The ladder is exactly what I originally & arrived the following day. However the post code on the delivery message was different to my actual postcode. I phoned Ladders UK Direct & you corrected the... See more
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I've twice bought from them - a roof ladder & a step ladder. Each time I found the website comprehensive & helpful, the products were delivered swiftly with no issues and I'm delighted with them both... See more
I needed a telescopic ladder to replace my old one which had unfortunately seized up after a few years of use. This one is so much better than the last one. For a start it has a stabilisation bar, whi... See more
Got off to a slow start when I found out my order wasn't available for next day delivery. The internet site should have informed me the Ladders were not in stock, I would not have minded. But after t... See more
Company details
Written by the company
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Written by the company
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Contact info
Cardiff House, Cardiff Road,, CF63 2AW, Barry, United Kingdom
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
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Satisfied customer- hooray for direct communications between humans!!- always best
After an initial misunderstanding, laddersdirect were very quick to realize they had an issue with their online service and have apologised, sent out a replacement stepladder and all is well.my thanks to their marketing man for contacting me and sorting this out promptly.
October 16, 2025
Excellent
Ordering was easy, customer service great. Ladders were delivered next day and are good quality. No complaints!
October 23, 2025
From reviewing the product I needed to…
From reviewing the product I needed to ordering not a problem .delivery on time on the day they said the company delivered the goods 👍used straight away fantastic for the job I need
October 17, 2025
Great quality product
Great quality product. Only slight niggle was next day delivery ended up 2days later.
October 13, 2025
A good source of good quality trade rated ladders
They have a good range of ladders and offer helpful advice.
October 2, 2025
Unprompted review
The only down side was the cost
The only down side was the cost. But I needed them and needed them to be deliverd.
October 9, 2025
Best price,and good quality.Quick next…
Best price,and good quality.Quick next day delivery.
October 8, 2025
Excellent company to deal with
Excellent company to deal with. Very helpful with advice and fast and efficient service.
October 7, 2025
Good quality ladder
Good quality ladder, fast delivery can’t complain about anything, would certainly buy from them again.
October 3, 2025
Quick delivery great ladder
September 30, 2025
Arrived on time good product
Arrived on time good product. Easy to unpack minimal packaging. Good communication re status of delivery.
September 30, 2025
Ladder delivered promptly
Ladder delivered promptly and was left at the exact place requested
September 29, 2025
Access staircase came on time with…
Access staircase came on time with fairly straightforward instructions, the website did say they included fixing brackets but these weren’t enclosed. After enquiring about the brackets I was advised it was an error and they aren’t supplied.
Overall a good product, well made and finished and does the job.
September 29, 2025
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