What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more
Have bought from this company a couple of times. Absolutely delighted with both purchases. Well made frames etc, well packaged and quick delivery. Would highly recommend this company to anyone.
Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more
Company details
Written by the company
Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!
Contact info
Unit 28 Malmesbury Road, Kingsditch Trading Estate, GL51 9PL, Cheltenham , United Kingdom
- 01242 250653
- info@ladedaonline.com
- www.ladedaonline.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant
Brilliant, ordered and delivered within a couple of days, absolutely perfect just what I wanted. Will order more. 🙌
Just what I wanted
I ordered a beautiful family pebble picture via not on the high street from la de la living - it arrived quickly and it is absolutely perfect, I shall be ordering more!
Helpful experience!
They were really helpful and flexible in helping me arrange my order for a 60th present.
All round a good show
A prompt delivery, well packaged product which lived up to our expectations
Great service
Ordered a large heart. They were out of stick but I was emailed and offered a small heart and a refund. Prompt and courteous service.
Didnt arrive on date requested
Didnt arrive on date requested, still not arrived, no response when emailed them
Lovely personalised gift
Lovely personalised family gift. Very easy to order and I received it within a week.
Gorgeous pictures
Gorgeous pictures. I have bought these as Christmas Gifts and I so liked the first pebble pic, I ordered another. Very prompt delivery. Very impressed.
lovely white feather filled bubble…
lovely white feather filled bubble balloon... In Memory of our baby Grandson
Brilliant.
I am so pleased with my purchase, it’s absolutely beautiful and a super present for my daughter-in-law.
The communication with this company was fantastic.⭐️⭐️⭐️⭐️⭐️
Thank you.
100% recommend.
Excellent customer service
I ordered a chocolate board but it was damaged in transit. I contacted the company and they replied straight away and then replaced the item very quickly. Sent with extra packaging. Very pleased with the service I received and would definitely recommend.
Happy First Purchase
I ordered on line but needed an extra pebble added to my order. Spoke to a very helpful member of staff, they were friendly and said there would be no problem and would add another child pebble. Received the order promptly and extremely pleased with my purchase. Would highly recommend them.
Very happy with my gift
Very happy with my gift. Arrived quickly and safely, well packaged and looked really nice. Will definitely order from you in the future.
Great quality product exactly as…
Great quality product exactly as ordered with super quick delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








