What fantastic customer service ! I requested an item a little different to what was shown on the website, nothing was too much bother and the change was made with no problem. Very quick delivery-the... See more
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I first had the pleasure of meeting Dom & Rita at the Christmas Ideal Home Exhibition. Their products are truly amazing! I purchased 3 while I was there & ordered another 2 when I got home. Both onlin... See more
Have bought from this company a couple of times. Absolutely delighted with both purchases. Well made frames etc, well packaged and quick delivery. Would highly recommend this company to anyone.
Ordered via website which was so easy. Good range of products to choose from. Would have no hesitation to order further items. Even though we currently have issues with Royal Mail deliveries, it di... See more
Company details
Written by the company
Award winning family-run business based in The Cotswolds specialising in personalised gifts for friends, her, him, children...the entire family! Our products are stocked in Liberty London, Le Club 55 and Bella Rose to name a few. All our bespoke collections are available online!
Contact info
Unit 28 Malmesbury Road, Kingsditch Trading Estate, GL51 9PL, Cheltenham , United Kingdom
- 01242 250653
- info@ladedaonline.com
- www.ladedaonline.com
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Hasn’t replied to negative reviews
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Contacted for a refund as was sent…
Contacted for a refund as was sent wrong item and no reply.
Straightforward ordering system and…
Straightforward ordering system and arrived quickly.
Great product
Great product. Lovely picture , professionally finished. Received really quickly by DPD too…!
Beautifully made product and so unique
Beautifully made product and so unique. Arrived quickly, well packaged.
Returning customer to order another…
Returning customer to order another 21st Birthday Crate. So well made and service very prompt as always. Definitely a company to use. Just sad that it will be 5 years before another grandchild reaches 21!!
Amazing service thanks
BEAUTIFUL ITEM
The Balloon I ordered was pretty special and my sister loved it for her birthday. Communication with this company is very good.
Really dissatisfied
Really dissatisfied. Ordered their wedding pebble picture, checked dimensions, said ‘A4 size, 8 inch x 12 inch’.
It came and whilst it’s cute, it’s 4x4 inch. Really small. Despite me messaging saying I ordered based on their description, which they’ve now changed which proves it was their fault, they do not want to know. Just keep saying ‘that’s our 4x4 inch version’. I know that! I can see that! But your description stated 12x8 inch which is what I expected.
Feel that the customer service is really poor. No apology, no acceptance that’s it’s their mistake.
Such a shame as I try to support small businesses but I do expect to recieve the size I ordered, not something different.
I purchased a pebble portrait online…
I purchased a pebble portrait online after coming across your stall at the Bath Christmas market. It arrived so quickly and I couldn’t have been happier with it! Made a lovely Christmas present and I will definitely be using this company again. Thank you so much!
As requested
As requested, thank you, even managed to do my two dogs in the colours asked for.
Normally it's perfect ,but this time my…
Normally it's perfect ,but this time my produce came altogether not wrapped individual so one of pebbles had came off but didn't want to have bother of returning the item so person is going to fix it themselves not ideal ,but I will still use you
Love this online shop
Love this online shop, it is different from other stores and very quick delivery
Good quality items and quick delivery
Very disappointed in purchase.
Very disappointed, bought a pebble art for my daughter's wedding anniversary and my grandson's name has been spelt wrongly.
My gifts arrived ahead of schedule and…
My gifts arrived ahead of schedule and they are great quality very happy with them.
Excellent service
Excellent service, extremely helpful. Item arrived on time and was just what we wanted.
Unusual personalised gift.
A totally unique personalised gift. Your words and names set to a lovely scene. All hand made. Really lovely and something to keep forever. Speedy service.
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