What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more
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Have bought from this company a couple of times. Absolutely delighted with both purchases. Well made frames etc, well packaged and quick delivery. Would highly recommend this company to anyone.
I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more
Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more
Company details
Written by the company
Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!
Contact info
Unit 28 Malmesbury Road, Kingsditch Trading Estate, GL51 9PL, Cheltenham , United Kingdom
- 01242 250653
- info@ladedaonline.com
- www.ladedaonline.com
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Very quick service and the product was…
Very quick service and the product was excellent.
I would definitely recommend this company.
Super efficient service
Super efficient service. I had very specific requirements for my Dads 90th birthday and Dom called me to make sure the team really understood what I wanted. Ultimately my Dad loved seeing his dear wife, his daughters, his son in laws and his grandchildren all named on a very special birthday wish. Amazing!
Gorgeous product if your looking for something a bit different
Gorgeous product. Exactly what I wanted for a birthday that was a bit different. Very quick delivery.
Also, very helpful customer services when i made a mistake on my request.
Would definitely recommend.
Wrong information printed
Unfortunately the wrong information was input into a graduation pebble photo/frame, recieved the Friday before, my sons girlfriend's graduation. I was promised delivery of the correct frame, for the Monday, at my sons girlfriend's address (hoping the price wasn't included), which was the day before her graduation, special delivery. Unfortunately it didn't arrive until the Thursday.
I tried calling, left messages, but no-one answered or returned my calls. Very disappointed and won't be using them again, or recommending.
Sapphire Wedding Anniversary
Thank You very much for making a personalised picture for my friends who have just celebrated their Sapphire Wedding Anniversary. Perfect x
Love these personalised pictures for…
Love these personalised pictures for any occasion.
I have ordered so many for friends and family. Everyone should have one .
The website is so easy to use and such a quick service .
Definitely recommend them.
Super fast delivery
Super fast delivery. Little pebble pictures are really cute!! You could make a fortune if you made pebble people graduation pictures! Etsy have quite a lot but cannot deliver to Northern Ireland!!
What was ordered was delivered and…
What was ordered was delivered and above our expectations.
Disappointed
Disappointed. I was asking for a small amendment to my existing picture. Eventually got ahold of somebody. Once I paid, all correspondence stopped
Brilliant experience all round. The product was just as advertised and…
The product was just as advertised and the personalisation was correct. It was very, very well packaged, and arrived safely, by the date we expected.
Excellent service
Excellent service
Ordering super easy, timely notifications sent so you know what stage of the order process your order is in.
Super fast delivery.
Really pleased customer who will definitely order again.
Brilliant
Brilliant, ordered and delivered within a couple of days, absolutely perfect just what I wanted. Will order more. 🙌
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