Ordered Led Lamp batten and it was delivered promptly, packaged securely and excellent price. No fuss straightforward order. Great Company
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Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... See more
Ordered some bulbs on 7th March but had to phone on 17th as I hadn't received any notification of a delivery date. The man was very helpful, said they were awaiting delivery of the bulbs from Europe a... See more
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... See more
Company replied
Company details
Written by the company
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Contact info
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, United Kingdom
- 01763 661650
- sales@lamps2udirect.com
- www.lamps2udirect.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent prices & fast delivery
Great choice, excellent prices & fast delivery.

Reply from Lamps2udirect
Problem solved
I ordered some bulbs with both unfortunately arrived damaged. I emailed with photographic proof and asked if I could have a replacement. They got back to me very quickly and promised to send some new ones out. They also provided tracking for the new ones being sent.
Excellent communication and customer service. Will definitely be ordering more when needed.
Great service and prompt results
Really fast support which enabled an informed decision to purchase replacement strip lighting. Two days later and it has been delivered and is now successfully installed and operational. Many thanks
Lamps2udirect were really helpful to…
Lamps2udirect were really helpful to me, even after I ordered the wrong item. If in doubt, ask them first to check what you want. Quick and helpful response. Thank you.
Very good service and excellent…
Very good service and excellent communication. Thank you.
Avoid at all costs!
Ordered 3 lamps on July 22nd. Had to chase them as had not received the lamps and was told they would be with me the week after. Explained that they were making my company look bad as I promised a contract that I would have theirs replaced within a week
Still not heard anything and have not received the lamps.
Would not advise using this company!
UPDATE
Have now heard from them and they are expecting a delivery today and I should receive them this week. Will update review once received....

Reply from Lamps2udirect
The staff are always so helpful
The staff are always so helpful. I have used this company many times before and always recommend to others who need lighting. Very knowledgeable staff and products at a great price!

Reply from Lamps2udirect
Great Customer service
Great Customer service from this Company. Thank you Martin

Reply from Lamps2udirect
Very Happy customer
Was so very happy with the help and advice I was given. Very impressed with the service and very speedy order. Thank you all very much. Would definitely recommend this company. Thank you Lamps2udirect.

Reply from Lamps2udirect
Excellent Service
I purchased new undercounter bulbs, they arrived extremely well packaged.
They were exactly what I needed.
Excellent service.
Amazing products as well as great…
Amazing products as well as great customer service. Will definitely be back

Reply from Lamps2udirect
Needed new bulbs for my new flat and…
Needed new bulbs for my new flat and had very little clue. They were super helpful in answering all my questions and helped me with exactly what was needed, and I received them very quickly. Would recommend to anyone and will definitely be using them again.

Reply from Lamps2udirect
The Best!
My third time ordering from Lamps2udirect & absolutely chuffed with the quality of service provided and the fast and efficient delivery of the items ordered. Great value for money & my go to place

Reply from Lamps2udirect
Incredible customer service
So quick & easy! Incredible to work with & were great at explaining what bulbs were best for me. I was clueless going into it but needed new bulbs for my flat. They helped me find exactly what I wanted for each room!! My home is SO much brighter thanks to the team !!

Reply from Lamps2udirect
Used this company for the 2nd time.
Used this company for the 2nd time.
Nice range of brands and competitive prices.

Reply from Lamps2udirect
Good range of replacement lights
After my under cabinet lights started to go after 12 years I thankfully managed to find replacement fluorescent tubes at Lamps2Udirect. Good price, helpful comms, well packaged and arrived intact. Great!

Reply from Lamps2udirect
Martin is the best
Martin is the best! So easy to work with.
Service is impeccable!
Highly recommend for all your bulb needs.

Reply from Lamps2udirect
Sent wrong bulb - no response to emails
Ordered a replacement bulb for our kitchen and found the exact one that matched the old one. Ordered it, but it took over a week to arrive. When I opened the packaging I found they had sent the wrong bulb. I had ordered a 4 watt 350 Lumin and they sent a 3.5 watt 250 lumen. Emailed them to request a refund on the 21 March and I am still waiting for a response. Surely if you order a bulb of a certain spec they should email you to confirm the bulb is no longer available or offer an alternative - not simply send you a near close match. Not happy and won't use these guys again.

Reply from Lamps2udirect
I had a good experience with…
I had a good experience with Lamps2udirect. Their website is easy to navigate, with a great selection of lighting options at competitive prices. The ordering process was smooth, and I received my items quickly and well-packaged.

Reply from Lamps2udirect
Issue Resolved - Great Customer Service
I had an issue with lamps ordered that failed very soon after use. Lamps2udirect could not have been more helpful in resolving the issue with the manufacturer annd supplying replacements. A big shout out especially for Martin top man. Product arrives well packaged and when they say it will.

Reply from Lamps2udirect
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