KwikSweep - On demand Rubbish removal Reviews 

257
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Perfect friendly service. Thank you to Earl for arranging and the two gentlemen that came today to remove my furniture. They were friendly, professional and efficient. Thank you!!

Rated 5 out of 5 stars

Timely quote given, date and time arranged, (they actually arrived earlier than expected!) What I thought was going to be a stressful process to organize was actually easy and stress free. Definit... See more

Rated 5 out of 5 stars

Incredible service! Attended within 3 hours of first contacting them. very good communication throughout. Two men arrived, extremely courteous, friendly and helpful. Cleaned up everything so quickl... See more

Rated 5 out of 5 stars

KwikSweep were fantastic, most accommodating and very reasonably priced, earl was able to organise some old appliances to be picked up and disposed of at very short notice. payment is very simple via... See more

Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Written by the company

KwikSweep is an On Demand rubbish removal service in London. We offer a full range of services including Rubbish removal House clearance Office clearance Garden rubbish removal Wait and load services Junk removal Rubbish clearance


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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4.9

All reviews

(257)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful guys

Very helpful guys, quick and efficient and just a real pleasure to meet them - great job guys, really appreciate it!

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor service and communications

Initial response time to quote was good, impressed by reviews. Prices seemed ok and comparable to other services. Then was really difficult to hear whether our job was confirmed. Even sent a message trying to confirm and didn’t hear back. On day of delivery at 8.23am got an email saying they wouldn’t be able to make the initial slot (10-12) so would come 12-2. Had to rearrange entire day to fit this. Then still hadn’t heard anything else by 1.30pm despite emailing. Got a call at 1.47pm saying they were en route but would also miss the 12-2 slot. Called again at 2.19 to say they were there but they weren’t. It turns out they’d gone to Farringdon as that was the address in my email signature rather than Camden. I checked and felt awful assuming it was my mistake but then I saw I had confirmed the address on 3 different occasions. I asked the guy to cancel as I was just so frustrated but he said they would make it up to me. It was another hour wait (I get Farringdon to Camden is hard in traffic) so eventually was collected about 3.30pm. Given £20 off as a gesture. Expected more but I guess they still had to make some money on the job. Mistakes happen but this was just a really appalling experience from start to finish. Really poor and very disappointed with the service given how good the other reviews were would avoid if you can.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
First time customer - will definitely use again.
Friendly and efficient team, totally deserve a 5 star rating.
Shout out to Earl for fast response to my queries.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Was able to schedule next day for a large pickup including damaged furniture that required disassembly to get through the door. Crew was fast and efficient and brought all the appropriate equipment. Thank you!

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great reliable service

I have used this service many times and it has always been friendly, flexible and reliable. They do a good job clearing everything away and leaving nothing behind.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great work & customer service

Great pre-service customer service, good communication on the day, super efficient team who worked like clockwork! Within an hour the two-person team was done with dismantling and removing a double-door wardrobe, chest of drawers and mattress. I will definitely use KwikSweep again.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Arrived in time band, shoe covers on, polite and careful, a trouble free and professional service.
Very pleased

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

As easy as business should be.

I was in a rush when I made the initial enquiry and didn't provide some important details. The response was polite and helpful nontheless and there was no fuss or delay in arranging a convenient time.
The collection was quick and easy, finally ridding me of some e-waste and several boxes.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

I would recommend KwikSweep without any…

I would recommend KwikSweep without any hesitation. The service at every stage was excellent. Firstly, the team was quick to respond to my enquiry by phone instead of endless emails and chat bots! Secondly, excellent communication and updates on time of pick up. A professional and polite clearance team who left my flat spotless! Great value for money.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

No Problems

Easy booking, quick quote. They answer the phone. Turned up on time and did the job.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

these guys are the best

these guys are the best, on time, super kind and happy to be there, Earl in the office was always available and Fabio the main guy who arrived was awesome to deal with. Had to clear out My moms house, it took 3 truck loads over 3 days and they made this part so simple. would hire them again and again. Thanks

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

KwikSweep are heroes!

KwikSweep are heroes! I had set a day aside to clear the loft of a London flat, and arrived to find that there was so much more there than I was able to deal with on my own. I called the office, and within 90 mins Fabio and Silver were at the door, ready to help. The loft was cleared within a few hours and for a really reasonable price, and the guys were helpful and polite. Highly recommended - literally couldn't have done it without you, thank you!

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

A great service

A great service. Quick response from Earl and the job was done within 2 days. The guys who arrived were friendly, courteous and efficient. I would definitely recommend and wouldn’t hesitate to use again.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Glad I called these guys

Glad I called these guys. We came to Earl with a late notice job and he happily sorted us out. He's super responsive via email, and the team that came to help were polite, courteous, carefully rapid and great people all around. Prices are very fair and always a relief to use a firm that deliver. Will definitely use next time I need a similar service!

March 22, 2023
Unprompted review

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