La de da Living  Reviews 

325
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more

Rated 5 out of 5 stars

I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more

Rated 5 out of 5 stars

Have bought from this company a couple of times. Absolutely delighted with both purchases. Well made frames etc, well packaged and quick delivery. Would highly recommend this company to anyone.

Rated 5 out of 5 stars

Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more

Company details

  1. Gift Shop

Written by the company

Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

325 reviews

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4.6

All reviews

(325)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Really dissatisfied

Really dissatisfied. Ordered their wedding pebble picture, checked dimensions, said ‘A4 size, 8 inch x 12 inch’.
It came and whilst it’s cute, it’s 4x4 inch. Really small. Despite me messaging saying I ordered based on their description, which they’ve now changed which proves it was their fault, they do not want to know. Just keep saying ‘that’s our 4x4 inch version’. I know that! I can see that! But your description stated 12x8 inch which is what I expected.
Feel that the customer service is really poor. No apology, no acceptance that’s it’s their mistake.
Such a shame as I try to support small businesses but I do expect to recieve the size I ordered, not something different.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a pebble portrait online…

I purchased a pebble portrait online after coming across your stall at the Bath Christmas market. It arrived so quickly and I couldn’t have been happier with it! Made a lovely Christmas present and I will definitely be using this company again. Thank you so much!

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Order has not arrived

December 20, 2023
La de da Living  logo

Reply from La de da Living

Hi Anita, I can see that you placed an order on the 19th Dec 2023 and the item was dispatched via Royal Mail on the 20th. The tracking info states that the item was delivered on the 22nd Dec alongwith a photo. You will have been provided all your tracking info at the time of despatch. Should you require the tracking info again please contact us directly so we can provide all the relevant information.

Rated 3 out of 5 stars

Normally it's perfect ,but this time my…

Normally it's perfect ,but this time my produce came altogether not wrapped individual so one of pebbles had came off but didn't want to have bother of returning the item so person is going to fix it themselves not ideal ,but I will still use you

December 13, 2023

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