the end of the day though I got my refund and am glad that I paid with a credit card.

Unfortunately, I wouldn't recommend this company.

Brilliant customer service, unfortunately the first parcel had gone missing (Royal mail) but Kev's response was great. 2nd item arrived without problems, and the company kept in constant contact throughout

After an issue with the order (issue was with Royal Mail rather than the store), the customer service on offer was amazing, responsive and helpful, and the issue was sorted out with no fuss. The clothes were also awesome.

Ever since I first placed my order they were in contact with me confirmingverything was okay with my order. When the products arrived they were even better than they looked.
Will definitely be ordering again once my friends child is a bit older.

Had an issue with delivery because of a problem with Royal Mail. In less than 10 minutes after emailing I got a personal phone call from Kid Vicious and they dispatched a new item out for me and double checked everything over the phone.

Really nice guys, brilliant customer service and awesome items. Thanks guys

Got two t-shirts for our baby girl, the fabric and print looked amazing but unfortunately the prints peeled off after first wash. I contacted with Kev and he promptly responded and compensated the error, the replacement items are on the way. Even though the products or delivery might be problematique time to time, they have great customer service and they take responsibility on their end. Strongly recommend.

Fantastic! The item I bought is excellent and the customer service from Kev was second to none! Highly recommend these dudes and I will be a returning customer, that's for sure.

Pleasure to buy from, even when it went wrong on one parcel, they sorted it all out immediately.

My order got held up in the post and I was about to leave for London from Cornwall for Christmas. I contacted kidvicious to complain and Kev couldn't have been more helpful. He was genuinely concerned about the situation and sent me the proof of postage and even went so far as to call me to try and sort out some kind of solution. Happily, they arrived just before I left. Great products, great customer service. Thoroughly recommend.